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Network Operations Support Engineer Jobs (NOW HIRING)

Point72

Network Support Engineer

Manhattan, NY · On-site

... operations. Responsibilities : • Build and scale resilient, low-latency enterprise network ... enterprise network support or engineering roles • Hands-on experience with Cisco platforms ...

Linde

Operations Support Engineer

The Woodlands, TX · On-site

$62K - $84K/yr

Operations Support Engineer The Woodlands, TX, United States req28569 What you will enjoy doing* * Provide expert monitoring, troubleshooting, and analysis to resolve technical issues across the full ...

Linde

Operations Support Engineer

The Woodlands, TX

$63K - $86K/yr

Lead or contribute to technical reviews, hazard assessments, and improvement initiatives to support operational excellence. * Support Linde Engineering and Global Helium & Rare Gases teams throughout ...

Matador Resources

Operations Support Engineer

Dallas, TX · On-site

$66K - $90K/yr

Rotational position responsible for supporting drilling, completions and production engineers. Participate in multi-disciplinary teams to ensure operations are executed efficiently to meet all goals.

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Network Operations Support Engineer information

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$41.5K

$92.5K

$132.5K

How much do network operations support engineer jobs pay per year?

As of Jul 9, 2026, the average yearly pay for network operations support engineer in the United States is $92,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $114,000.00 per year, depending on experience, location, and employer.

What does a Network Operations Support Engineer do?

A Network Operations Support Engineer is responsible for monitoring, maintaining, and troubleshooting computer networks to ensure optimal performance and uptime. They handle network incidents, perform diagnostics, and resolve connectivity issues for organizations. Their duties often include configuring network hardware, updating software, and collaborating with other IT teams to address complex technical problems. By proactively managing network infrastructure, they help prevent outages and ensure reliable communication within the organization.

What are some common challenges faced by Network Operations Support Engineers and how can they be addressed?

Network Operations Support Engineers frequently encounter challenges such as managing unexpected outages, troubleshooting complex network issues under tight deadlines, and balancing multiple support requests. Proactively monitoring network performance and maintaining thorough documentation can help minimize downtime and streamline problem resolution. Collaborating closely with other IT teams and following established escalation protocols are also key strategies for addressing these challenges effectively.

What are the key skills and qualifications needed to thrive as a Network Operations Support Engineer, and why are they important?

To thrive as a Network Operations Support Engineer, you need a strong understanding of networking concepts, troubleshooting, and infrastructure management, typically supported by a degree in computer science or related certifications such as CCNA. Familiarity with network monitoring tools (e.g., SolarWinds, Nagios), ticketing systems, and command-line interfaces is essential. Excellent analytical thinking, problem-solving skills, and effective communication are crucial for collaborating with teams and resolving incidents efficiently. These skills ensure reliable network performance, rapid issue resolution, and minimal downtime for organizational operations.

What is the difference between Network Operations Support Engineer vs Network Support Technician?

AspectNetwork Operations Support EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentData centers, enterprise networks, service providersHelp desks, on-site support, small to medium networks
ResponsibilitiesMonitoring, troubleshooting, maintaining network systemsInstalling, configuring, basic troubleshooting of network devices

The Network Operations Support Engineer typically handles complex network issues in large-scale environments, focusing on system stability and performance. In contrast, the Network Support Technician often provides frontline support, addressing basic network problems and assisting end-users. Both roles require similar certifications and work in related environments, but their scope and responsibilities differ based on experience and organizational needs.

More about Network Operations Support Engineer jobs
What job categories do people searching Network Operations Support Engineer jobs look for? The top searched job categories for Network Operations Support Engineer jobs are:
Infographic showing various Network Operations Support Engineer job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $92,475 per year, or $44.5 per hour.
Network Engineer, Operations & Support

Network Engineer, Operations & Support

Meta

Menlo Park, CA

$106K/yr

Full-time

Re-posted 11 days ago

Meta rating

7.5

Company rating: 7.5 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

131st of 205 rated software companies

Job description

Meta is seeking a Network Engineer to join our Site Services and Edge Network Services (ENS) Operations team. In this role, you will support the deployment, integration, and ongoing operational health of network infrastructure across Meta's global site portfolio. You will work at the intersection of structured cabling, IP networking, and physical layer systems to ensure reliable connectivity for hyperscale data center and campus environments. Collaborating with network design, engineering, and cross-functional partners, you will help drive scalable deployment strategies, resolve complex network incidents, and improve operational processes that underpin one of the world's largest and most dynamic network infrastructures.
Network Engineer, Operations & Support Responsibilities:
  • Support the deployment and integration of network infrastructure across Meta's site portfolio, including structured cabling, fiber connectivity, switching, and routing systems in data center and campus environments
  • Collaborate with cross-functional teams, managed service providers, and third-party vendors to investigate and resolve complex network incidents and site events affecting edge, access, and core infrastructure
  • Identify operational improvement opportunities across deployment workflows, change management processes, and support procedures to increase efficiency, reliability, and standards compliance
  • Partner with network design and engineering teams to provide field-level feedback that informs future infrastructure designs, cabling standards, and scalability requirements
  • Analyze operational data including fault trends, deployment metrics, and vendor performance to identify systemic issues and drive prioritized corrective actions
  • Ensure accuracy and completeness of network asset records, documentation, and operational runbooks to support consistent and auditable site operations
  • Collaborate with automation and tooling teams to identify opportunities for reducing manual operational tasks, and in some cases directly implement lightweight solutions to address recurring operational gaps
  • Provide technical guidance to external vendors and field technicians to direct installation, repair, and validation activities in accordance with Meta's network standards
  • Communicate clearly on project status, incident outcomes, and operational metrics to stakeholders across engineering, operations, and site services teams
  • International and domestic travel may be required up to 25% of the time depending on business needs

Minimum Qualifications:
  • Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
  • Experience working with cross-functional teams and external vendors to execute network deployments, change management activities, or incident resolution at scale
  • 2+ years of experience deploying, operating, or supporting large-scale network infrastructure including structured cabling, fiber optic systems, and IP networking in data center or campus environments
  • Experience analyzing operational datasets or metrics to identify trends, prioritize issues, and support data-driven decision making in a network operations context
  • Experience troubleshooting and root-causing network incidents across physical, data link, and network layers in enterprise or data center environments
  • 2+ years of hands-on experience with network hardware platforms and physical layer infrastructure, including switches, routers, fiber/copper test equipment, and associated installation tooling

Preferred Qualifications:
  • Experience with enterprise or service provider network hardware platforms such as Arista, Cisco, Juniper, or Nexus data center switching platforms
  • Experience working within or alongside a Network Operations Center (NOC) environment, including managing against SLAs and contributing to continuous improvement programs
  • Familiarity with hyperscale data center physical infrastructure including rack elevations, structured cabling standards, fiber optic plant design, and power and cooling considerations
  • Demonstrated use of AI tools to optimize operational workflows, automate documentation, or accelerate troubleshooting and root cause analysis
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$106,995/year to $159,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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