The Senior Manager is expected to remain deeply engaged in operations, personally involved in major ... Oversee virtualization, backups, core network services, and platform availability * Act as the ...
The Senior Manager is expected to remain deeply engaged in operations, personally involved in major ... Oversee virtualization, backups, core network services, and platform availability * Act as the ...
The Senior Manager is expected to remain deeply engaged in operations, personally involved in major ... Oversee virtualization, backups, core network services, and platform availability * Act as the ...
The Senior Manager is expected to remain deeply engaged in operations, personally involved in major ... Oversee virtualization, backups, core network services, and platform availability * Act as the ...
The Senior Manager is expected to remain deeply engaged in operations, personally involved in major ... Oversee virtualization, backups, core network services, and platform availability * Act as the ...
The Senior Manager is expected to remain deeply engaged in operations, personally involved in major ... Oversee virtualization, backups, core network services, and platform availability * Act as the ...
The Senior Manager is expected to remain deeply engaged in operations, personally involved in major ... Oversee virtualization, backups, core network services, and platform availability * Act as the ...
The Senior Manager is expected to remain deeply engaged in operations, personally involved in major ... Oversee virtualization, backups, core network services, and platform availability * Act as the ...
The Senior Manager is expected to remain deeply engaged in operations, personally involved in major ... Oversee virtualization, backups, core network services, and platform availability * Act as the ...
Quick apply
The Senior Manager is expected to remain deeply engaged in operations, personally involved in major ... Oversee virtualization, backups, core network services, and platform availability * Act as the ...
Customer Experience Vendor Operations Manager
$83K - $125K/yr
... distributed vendor network. What Success Looks Like Consistent enterprise-wide SLA and CSAT ... Performance Management Oversee daily operations across BPO partners to ensure SLA, CSAT, and ...
Customer Experience Vendor Operations Manager
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... distributed vendor network. What Success Looks Like Consistent enterprise-wide SLA and CSAT ... Performance Management Oversee daily operations across BPO partners to ensure SLA, CSAT, and ...
Lead with and optimize platforms like LMN (Landscape Management Network) Operations & Administration * Oversee scheduling, routing, and job tracking * Manage both internal and client communication
Lead with and optimize platforms like LMN (Landscape Management Network) Operations & Administration * Oversee scheduling, routing, and job tracking * Manage both internal and client communication
Lead with and optimize platforms like LMN (Landscape Management Network) Operations & Administration * Oversee scheduling, routing, and job tracking * Manage both internal and client communication
Lead with and optimize platforms like LMN (Landscape Management Network) Operations & Administration * Oversee scheduling, routing, and job tracking * Manage both internal and client communication
Retail - Assistant Operations Manager
Birmingham, AL ยท On-site
$18 - $20/hr
Assistant Retail Operations Manager Oversight includes multiple Gift Shop and Gift Kiosk/Carts ... Promote an inclusive & supportive approach within the Brand team, with networking continuing at all ...
Retail - Assistant Operations Manager
Birmingham, AL ยท On-site
$18 - $20/hr
Assistant Retail Operations Manager Oversight includes multiple Gift Shop and Gift Kiosk/Carts ... Promote an inclusive & supportive approach within the Brand team, with networking continuing at all ...
Retail - Assistant Operations Manager
$15.50 - $20.75/hr
Assistant Retail Operations Manager Oversight includes multiple Gift Shop and Gift Kiosk/Carts ... Promote an inclusive & supportive approach within the Brand team, with networking continuing at all ...
Retail - Assistant Operations Manager
$15.50 - $20.75/hr
Assistant Retail Operations Manager Oversight includes multiple Gift Shop and Gift Kiosk/Carts ... Promote an inclusive & supportive approach within the Brand team, with networking continuing at all ...
Retail - Assistant Operations Manager
$15.50 - $20.75/hr
Assistant Retail Operations Manager Oversight includes multiple Gift Shop and Gift Kiosk/Carts ... Promote an inclusive & supportive approach within the Brand team, with networking continuing at all ...
Retail - Assistant Operations Manager
$15.50 - $20.75/hr
Assistant Retail Operations Manager Oversight includes multiple Gift Shop and Gift Kiosk/Carts ... Promote an inclusive & supportive approach within the Brand team, with networking continuing at all ...
Operations Supervisor
$61K - $65K/yr
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and ... Must be skilled in Microsoft Office, Route Planning, CIT Operations, CMS Operations, Employee ...
Quick apply
Operations Supervisor
$61K - $65K/yr
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and ... Must be skilled in Microsoft Office, Route Planning, CIT Operations, CMS Operations, Employee ...
