Network Support Manager Jobs in Alabama (NOW HIRING)

At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of War, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabilities. Our dedication lies in fostering a people-first culture, underpinned by steadfast ethical principles. Embracing innovative technologies and process improvements, we are steadfast in our journey toward a future that is both bright and transformative.

Our expertise spans consulting and analytics, digital workplace solutions, and cyber compliance. With our global footprint, we place a strong emphasis on nurturing our people and culture, which forms the core of our successful strategies in leadership and financial management. We pride ourselves on our extensive experience and effective approach, ensuring that we lead with both innovation and integrity.

The Position:

The Network Solution Design Specialist will focus on customer service at the Columbus, Ohio location. This role covers the entire provisioning process, from order entry and preparation to solution design and circuit activation. The Solution Design Specialist will also participate in customer outreach, Quality of Service (QoS) configuration, commercial leasing activities, and facilities network solution development. They will be responsible for ensuring the network infrastructure is functional, efficient, and available to meet operational needs for mission partners.

Responsibilities:

• Lead and direct the planning, investigation, design, and implementation of communications solutions impacting the entire network, ensuring alignment with DISA programs and systems.
• Apply knowledge of DISA processes to integrate solutions across both classified and non-classified networks, focusing on system development and network optimization.
• Collaborate with team members, customers, and vendors to define and address communication needs (voice, data, image) by providing solutions that include software, hardware, and network support.
• Prepare and recommend workprints, schematics, and design tools to illustrate network structures and solutions for communications projects.
• Evaluate customer network usage and provide media solutions, optimize network servers, and ensure network configurations meet performance goals.
• Work effectively with a diverse team of government and contractor technicians to manage and maintain network equipment, configurations, and privilege sets.
• Communicate clearly, both verbally and in writing, to prepare documentation, technical specifications, and ensure proper order fulfillment processes across teams.
• Contribute to marketing proposals and studies by providing costing models, reports, and technical solutions for network projects.
• Influence product modifications with vendors, using design and tracking tools to evaluate network usage and provide technical and cost solutions.
• Use DISA processes to recommend and implement new network administrative systems for accurate inventory and timely network management.
• Apply technical skills and judgment to develop methods for obtaining results, improving processes, and overseeing system upgrades.
• Ensure compliance with all safety, security policies, training requirements, certifications, and other assigned duties.

Additional Information:

• On-site in Columbus, OH.
• Day shift with flexibility for swing or alternate hours as needed.

•  Minimum Active Secret Security Clearance; AND,
• High School Diploma or equivalent; AND,
• 2+ years of military experience in a communications field or an applicable technical discipline; OR,
• 2+ years in an accredited technical training program, including 1 year of experience in an applicable communication field; OR,
• 2+ years of experience in a communication field or applicable technical discipline.

Equal opportunity employer, including disability/vets.