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Network Security Help Desk Jobs (NOW HIRING)

Help Desk Analyst

Machias, ME ยท On-site

$23.75 - $32.50/hr

Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 ... They specialize in a range of services including cloud computing , managed network security , and ...

Position Title: Help Desk Specialist Position Overview: S2Technologies is seeking a Help Desk ... secure-network technologies. * DoD or federal IT support experience preferred Required Security ...

Help Desk Technician

Tampa, FL ยท On-site

$19 - $25.50/hr

Description First Coast Security is seeking an Entry-Level Help Desk Technician to join our team ... Troubleshoot and resolve technical issues related to hardware, software, and network connectivity

Knowledge of computers and/or network security systems, applications, procedures and techniques ... help desk and customer service experience (required). * 2-4 years of networking or equivalent ...

Help Desk Specialist

Washington, DC ยท On-site

$70K - $88K/yr

Position Title: Help Desk SpecialistPosition Overview:S2Technologies is seeking a Help Desk ... secure-network technologies. DoD or federal IT support experience preferredRequired Security ...

Help Desk Tier 2

La Grange Park, IL ยท On-site

$22.50/hr

The Help Desk Tier 2 Tech administers a variety of technical projects related to the setup ... Network + / Security+/MCSA / MCSE are a plus, but not required KNOWLEDGE, SKILLS AND ABILITIES ...

Help Desk Tier 2

La Grange Park, IL ยท On-site

$22.50/hr

Job Type Part-time Description The Help Desk Tier 2 Tech administers a variety of technical ... Network + / Security+/MCSA / MCSE are a plus, but not required KNOWLEDGE, SKILLS AND ABILITIES ...

MSP Help Desk Technician 2 Department: Operations / Help Desk Services Reports To: Service Desk ... Network Security Essentials, or Cisco Certified Network Associate. Please Note: This is an active ...

Showing results 21-40

Network Security Help Desk information

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$33

How much do network security help desk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for network security help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are popular job titles related to Network Security Help Desk jobs?

For Network Security Help Desk jobs, the most frequently searched job titles are:

Infographic showing various Network Security Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Network Security System Administrator 1

Annapolis, MD โ€ข On-site

Itezz
1 - 10 employees

$125 - $150/hr

Other

Medical, Dental, Retirement

Re-posted 11 days ago


Job description

PENDING AWARD!!!

Itezz Inc. is a Service-Disabled Veteran-Owned, SBA 8(a) certified small business dedicated to delivering innovative and reliable information technology solutions across the federal government. Rooted in the values of integrity, excellence, and patriotism, the company was built by those who have served, and that spirit of dedication carries into every project and client relationship.

Description

Provide support for implementation, troubleshooting and maintenance of Network Security Boundaries. Manage Network Security Boundary infrastructure and any processes related to the systems. Provide support to Network Security Boundaries including day-to-day operations, monitoring and problem resolution for all of the network devices, firewalls, VPNs, web proxies, load balancers, etc. Provide Tier 1 (Basic help desk resolution) and Tier 2 (In-depth technical support) problem identification, diagnosis and resolution of problems. Provide support for the escalation and communication of status to agency management and internal customers. Provide support for hardware problems and remain involved in the resolution process. Configure and manage network devices, firewalls, VPNs, web proxies, and load balancers and install/load operating system software, troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.

Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with customer appropriate polygraph).

Capabilities
  • Manage the daily activities of configuration and operation of Information Technology Network Security Boundaries
  • Provide assistance to users in accessing and using Network Security Boundaries
  • Provide support for implementation, troubleshooting and maintenance of Network Security Boundaries
  • Provide support to Network Security Boundaries including day-to-day operations, monitoring and problem resolution for all of the network devices, firewalls, VPNs, web proxies, load balancers, etc.
  • Provide Tier 1 (Basic help desk resolution) and Tier 2 (In-depth technical support) problem identification, diagnosis and resolution of problems
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
Required Qualifications
  • TS/SCI with Agency Appropriate Polygraph
  • Five (5) years experience as a NSSA in programs and contracts of similar scope, type, and complexity is required.
  • Bachelorโ€™s degree in a technical discipline from an accredited college or university is required. Five (5) years of NSSA experience may be substituted for a Bachelorโ€™s degree.
  • Must meet DoD approved 8570 Baseline Certification for IAT Level II
  • Must possess at least one (1) of the following vendor certifications:
    • Palo Alto Next-Generation Firewall Engineer (NGFE)
    • Sonicwall Network Security Certification (Administrator (SNSA) or Professional (SNSP))
    • Cisco Enterprise Certification (CCNA, CCNP, or CCIE)
Salary Range

$75,000.00 - $200,000.00 (Annually)

Benefits Package

Itezz Inc. believes in generously supporting employees as they prepare for retirement. The company automatically contributes an additional 10% of each employee's gross compensation to the company SEP IRA plan, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.

Full-time employees have the option to participate in a variety of voluntary benefit plans including:

  • A Choice of CareFirst BlueChoice Medical Plans, some with Health Savings Account (HSA)
  • CareFirst Preferred Dental
  • CareFirst BlueVision
Equal Opportunity Employer

Itezz Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Affirmative Action Statement

Itezz Inc. is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.

Accommodations

Itezz Inc. is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact us at Staffing@Itezz.com . We are happy to provide reasonable accommodation to ensure equal access to all candidates.

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