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Network Operations Jobs in New York (NOW HIRING)

Cape

Network Operations Specialist

New York, NY · On-site +1

The Role We are seeking a Network Operations Specialist to work on the rollout of new networks worldwide and ensure they operate at the highest standard once live. In this role, you'll be at the ...

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Network Operations information

See New York salary details

$55.2K

$130.5K

$176.7K

How much do network operations jobs pay per year?

As of Jul 26, 2026, the average yearly pay for network operations in New York is $130,502.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,700.00 and $176,100.00 per year, depending on experience, location, and employer.

What is a network operations job?

A network operations job involves managing and maintaining an organization’s computer networks to ensure reliable connectivity, security, and performance. Professionals in this role monitor network traffic, troubleshoot issues, implement updates, and often use tools like network monitoring software and protocols such as TCP/IP. Certifications like Cisco CCNA or CompTIA Network+ are commonly valued in this field.

What jobs pay 500,000 a year in the US?

In the field of network operations, senior roles such as Chief Network Officer or network architecture executives can reach or exceed $500,000 annually, especially with extensive experience, leadership responsibilities, and advanced certifications. High-level positions in technology companies or large organizations may also offer compensation in this range, often including bonuses and stock options.

What are Network Operations?

Network Operations refers to the processes and activities involved in managing, monitoring, and maintaining computer networks to ensure they run efficiently and securely. Professionals in network operations, often working in a Network Operations Center (NOC), are responsible for troubleshooting network issues, performing regular maintenance, and ensuring network uptime. They also monitor network performance, address security vulnerabilities, and implement necessary updates to keep the network running smoothly. Effective network operations are crucial for organizations that rely on continuous and secure data communication.

Is networking a high paying job?

Network operations roles often offer competitive salaries, especially for those with certifications like Cisco CCNA or CCNP and experience with network infrastructure, security, and troubleshooting. Salaries can vary based on location, experience, and the complexity of the network environment, but generally, networking jobs are considered well-paying within the IT industry.

What are some common challenges faced in a Network Operations role and how are they typically addressed?

Professionals in Network Operations often encounter challenges such as network outages, performance bottlenecks, and security incidents. These issues require quick troubleshooting, effective communication with cross-functional teams, and the use of monitoring tools to identify root causes. Regular training, clear escalation processes, and thorough documentation help teams manage these challenges efficiently. Additionally, staying updated on the latest network technologies and best practices is crucial for minimizing downtime and ensuring smooth network operations.

What do network operations do?

Network operations professionals manage and maintain computer networks to ensure reliable connectivity, security, and performance. They monitor network traffic, troubleshoot issues, implement updates, and may use tools like network management systems and protocols to support organizational IT infrastructure.

What are the key skills and qualifications needed to thrive in Network Operations, and why are they important?

To thrive in Network Operations, you need a solid understanding of networking concepts, protocols, and troubleshooting, typically supported by a degree in computer science or a related field. Proficiency with network monitoring tools, firewalls, and certifications like Cisco CCNA or CompTIA Network+ is often required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills in this role. These skills ensure network reliability, quick resolution of issues, and efficient collaboration with technical teams.

What is the difference between Network Operations vs Network Support Specialist?

AspectNetwork OperationsNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring, managing network infrastructure, troubleshooting issuesProviding technical support, resolving user network problems
Employer & Industry UsageIT departments, service providers, large organizationsHelp desks, IT support teams, managed service providers

Network Operations professionals focus on maintaining, monitoring, and managing entire network systems, ensuring optimal performance. In contrast, Network Support Specialists primarily assist users with network issues and troubleshoot specific problems. Both roles require similar certifications and often work within the same industry environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Network Operations jobs in New York? The most popular types of Network Operations jobs in New York are:
What are popular job titles related to Network Operations jobs in New York? For Network Operations jobs in New York, the most frequently searched job titles are:
What job categories do people searching Network Operations jobs in New York look for? The top searched job categories for Network Operations jobs in New York are:
Network Operations jobs near you
Infographic showing various Network Operations job openings in New York as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $130,502 per year, or $62.7 per hour.
Network Operations Specialist

