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Network Operations Support Engineer Jobs (NOW HIRING)

ActioNet

Network Operations Technician

Vienna, VA · On-site

Description ActioNet is seeking a Network Operations Technician (Tier III) to join our team in ... Supports engineering designs data calls. * Supports new/enhanced network implementation ...

ActioNet

Network Operations Technician

Vienna, VA

ActioNet is seeking a Network Operations Technician (Tier III) to join our team in Multiple CONUS ... Supports engineering designs data calls. * Supports new/enhanced network implementation ...

Blossom

Lead Client Support Specialist, Card Operations

FL · On-site +1

$75K - $85K/yr

The Lead Client Support Specialist serves as the senior technical resource within the Cards Support ... Coordinate with Engineering, Product, Risk, and Network Operations teams to validate fixes and ...

ActioNet

Network Operations Technician

Vienna, VA

ActioNet is seeking a Network Operations Technician (Tier III) to join our team in Multiple CONUS ... Supports engineering designs data calls. * Supports new/enhanced network implementation ...

Meta

Network Operations Engineer

Cedar Rapids, IA

$107K/yr

... to support the delivery of field repair services. You will work closely with internal business ... Network Operations Engineer Responsibilities: * Incident Response: Collaborate with cross ...

Meta

Network Operations Engineer

Dekalb, IL

$107K/yr

... to support the delivery of field repair services. You will work closely with internal business ... Network Operations Engineer Responsibilities: * Incident Response: Collaborate with cross ...

BCforward

Network Support Engineer

Norfolk, VA

BCforward is seeking a highly motivated and experienced Network Support Engineer in Norfolk, VA ... network operation, responding appropriately to alerts and events. Oversee incident resolution ...

Pico

Network Operations Engineer

Chicago, IL · On-site

Network Operations provide critical front-line support across many of Pico's infrastructure ... Adopt the use of the Devops toolset to efficiently complete discovery and implementation tasks.

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$92.5K

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How much do network operations support engineer jobs pay per year?

As of May 30, 2026, the average yearly pay for network operations support engineer in the United States is $92,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $114,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Operations Support Engineer, and why are they important?

To thrive as a Network Operations Support Engineer, you need a strong understanding of networking concepts, troubleshooting, and infrastructure management, typically supported by a degree in computer science or related certifications such as CCNA. Familiarity with network monitoring tools (e.g., SolarWinds, Nagios), ticketing systems, and command-line interfaces is essential. Excellent analytical thinking, problem-solving skills, and effective communication are crucial for collaborating with teams and resolving incidents efficiently. These skills ensure reliable network performance, rapid issue resolution, and minimal downtime for organizational operations.

What are some common challenges faced by Network Operations Support Engineers and how can they be addressed?

Network Operations Support Engineers frequently encounter challenges such as managing unexpected outages, troubleshooting complex network issues under tight deadlines, and balancing multiple support requests. Proactively monitoring network performance and maintaining thorough documentation can help minimize downtime and streamline problem resolution. Collaborating closely with other IT teams and following established escalation protocols are also key strategies for addressing these challenges effectively.

What does a Network Operations Support Engineer do?

A Network Operations Support Engineer is responsible for monitoring, maintaining, and troubleshooting computer networks to ensure optimal performance and uptime. They handle network incidents, perform diagnostics, and resolve connectivity issues for organizations. Their duties often include configuring network hardware, updating software, and collaborating with other IT teams to address complex technical problems. By proactively managing network infrastructure, they help prevent outages and ensure reliable communication within the organization.

What is the difference between Network Operations Support Engineer vs Network Support Technician?

AspectNetwork Operations Support EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentData centers, enterprise networks, service providersHelp desks, on-site support, small to medium networks
ResponsibilitiesMonitoring, troubleshooting, maintaining network systemsInstalling, configuring, basic troubleshooting of network devices

The Network Operations Support Engineer typically handles complex network issues in large-scale environments, focusing on system stability and performance. In contrast, the Network Support Technician often provides frontline support, addressing basic network problems and assisting end-users. Both roles require similar certifications and work in related environments, but their scope and responsibilities differ based on experience and organizational needs.

