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Network Support Manager Jobs in Alabama (NOW HIRING)

AAA Cooper Transportation

Network Coordinator

Dothan, AL · On-site

... Management, Terminal Supervision, Linehaul Drivers, and will report directly to the Director of Network Support. Essential Duties and Responsibilities: * Coordinate with terminal and hub personnel to ...

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Network Support Manager information

See Alabama salary details

$60.7K

$78.8K

$93.4K

How much do network support manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for network support manager in Alabama is $78,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,200.00 and $86,600.00 per year, depending on experience, location, and employer.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What are the most commonly searched types of Network Support jobs in Alabama? The most popular types of Network Support jobs in Alabama are:
What cities in Alabama are hiring for Network Support Manager jobs? Cities in Alabama with the most Network Support Manager job openings:
Network Support Manager jobs near you

HCI CVSL Network Support Tech Lvl 1 - FT - 1st Shift

Huntsville Hospital Health System

Huntsville, AL • On-site

Full-time

Re-posted 11 days ago

Huntsville Hospital Health System rating

6.1

Company rating: 6.1 out of 10

Based on 207 frontline employees who took The Breakroom Quiz

728th of 887 rated healthcare providers

Job description

Overview

The Network Support Technician (NST) provides quality on-site support to Heart Center and Cardiovascular Service Line for Huntsville Hospital users with a high degree of customer service, technical expertise and timeliness. The Network Support Technician provides support for installation, upgrades and maintenance of all hardware and software in the LAN and WAN environment. Performs preventative maintenance on all networked equipment. Troubleshoots and performs repairs when possible and coordinates vendor service as needed. In all instances, the Network Support Technician is the advocate for the user. The NST is also responsible for assisting with the coordination of IT support work orders and projects. 

Qualifications

Education: Bachelors degree in Computer Science or related field from an accredited College or University preferred. 

License: Valid drivers license and automobile insurance as per policy and the ability to travel to off-site locations. A+ Certification preferred, Microsoft Certified Windows Server Administrator or similar certification desired.

Experience: Extensive customer service experience required. Previous help desk experience preferred. Extensive experience with Windows 7/Windows 10 and MS Office products required. May consider job related experience in lieu of degree.

Additional Skills/Abilities: Ability to manage a stressful work environment related to changing priorities and critical support needs. Effectively handle prioritizing issues. Must possess positive customer service, advanced communication, and problem solving skills. Ability to analyze and coordinate multiple technologies and concepts effectively and create/design Visio drawings for workflows, network diagrams, and project plans. Excellent verbal and written communication skills. Ability to work with minimum supervision exercising a high degree of discretion and independent judgement. Demonstrated ability to relate to all levels of the user community. Working knowledge of Microsoft Windows Server 2016 or greater. Good working knowledge of Local Area Network topologies and applications of the OSI Model.  Good working knowledge of Active Directory services and domain topologies.  Knowledge of installing, configuring and troubleshooting networked devices. Knowledge of installation/troubleshooting of remote access software and multifactor authentication. Additional knowledge of VMware and/or virtualization technologies and technologies desirable. 

Employment Type: OTHER

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