Network Operations Specialist

Cape

New York, NY • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

About Cape
Cape is America's privacy-first mobile carrier. Our mission is to be a force for good in global wireless. Cape was founded in 2022 by people who believe privacy is a fundamental right, not a luxury to be traded away. Our journey began when our founder recognized a critical vulnerability in our modern world: everyone relies on the same stagnant cellular infrastructure and legacy systems that track our every movement, monitor and profile our connections, and lose and sell our personal data.
Instead of accepting the status quo, we decided to fix it. National security professionals, journalists, parents, and everyone in between can stay connected and have privacy.
We didn't just build a layer on top of old tech; we built America's most private and secure mobile carrier from the ground up. By building our own network from scratch, we are able to design and build a suite of privacy and security features that no other carrier on the planet can offer.
Today, Cape provides our secure network to consumers, businesses, and government agencies alike. We closed our Series C in March 2026, and we are scaling rapidly, with the goal of giving people back control of their most personal information.
The Team
At Cape, we are the architects of a privacy-centric movement that is just getting started. We are relentless builders, constantly innovating at the edge of what's possible in telecommunications. We operate on a foundation of high trust and high expectations. Our structure is flat, and collaboration matters more than hierarchy. As a member of our team, you will collaborate with world-class engineers, architects, and visionaries, and work across organizational lines to solve "impossible" problems and deliver mission-critical results for our users every single day.
The Role
We are seeking a Network Operations Specialist to work on the rollout of new networks worldwide and ensure they operate at the highest standard once live. In this role, you'll be at the center of our mission-helping the U.S. and its allies strengthen national security through resilient, cutting-edge telecom infrastructure.
You're not only skilled in network operations, you're driven to make an impact. You want to join a fast-growing company where your work shapes the geopolitical landscape, in a world where telecom is an essential element of modern warfighting.
You combine technical depth with operational leadership: able to dive into troubleshooting details, while also guiding teams through milestones, test cases, and process steps. Simply put, you are the glue that turns plans into successful, secure, and reliable network
Here are some ways you'll make an impact
  • Develop and execute test cases for new functionality launches.
  • Configure devices and create repeatable runbooks to ensure smooth deployments.
  • Gather customer feedback, create and manage trouble tickets, escalate issues as needed, and dive into traces/logs to identify root causes-while keeping documentation and resolution plans up to date.
  • Define and document processes to ensure smooth operations, especially during launches and testing.
  • Lead launch operations planning and execution, including methods of procedure (MOPs), rollback strategies, maintenance windows, and delivery approvals.
  • Build and maintain critical systems and 3rd-party tools that automate network operations.
  • Develop anonymized dashboards for partner MNOs, ensuring they have visibility into usage on their networks.
Are you the candidate we are looking for? (Requirements for the role) You have:
  • 3+ years of experience in cellular core network deployments.
  • Ability to analyze cellular system network trace data and packet captures, quickly identifying where issues should be routed.
  • Proven success operating as a flexible team player in a fast-paced, cross-functional environment while driving complex initiatives to completion.
  • Experience drafting MOPs and executing maintenance windows.
  • Strong organizational skills and attention to details, including reviewing and managing detailed project plans.
  • Hands-on experience troubleshooting and resolving network outages.
  • Ability to review and interpret technical telco documentation with fluency in industry acronyms and terminology.
  • Familiarity with Agile practices and task management tools like Jira (preferred).
  • Experience working closely with telco infrastructure vendors (preferred).
Competencies
  • Wireless Core Expertise - You can interpret documentation, analyze network logs, collaborate with vendors, and troubleshoot effectively.
  • Innovative Mindset - You spot opportunities for disruption in a legacy-heavy telecom space.
  • Team & Mission Oriented - You align around objectives, execute across teams, and build trust by consistently delivering.
  • Customer-Centric - You engage directly with customers to understand their needs and explain how issues are being resolved.
  • Organized & Precise - You track details meticulously and deliver high-quality results.
  • Flexible & Adaptable - You thrive in the fast-changing environment of an early/growth-stage startup.
  • Urgency-Driven - You move at startup speed, proactively seeking solutions.

Cape Values
  • Do Excellent Work
  • Respect the Opportunity (and each other)
  • Overshare
  • Bias Toward Action

We offer competitive compensation that is geo-adjusted based on your location, along with meaningful equity so you share in the value you help create. Salary range for this role in Washington, DC is $150,000-$200,000 depending on experience and interview performance.
Our benefits include:
  • 401(k) match
  • 100% coverage of medical, dental, and vision premiums for you and your dependents
  • 12 weeks paid parental leave (for all parents, no waiting period)
  • Stipends for
    • Family-forming needs
    • Gender-affirming care
  • Unlimited PTO

Our Culture & Values
  • We hire excellent people, give them outsized responsibility, and trust them to execute. Every person at Cape has a proven track record of tackling hard problems and winning.
  • We believe that personal privacy and national security are not at odds, and that they can be reconciled through strong technology.
  • We believe companies exist to build awesome things and take care of the people who build them, so we offer top-tier healthcare, 401(k) matching, and a generous vacation policy that our team actually uses to recharge.
  • We believe that a stronger company and a better product are built by people from all walks of life. We hire without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, or Veteran status. If you are great at what you do, you belong here.
How to apply
Click the link below to apply.
We reserve the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, and without regard to disability or status as a protected veteran, or any other status protected by law.

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