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Network Operations Support Engineer Jobs (NOW HIRING)

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... The candidate will act as the Single Point of Contact (SPOC) and SME for network operations ...

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... The candidate will act as the Single Point of Contact (SPOC) and SME for network operations ...

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... The candidate will act as the Single Point of Contact (SPOC) and SME for network operations ...

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... The candidate will act as the Single Point of Contact (SPOC) and SME for network operations ...

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... The candidate will act as the Single Point of Contact (SPOC) and SME for network operations ...

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... The candidate will act as the Single Point of Contact (SPOC) and SME for network operations ...

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... The candidate will act as the Single Point of Contact (SPOC) and SME for network operations ...

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... The candidate will act as the Single Point of Contact (SPOC) and SME for network operations ...

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... The candidate will act as the Single Point of Contact (SPOC) and SME for network operations ...

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... The candidate will act as the Single Point of Contact (SPOC) and SME for network operations ...

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... The candidate will act as the Single Point of Contact (SPOC) and SME for network operations ...

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Network Operations Support Engineer information

See salary details

$41.5K

$92.5K

$132.5K

How much do network operations support engineer jobs pay per year?

As of Aug 20, 2026, the average yearly pay for network operations support engineer in the United States is $92,475.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $114,000.00 per year, depending on experience, location, and employer.

What does a network operations support engineer do?

A Network Operations Support Engineer is responsible for monitoring, maintaining, and troubleshooting computer networks to ensure optimal performance and uptime. They handle network incidents, perform diagnostics, and resolve connectivity issues for organizations. Their duties often include configuring network hardware, updating software, and collaborating with other IT teams to address complex technical problems. By proactively managing network infrastructure, they help prevent outages and ensure reliable communication within the organization.

What are the key skills and qualifications needed to thrive as a network operations support engineer, and why are they important?

To thrive as a Network Operations Support Engineer, you need a strong understanding of networking concepts, troubleshooting, and infrastructure management, typically supported by a degree in computer science or related certifications such as CCNA. Familiarity with network monitoring tools (e.g., SolarWinds, Nagios), ticketing systems, and command-line interfaces is essential. Excellent analytical thinking, problem-solving skills, and effective communication are crucial for collaborating with teams and resolving incidents efficiently. These skills ensure reliable network performance, rapid issue resolution, and minimal downtime for organizational operations.

What are some common challenges faced by network operations support engineers and how can they be addressed?

Network Operations Support Engineers frequently encounter challenges such as managing unexpected outages, troubleshooting complex network issues under tight deadlines, and balancing multiple support requests. Proactively monitoring network performance and maintaining thorough documentation can help minimize downtime and streamline problem resolution. Collaborating closely with other IT teams and following established escalation protocols are also key strategies for addressing these challenges effectively.

What is the difference between Network Operations Support Engineer vs Network Support Technician?

AspectNetwork Operations Support EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentData centers, enterprise networks, service providersHelp desks, on-site support, small to medium networks
ResponsibilitiesMonitoring, troubleshooting, maintaining network systemsInstalling, configuring, basic troubleshooting of network devices

The Network Operations Support Engineer typically handles complex network issues in large-scale environments, focusing on system stability and performance. In contrast, the Network Support Technician often provides frontline support, addressing basic network problems and assisting end-users. Both roles require similar certifications and work in related environments, but their scope and responsibilities differ based on experience and organizational needs.

Is a network operations support engineer a good career?

A network operations support engineer is a valuable role in maintaining and troubleshooting network infrastructure, often requiring skills in networking protocols, hardware, and monitoring tools. It offers steady employment opportunities, potential for certifications like Cisco CCNA, and the chance to work in various industries such as telecommunications and IT services.
More about Network Operations Support Engineer jobs
Infographic showing various Network Operations Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $92,475 per year, or $44.5 per hour.

Cisco Network Engineer / Network Support Engineer

Robustware

Minneapolis, MN โ€ข On-site

Other

Posted 3 days ago

New


Job description

Hello,

I hope this message finds you well.

This is Shyam from TechStar Group. We currently have an opening for the below position. If this opportunity interests you, please let me know.

Job Title: Cisco Network Engineer / Network Support Engineer

Location: Minneapolis, MN / Chicago Avenue South Minneapolis, MN / St Paul, MN

Candidates need to be day 1 onsite from above any 1 location

Role Summary

The Cisco Network Engineer is responsible for the design, implementation, administration, monitoring, and support of enterprise network infrastructure. The role includes managing Cisco routing and switching environments, wireless networks, firewalls, load balancers, and ensuring high availability, performance, and security of the network infrastructure.

Key Responsibilities

Network Operations & Support

  • Monitor and maintain enterprise network infrastructure.
  • Ensure availability and performance of LAN, WAN, WLAN, and Data Center networks.
  • Perform software upgrades, patching, and configuration backups.
  • Support 24x7 operations and critical incident resolution.

Network Administration

  • Configure and manage Cisco routers, switches, and wireless controllers.
  • Manage VLANs, IP addressing, DHCP, DNS, ACLs, VRFs, and routing protocols.
  • Implement network changes and maintain network documentation.

Troubleshooting & Incident Management

  • Diagnose network connectivity and performance issues.
  • Resolve incidents within SLA targets.
  • Perform root cause analysis and prepare technical reports.
  • Escalate complex issues when required.
  • Support network expansion, migration, and transformation projects.
  • Implement routing, switching, wireless, firewall, and load-balancer solutions.
  • Participate in network capacity planning and performance optimization.