Landfill Operations Supervisor II
Moody, AL ยท On-site
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and ... network of collection operations, transfer stations, landfills, recycling facilities and waste ...
Landfill Operations Supervisor II
Moody, AL ยท On-site
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and ... network of collection operations, transfer stations, landfills, recycling facilities and waste ...
Landfill Operations Supervisor II
Moody, AL ยท On-site
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and ... network of collection operations, transfer stations, landfills, recycling facilities and waste ...
Landfill Operations Supervisor II
Moody, AL ยท On-site
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and ... network of collection operations, transfer stations, landfills, recycling facilities and waste ...
Landfill Operations Supervisor II
Moody, AL ยท On-site
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and ... network of collection operations, transfer stations, landfills, recycling facilities and waste ...
Landfill Operations Supervisor II
Moody, AL ยท On-site
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and ... network of collection operations, transfer stations, landfills, recycling facilities and waste ...
Landfill Operations Supervisor II
Moody, AL ยท On-site
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and ... network of collection operations, transfer stations, landfills, recycling facilities and waste ...
Landfill Operations Supervisor II
Moody, AL ยท On-site
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and ... network of collection operations, transfer stations, landfills, recycling facilities and waste ...
Operations Supervisor
Birmingham, AL ยท On-site
$61K - $65K/yr
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and ... Must be skilled in Microsoft Office, Route Planning, CIT Operations, CMS Operations, Employee ...
Operations Supervisor
Birmingham, AL ยท On-site
$61K - $65K/yr
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and ... Must be skilled in Microsoft Office, Route Planning, CIT Operations, CMS Operations, Employee ...
Position: Site Manager, Contract Logistics Operations The Site Manager , Contract Logistics ... national network of terminals. In addition, we offer truckload brokerage services, including ...
Position: Site Manager, Contract Logistics Operations The Site Manager , Contract Logistics ... national network of terminals. In addition, we offer truckload brokerage services, including ...
Position: Site Manager, Contract Logistics Operations The Site Manager , Contract Logistics ... national network of terminals. In addition, we offer truckload brokerage services, including ...
Position: Site Manager, Contract Logistics Operations The Site Manager , Contract Logistics ... national network of terminals. In addition, we offer truckload brokerage services, including ...
Landfill Operations Supervisor II
Moody, AL ยท On-site
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and ... network of collection operations, transfer stations, landfills, recycling facilities and waste ...
Landfill Operations Supervisor II
Moody, AL ยท On-site
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and ... network of collection operations, transfer stations, landfills, recycling facilities and waste ...
Network Operations Manager information
See Springville, AL salary details
$20.5K - $31K
1% of jobs
$31K - $41.5K
1% of jobs
$41.5K - $52.1K
0% of jobs
$52.1K - $62.6K
2% of jobs
$62.6K - $73.1K
7% of jobs
$78.6K is the 25th percentile. Wages below this are outliers.
$73.1K - $83.7K
26% of jobs
The median wage is $89.4K / yr.
$83.7K - $94.2K
23% of jobs
$103.1K is the 75th percentile. Wages above this are outliers.
$94.2K - $104.7K
17% of jobs
$104.7K - $115.3K
12% of jobs
$115.3K - $125.8K
4% of jobs
$125.8K - $136.3K
6% of jobs
$20.5K
$94.6K
$136.3K
How much do network operations manager jobs pay per year?
What are some common challenges faced by Network Operations Managers, and how can they be effectively addressed?
What are Network Operations Managers?
What is the difference between Network Operations Manager vs Network Engineer?
| Aspect | Network Operations Manager | Network Engineer |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+ | Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus |
| Work Environment | Oversees network teams, manages operations, and ensures network reliability in enterprise settings | Designs, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software |
| Employer & Industry Usage | Commonly employed by large corporations, service providers, and government agencies | Found in various industries, including IT firms, telecom, and corporate IT departments |
The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.
What are the key skills and qualifications needed to thrive as a Network Operations Manager, and why are they important?

Full-time
Posted 18 days ago
Job description
Aculocity operates as the technology arm of GVW Group. Aculocity supports seven operating companies across a global footprint, including four primary locations, two of which are manufacturing plants. Operations span North America, South Africa, Costa Rica, and India, requiring strong operational discipline, cultural awareness, and execution in tightly integrated IT and IT/OT environments.
Role Summary
This role is the senior operational leader for IT Infrastructure and Services across GVW Group. The role is accountable for day-to-day operational execution, service reliability, scalability, and discipline across enterprise infrastructure, cloud platforms, identity, networks, and end-user services.
