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Network Operations Support Engineer Jobs (NOW HIRING)

Meta

Network Engineer, Operations & Support

Denver, CO · On-site

$162K/yr

Network Engineer, Operations & Support Responsibilities: * Be a key Subject Matter Expert in operations management with a focus on reliability and business process engineering, networking, and AI ...

Summit Broadband

Network Support Engineer

Orlando, FL · On-site

Network Support Engineer Reports to: Supervisor, Network Services Status : Full-Time/Exempt ... Ensures that the Network Operations Center has monitoring and access capabilities for all equipment ...

Astreya

Network Operations Engineer II

Denver, CO · On-site

$72K - $115K/yr

Network Operations Engineer II - Client Onsite Work Location: Denver, CO Our Tier 2 NOC Engineer is ... Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling.

Inficare Technologies

Network Operations Manager

$87K - $116K/yr

This role ensures network operations, support, and service performance meet agreed SLAs while ... Bachelor's degree in IT, Computer Science, Engineering, or related field Preferred Skills * ITIL v4 ...

Intel

Senior Network Operations Engineer

Hillsboro, OR · On-site

$113K - $155K/yr

Experience supporting or leading operational introduction of new network products, platforms, or engineering releases into production environments. Strong technical troubleshooting skills and ability ...

Astreya

Network Operations Engineer II

Denver, CO · On-site

$72K - $115K/yr

Network Operations Engineer II - Client Onsite Work Location: Denver, CO Our Tier 2 NOC Engineer is ... Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling.

Astreya

Network Operations Engineer II

Denver, CO · On-site

$72K - $115K/yr

Network Operations Engineer II - Client Onsite Work Location: Denver, CO Our Tier 2 NOC Engineer is ... Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling.

Astreya

Network Operations Engineer II

Denver, CO · On-site

$72K - $115K/yr

Network Operations Engineer II - Client Onsite Work Location: Denver, CO Our Tier 2 NOC Engineer is ... Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling.

Astreya

Network Operations Engineer II

Denver, CO · On-site

$72K - $115K/yr

Network Operations Engineer II - Client Onsite Work Location: Denver, CO Our Tier 2 NOC Engineer is ... Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling.

Astreya

Network Operations Engineer II

Denver, CO · On-site

$72K - $115K/yr

Network Operations Engineer II - Client Onsite Work Location: Denver, CO Our Tier 2 NOC Engineer is ... Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling.

Astreya

Network Operations Engineer II

Denver, CO · On-site

$72K - $115K/yr

Network Operations Engineer II - Client Onsite Work Location: Denver, CO Our Tier 2 NOC Engineer is ... Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling.

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Network Operations Support Engineer information

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$41.5K

$92.5K

$132.5K

How much do network operations support engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for network operations support engineer in the United States is $92,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $114,000.00 per year, depending on experience, location, and employer.

What does a network operations support engineer do?

A Network Operations Support Engineer is responsible for monitoring, maintaining, and troubleshooting computer networks to ensure optimal performance and uptime. They handle network incidents, perform diagnostics, and resolve connectivity issues for organizations. Their duties often include configuring network hardware, updating software, and collaborating with other IT teams to address complex technical problems. By proactively managing network infrastructure, they help prevent outages and ensure reliable communication within the organization.

What are the key skills and qualifications needed to thrive as a network operations support engineer, and why are they important?

To thrive as a Network Operations Support Engineer, you need a strong understanding of networking concepts, troubleshooting, and infrastructure management, typically supported by a degree in computer science or related certifications such as CCNA. Familiarity with network monitoring tools (e.g., SolarWinds, Nagios), ticketing systems, and command-line interfaces is essential. Excellent analytical thinking, problem-solving skills, and effective communication are crucial for collaborating with teams and resolving incidents efficiently. These skills ensure reliable network performance, rapid issue resolution, and minimal downtime for organizational operations.

What are some common challenges faced by network operations support engineers and how can they be addressed?

Network Operations Support Engineers frequently encounter challenges such as managing unexpected outages, troubleshooting complex network issues under tight deadlines, and balancing multiple support requests. Proactively monitoring network performance and maintaining thorough documentation can help minimize downtime and streamline problem resolution. Collaborating closely with other IT teams and following established escalation protocols are also key strategies for addressing these challenges effectively.

What is the difference between Network Operations Support Engineer vs Network Support Technician?

AspectNetwork Operations Support EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentData centers, enterprise networks, service providersHelp desks, on-site support, small to medium networks
ResponsibilitiesMonitoring, troubleshooting, maintaining network systemsInstalling, configuring, basic troubleshooting of network devices

The Network Operations Support Engineer typically handles complex network issues in large-scale environments, focusing on system stability and performance. In contrast, the Network Support Technician often provides frontline support, addressing basic network problems and assisting end-users. Both roles require similar certifications and work in related environments, but their scope and responsibilities differ based on experience and organizational needs.

