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Network Support Associate Jobs in Texas (NOW HIRING)

EPITEC

Client Support - Associate

Garland, TX · On-site

$29/hr

... on experience supporting enterprise IT environments. * Associate's or Bachelor's degree in ... Basic networking knowledge, including LAN/WAN, TCP/IP, DNS, DHCP, and VPN technologies.

New

Fanatics

Customer Support Associate

Allen, TX · On-site

$16.25 - $22.25/hr

... partner network with approximately 900 sports properties, including major national and ... Role Summary Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and ...

Fanatics Collectibles

Customer Support Associate

Allen, TX · On-site

$16.25 - $22.25/hr

... partner network with approximately 900 sports properties, including major national and ... Role Summary Customer Support Associates act as a liaison between Fanatics Collectibles, Inc. and ...

Accenture

Customer Support Associate

San Antonio, TX · On-site

$22.68/hr

... diverse network of people across Accenture businesses who are using the latest emerging ... As a Customer Support Associate, you will assist in achieving team goals by answering questions for ...

Nimble Robotics

Robot Support Associate

Haslet, TX · On-site

... network of autonomous warehouses capable of generating many billions in annual revenue. We are a ... The Role The Robotics Support Associate is responsible to monitor in real-time a fleet of ...

Nimble Robotics

Robot Support Associate

Haslet, TX · On-site

... network of autonomous warehouses capable of generating many billions in annual revenue. We are a ... The Role The Robotics Support Associate is responsible to monitor in real-time a fleet of ...

Nimble Robotics

Robot Support Associate

Haslet, TX

... network of autonomous warehouses capable of generating many billions in annual revenue. We are a ... The Role The Robotics Support Associate is responsible to monitor in real-time a fleet of ...

Amazon

IT Support Associate II, OTS

San Marcos, TX · On-site

$15.50 - $20/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations ... the network. - Assisting in training new hires. - Continuous learning of new technologies ...

Amazon

IT Support Associate II, OTS

Carrollton, TX · On-site

$16.50 - $21.25/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations ... the network. - Assisting in training new hires. - Continuous learning of new technologies ...

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Network Support Associate information

What is a network support associate?

Network Support Associates are IT professionals who assist in maintaining and troubleshooting computer networks within an organization. Their responsibilities typically include monitoring network performance, diagnosing connectivity issues, performing routine maintenance, and providing technical support to end-users. They play a crucial role in ensuring network reliability and security, often working closely with network administrators and other IT staff. Entry-level in nature, this role is ideal for those looking to build a career in networking or IT support.

What are the key skills and qualifications needed to thrive as a network support associate?

To thrive as a Network Support Associate, you need a solid understanding of networking fundamentals, troubleshooting, and often an associate degree in IT or a related field. Familiarity with network monitoring tools, ticketing systems, and certifications like CompTIA Network+ or Cisco CCNA are typically required. Strong analytical thinking, effective communication, and problem-solving abilities help you address technical issues efficiently and support end-users. These skills are crucial for maintaining network reliability, ensuring quick resolution of issues, and delivering quality technical support.

What are some common challenges faced by a network support associate, and how can they be managed effectively?

Network Support Associates often encounter challenges such as troubleshooting connectivity issues, balancing multiple support requests, and keeping up with evolving network technologies. Managing these challenges requires strong analytical skills, effective prioritization, and proactive communication with team members and end-users. Staying up-to-date with the latest network protocols and tools, as well as participating in regular training, can also help associates handle technical problems efficiently and contribute positively to the team's success.

What is the difference between Network Support Associate vs Network Technician?

AspectNetwork Support AssociateNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, or higher certifications
Work EnvironmentHelp desk, remote support, office settingsOn-site troubleshooting, hardware setup, network installation
Job ResponsibilitiesAssist users, monitor networks, perform basic troubleshootingInstall, configure, repair network hardware, perform detailed diagnostics

While both roles involve supporting network systems, a Network Support Associate primarily provides user support and monitors networks, often remotely. In contrast, a Network Technician handles hands-on hardware installation, repairs, and detailed troubleshooting on-site. The roles overlap in certifications and industry usage but differ in daily tasks and work environment.

Is networking a high paying job?

Network Support Associates typically earn salaries that are competitive within the IT industry, with pay often increasing with experience, certifications, and specialized skills such as knowledge of network security or Cisco systems. While not always among the highest-paying IT roles, it can offer a stable income and opportunities for advancement.

What are the most commonly searched types of Network Support jobs in Texas?

The most popular types of Network Support jobs in Texas are:

What cities in Texas are hiring for Network Support Associate jobs?

Cities in Texas with the most Network Support Associate job openings:

Network and Computer Systems Administrator

San Antonio, TX • On-site

EPS Corporation
See more jobs at EPS Corporationexternal

$59K - $80K/yr

Full-time

Re-posted 21 days ago

Job description

Job Title
Network and Computer Systems Administrator
Location
San Antonio TX 78243, US (Primary)
Job Type
Full-time
Education
Bachelor's Degree
Career Level
Experienced (Non-Manager)
Category
Information Technology
Job Description
EPS Corporation is looking for aNetwork and Computer Systems Administrator to Lead for the Network Support Center (NSC), providing direct oversight of all NSC task order operations.
Requirements
Responsibilities: Provides operational support to the Network Support Center (NSC) and government leads, ensuring daily task completion and weekly reporting. Maintain and troubleshoot secure and non-secure networks (NIPRNet, SIPRNet, JWICS, NSANet, Tier 1), including routing, switching, backbone infrastructure, and transmission systems (fiber, copper, crypto). Support IP, VoIP (TDM, SIP, H.323), and network management systems. Perform system monitoring, maintenance, fault isolation, and ensure compliance with Air Force security standards. Design, install, test, and document telecommunications cabling and distribution systems, including support for construction and facility modifications.
Experience: Senior-level experience in network support and voice/telecommunications systems. Experience in systems management, installation design and implementation, preventive maintenance, system troubleshooting, and customer support. Experience supporting information systems on Government and Intel networks such as NIPRNet, SIPRNet, JWICS, NSANet, and Tier 1 networks. Proficiency in Cisco Network Routers and switches. Advanced networking principles knowledge including routing, switching, and OSI Reference Model. Air Force network configuration and operation experience. Proficiency in Microsoft Active Directory, Microsoft Server 2008 or higher, VMWare 5.1 or higher, and vSphere Administration. Experience with VoIP systems, telecommunications distribution systems, and cryptographic equipment. Experience with ITIL best practices.
Education: Bachelor's Degree in IT-related field, OR minimum 6 years of relevant experience
Certifications: DoD 8140 (or 8570.01-M) approved and registered IAT Level II baseline certification (Security+ CE preferred). Preferred - Cisco Certified Network Associate (CCNA) and/or Cisco Certified Network Professional (CCNP)
Desired Skills/Other Considerations
If you require accessibility assistance for open position please contact the Human Resources Department (Located in NJ) at EPS Corporation.
Type of Security Clearance Required
TS/SCI

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