This is a hands-on leadership role, not a purely strategic or oversight position. The Senior Manager is expected to remain deeply engaged in operations, personally involved in major incidents, escalations, and complex technical decisions, while building and enforcing a disciplined, execution-focused operating model.
This role owns operational outcomes, not security strategy or budgets, and acts as the senior escalation and execution authority for infrastructure and service operations across a global manufacturing environment.
The role is expected to use and operationally manage AI-enabled tools and platforms to improve efficiency, reliability, and execution across IT operations and supported business services.
Key Responsibilities
Infrastructure & Service Operations
- Own end-to-end operational performance across on-premises and cloud infrastructure, identity platforms, networks, and end-user computing
- Ensure operational readiness and stability for ERP, PLM, CAD, and manufacturing-adjacent systems
- Oversee virtualization, backups, core network services, and platform availability
- Act as the senior escalation point for production incidents and systemic failures
- Surface operational risks, capacity constraints, and technical debt with clear remediation paths
- Partner with Security to ensure controls are operationally executed as designed
Operational Leadership & Execution
- Run daily IT operations across all supported operating companies
- Own incident response, escalation handling, and root cause analysis, using AI-enabled monitoring, correlation, and automation where it improves outcomes
- Translate executive direction and priorities into clear, executable operational plans
- Enforce accountability, ownership, and follow-through in lean, high-demand environments
- Maintain operational discipline under pressure and during sustained incidents
- Proactively identify and eliminate systemic operational weaknesses
AI-Enabled Operations & Execution
- Apply AI and automation to reduce manual operational work, accelerate incident detection and resolution, and improve service predictability
- Ensure AI-enabled operational tools (monitoring, service desk, analytics, automation) are production-ready, governed, and reliable
- Operationally manage AI platforms and workloads used by the business, ensuring availability, performance, and cost discipline
- Integrate AI outputs into daily operational decision-making, incident response, and capacity planning
- Partner with Data, Security, and Applications teams to ensure AI usage is safe, observable, and aligned with production requirements
- Prevent uncontrolled or unsafe AI usage that introduces operational, security, or compliance risk
Helpdesk & End-User Services
- Own the helpdesk function and its performance across all supported entities
- Define, enforce, and continuously improve service standards, SLAs, and escalation paths
- Ensure predictable, high-quality support for a globally distributed and culturally diverse user base
- Drive reduction of repetitive and manual work through automation and AI-assisted service workflows
- Provide concise monthly and on-demand operational reporting focused on trends, risks, and failures
Hands-On Technical Leadership
- Participate directly in major incidents, escalations, and complex troubleshooting
- Maintain deep, current working knowledge of the supported infrastructure, platforms, and the AI-enabled tools used to operate them
- Lead by example through direct technical engagement, not delegation
- Make informed decisions with incomplete information when required
People Leadership & Capability Building
- Manage up to four direct reports, with additional indirect oversight as required
- Delegate effectively while retaining accountability for outcomes
- Set clear expectations and address underperformance directly
- Ensure team capabilities align with real operational demand, not tool ownership or titles
- Build an execution-oriented, resilient operations team
Process, Governance & Discipline
- Own and enforce operational processes for incident, change, and asset management
- Maintain concise, factual reporting focused on risks, failures, trends, and corrective actions
- Eliminate ambiguity in ownership, accountability, and escalation paths
- Ensure operational processes scale across regions while remaining practical
Cross-Functional & Manufacturing Alignment
- Act as the primary operational interface between Infrastructure, Security, Applications, Data, and Manufacturing stakeholders
- Balance global standards with local operational realities
- Push back on unworkable, unsafe, or operationally unsound requests
- Support tightly coupled IT/OT environments with production awareness
Required Experience
- 12+ years in infrastructure, systems, or IT operations
- 7+ years in senior, hands-on operational leadership roles
- Direct ownership of helpdesk and end-user service delivery
- Experience supporting manufacturing, industrial, or engineering-heavy environments
- Proven success operating in lean, high-demand organizations
Required Capabilities
- Strong operational judgment, prioritization, and execution discipline
- Calm, decisive leadership under sustained pressure
- Willingness and ability to remain technically hands-on
- Comfortable making decisions with incomplete information
- Direct, concise communication style
- Low tolerance for operational ambiguity or chronic failure
- Professional curiosity and continuous improvement mindset
Preferred Experience
- Global or multi-region IT operations responsibility
- ERP, PLM, CAD, and engineering toolchains
- Automotive or heavy manufacturing exposure
- IT/OT convergence environments
Reporting & Accountability
- Reports to: Senior Director of Infrastructure & Security
- Direct reports: Up to four senior leads or managers
- On-call: Senior escalation participation as required
About Aculocity
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Highland Park, IL, US
Year founded
2006