Is a network operations support engineer a good career?

A network operations support engineer is a valuable role in maintaining and troubleshooting network infrastructure, often requiring skills in networking protocols, hardware, and monitoring tools. It offers steady employment opportunities, potential for certifications like Cisco CCNA, and the chance to work in various industries such as telecommunications and IT services.
More about Network Operations Support Engineer jobs

What are popular job titles related to Network Operations Support Engineer jobs?

For Network Operations Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Network Operations Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $92,475 per year, or $44.5 per hour.

Network Engineer, Operations & Support

Denver, CO • On-site

Meta
Internet and IT • 10K+ employees
Learn more about Metaexternal

$162K/yr

Full-time

Re-posted 13 days ago

Meta rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

Job description

Meta is looking for a forward-thinking engineering leader with technical skills in systems, tooling/automation, and network operations to join the Edge and Network Services (ENS) Operations organization. In this role, you will lead initiatives to improve efficiency, reliability, and risk management via process, systems, and data in one of the largest scale networks in the world. The person in this role will work within a fast-moving operations organization and enjoy digging into complex operational and reliability challenges in order to implement processes and technical system solutions at a global scale.Own and shape the operations of Meta’s next-generation edge and CDN infrastructure. This role has direct influence over how we design, deploy, and operate the environments that connect our global infrastructure. Scope and outcomes: Move responsibility/duty statements to the RESPONSIBILITIES section—work that is immediately felt by partner teams. Blend of strategic and hands-on technical leadership: You will drive long-term process and tooling direction while also being close enough to the ground to unblock restoration issues, optimize workflows, and ensure operational performance expectations. Cross Functional teams reach across Product Engineering, Security, Compliance, and Investment teams: This role interfaces with a broad cross-functional group of stakeholders, providing the opportunity to influence standards, champion automation, and extend best practices across the subsea ecosystem. Opportunity to build and scale a team. You’ll develop talent, define operational guardrails, and shape a team centered around ownership, precision, and continuous improvement.
Network Engineer, Operations & Support Responsibilities:
  • Be a key Subject Matter Expert in operations management with a focus on reliability and business process engineering, networking, and AI tooling/automation
  • Formulate the right metrics and definitions of success to report and drive quality, efficiency, cost, and timeliness, and evolve these over time to match changes to the infrastructure and business requirements
  • manage related programs, project budget plans, and budgets
  • Develop operations process improvement plans and transform with partner teams the improvements to scalable and automated AI-powered workflows by writing and reviewing the code to improve operational efficiency
  • Perform deep dives on complex operations and technical issues across programs & networks (e.g., business process defects, opportunities for AI-automated tooling, operations compliance nonconformance, troubleshooting and resolving time-sensitive network issues
  • Support detailed planning with management, and the reporting of all regulated controls throughout the relevant project lifecycles
  • Participate in team oncall rotation and improve issue/event escalation and emergency/incident response, including detailed after-action reviews to prevent future recurrences
  • Build cross-functional relationships and deliver results with partner teams (internally and externally) associated with all coordination, colocation operations, and compliance issues, including with vendors, contractors, and stakeholders/partners
  • Support real-world operations and production challenges that affect network capacity and reliability, and take the lessons to improve current and future generation coordination products and business processes
  • Up to 15 percent travel (domestic and international)

Minimum Qualifications:
  • Lean Six Sigma or related certification (green belt or higher)
  • Experience working within a global team and collaborating with cross-functional teams in a fast-paced and dynamic environment with limited supervision
  • Experience in implementing, maintaining the monitoring, alerting, and repairing systems for production networks in a DevOps environment
  • Strong organization/multitasking skills and ability to adapt to quickly-changing priorities with excellent communication skills (verbal and written)
  • 7+ years of experience with network operations and/or operations leadership while supporting large-scale operations in heterogeneous network environments
  • Project Management Professional (PMP) or related certification
  • Experience with networking protocols and concepts, including BGP/OSPF, TCP/IP, and IPv6
  • Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience

Preferred Qualifications:
  • Familiarity and experience with the creation and management of Standard Operating Procedures (SOPs), Methods of Procedure (MOPs), and policies, alongside comprehensive technical and operations guidance and knowledge management practices
  • Some coding experience in Python, or a willingness to learn
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • M.S. in Computer Science/Information Technology, Computer Engineering, Operations leadership, or a related discipline, or an equivalent mix of business process and technical experience
  • Familiarity with physical infrastructure design: rack elevations, cable types, connector types, optic types, patch panels, power/cooling, and facility infrastructure
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Understanding of AI methods and tools, as well as training workloads and the demands they exert on the network
  • Knowledge of data-driven analysis and analytics applied to a full project lifecycle
  • Experience in providing technical and operational guidance to internal partners and external vendors/MSPs
  • Working knowledge of project and ticket management tools
  • Certificates and/or demonstrated experience in technical operations management, compliance, and auditing

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$162,000/year to $227,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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