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Network Operations Manager Jobs in Springville, AL

General Summary The Network Engineer will be responsible for managing the network infrastructure ... Maintaining multi-site network operations and software applications, operating systems, and regular ...

... s Manager to lead and mature its core technology services. This is a key opportunity to take ... Network, EUC and application environments. You'll join a stable, growing organisation where ...

Supervise and mentor Network Engineer I staff, including task delegation, training, and performance management. Ensure network architecture and operations align with regulatory requirements (e.g ...

NETWORK ARCHITECT-ENT

Birmingham, AL · On-site

$109K - $177K/yr

To plan and recommend network hardware, systems management software and architecture. To approve ... Used to support operational clarity and compliance evidence collection. * Perform other duties as ...

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Network Operations Manager information

See Springville, AL salary details

$20.5K

$94.6K

$136.3K

How much do network operations manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for network operations manager in Springville, AL is $94,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,100.00 and $106,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Network Operations Managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What are Network Operations Managers?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Network Operations Manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.
What cities near Springville, AL are hiring for Network Operations Manager jobs? Cities near Springville, AL with the most Network Operations Manager job openings:
Infographic showing various Network Operations Manager job openings in Springville, AL as of July 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $94,629 per year, or $45.5 per hour.

Network Operations Center (NOC) Analyst Remote Day Shift

Vantage Point Solutions

Birmingham, AL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Vantage Point Solutions rating

8.9

Company rating: 8.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

53rd of 439 rated engineering


Job description

Network Operations Center (NOC) Analyst Remote Day Shift

Overview

As a VNOC Technician, you will serve as a front-line resource responsible for monitoring network activity, responding to alerts, managing tickets, and communicating with customers, internal teams, and third parties.

This role is focused on monitoring, incident triage, ticket management, and communication, with clear escalation paths to Network Engineering and vendor support teams.

This position operates on a rotating shift-based 2-week schedule with alternating workdays and days off, including weekend and holiday coverage. Employees work every other weekend as part of the rotation.

Responsibilities:

  • Communicate clearly and professionally with customers, engineers, vendors, and internal stakeholders
  • Monitor broadband service provider networks using network monitoring systems and respond to alarms, alerts, and outages.
  • Create, update, and manage tickets while documenting troubleshooting steps, customer communication, and resolution details Implement network changes and upgrades.
  • Perform initial triage and basic troubleshooting of network issues related to routing, switching, access, and service availability.
  • Escalate issues to internal teams or vendors following established procedures.
  • Work rotating shifts, including nights, weekends, and holidays.
  • Track incidents through resolution and ensure proper ticket closure and documentation.
  • Support customer notifications and outage communications.
  • Follow established procedures, runbooks, and escalation workflows.
  • Assist during scheduled maintenance by monitoring performance and validating system status.
  • Maintain accurate records of incidents, activity, and customer interactions.
  • Participate in shift handoffs with team members to provide awareness of ongoing tickets.
  • Deliver operational accountability by ensuring all alarms, incidents, and reported issues are promptly investigated, communicated, and resolved according to established processes.

Qualifications & Requirements:

  • Excellent written and verbal communication skills
  • Basic understanding of networking fundamentals (TCP/IP, routing, switching, VLANs, DNS, DHCP)
  • Experience or familiarity with network monitoring tools and ticketing systems
  • Strong troubleshooting and analytical thinking skills
  • Excellent communication skills, both written and verbal.
  • Ability to work under pressure and meet deadlines.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  • Strong attention to detail and commitment to accurate documentation
  • Ability to follow structured processes and escalation procedures
  • Customer-focused mindset with professionalism under pressure
  • Ability to work independently and as part of a team
  • Willingness to work shift-based schedules, including nights, weekends, and holidays
  • Must be authorized to work in the United States

Preferred Qualifications

  • Experience in a NOC, help desk, ISP, or managed services environment
  • Experience supporting broadband or telecommunications networks
  • Experience with ScienceLogic SL1 is a plus
  • Experience with HaloPSA ticketing/service management platform is a plus

Certifications (Preferred):

  • CompTIA Network+, Cisco CCST, Juniper JNCIA, or equivalent is preferred

Compensation and Benefits

Vantage Point Solutions offers a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and a 401(k) plan. Compensation is based on experience, skills, certifications, and shift requirements.

Why Join Us

At Vantage Point Solutions, you will:

  • Gain hands-on experience supporting real-world broadband networks
  • Work alongside a collaborative and experienced team
  • Build a strong foundation for growth into Network Engineering or advanced operations roles
  • Contribute to delivering reliable connectivity to communities across the country

About Vantage Point Solutions

Founded in 2002, Vantage Point Solutions is a customer-focused engineering and consulting firm helping clients solve complex infrastructure challenges across broadband, power, and financial sectors.

We are committed to delivering exceptional service while fostering a culture of collaboration, accountability, and professional growth.

Equal Opportunity Employer

Vantage Point Solutions is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected characteristics.


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