More about Network Operations Support Engineer jobs
What job categories do people searching Network Operations Support Engineer jobs look for? The top searched job categories for Network Operations Support Engineer jobs are:
Infographic showing various Network Operations Support Engineer job openings in the United States as of May 2026, with employment types broken down into 66% Full Time, 28% Part Time, 2% Temporary, and 4% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $92,475 per year, or $44.5 per hour.
Network Operations Technician

Network Operations Technician

ActioNet

Vienna, VA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Description
ActioNet is seeking a Network Operations Technician (Tier III) to join our team in Multiple CONUS  locations including Vienna, VA . We are looking for a multi-disciplined network engineer with experience observing legacy network behavior and comparing against baseline performance. Creates and responds to incident tickets and performs network triage per SOPs and knowledge articles. 
 
Responsibilities
  • Responsible for resolving IT hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures to ensure appropriate function of hardware, software, or system functional specifications.
  • Analyzes, troubleshoots, and resolves issues with IT infrastructure, including user systems, servers, storage, and network connectivity.
  • Provides system administration for assigned infrastructure and establishes and maintains security as it relates to users.
  •  Applies security patches and operating system upgrades to ensure the security and integrity of the technical environment.
  • Supports new infrastructure projects. 
  • Maintains all configuration documentation for assigned infrastructure.
  • Performs system patching and IAVA patches to network routers and switches. Performs Cisco or equivalent  and software upgrades.
  • Develops and updates configuration templates for switch and router installs. Applies configuration templates for initial switch and router installs. Troubleshoots systems document failures and accessibility problems within the network to our services.
  • Monitors network performance against current outages.
  • Develops and leverages network TTPs and SOPs to closed tickets.
  • Provides training as required on network operations TTPs and SOPs.
  • Supports engineering designs data calls.
  • Supports new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
  •  Works independently with some supervision. Performs Network ticket resolution.
  • Uses administrative access to the network to stage new switches, router.
  • Uses administrative access to network components to research errors, incidents, problems, and to perform incident analysis and identify potential problems.
  • Routes Service Requests to the appropriate organization required for incident resolution.
  • Performs root cause analyses
Required Qualifications & Skills
 
  • Degree: Technical BA/BS
  • Experience: 5 years w/Bachelors degree
  • Commensurate: High School diploma or Associate degree with a minimum 7 years performing as a Network Operations Technician supporting large, complex networks in a Network Operations Center environment
    Specific Skills:
  • Experience supporting DoD projects, specifically network modernization projects
  •  General user capabilities of Microsoft software applications required primarily Project, Excel, PowerPoint & Word and Microsoft Teams or SharePoint
  • Preferred: ITIL v3 or ITSM experience; CCNA; Juniper
  • Certifications: DoD 8570 IAT II Baseline Certification  (Security + or CCNA-SEC)
  • Clearance: Secret
 
About ActioNet
 
ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT solutions provider with 25+ years of stellar performance. Our expertise spans Agile Software Engineering, Cloud Solutions, Cybersecurity, and IT Managed Services.
With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 11 consecutive years (2014-2024).Why ActioNet?At ActioNet, our Passion for Quality is at the heart of everything we do:Commitment to Employees: A great place to work with ongoing investment in our people.Commitment to Customers: Driving and sustaining service delivery excellence.Commitment to Community: Giving back and building a better world for future generations.What's in It for You?
  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan
  • Paid Time Off (PTO) & 11 Paid Holidays
  • Life and Disability Insurance
  • Education and Professional Training
  • Flexible Spending Accounts (FSA)
  • Employee Recognition and Referral Programs
  • Employee Assistance & Identity Theft Protection
  • Equal Opportunity Statement
ActioNet is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

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