ZipRecruiter

Log In

1

Network Operations Manager Jobs in Michigan (NOW HIRING)

ODL, Inc.

Senior Network Engineer

Zeeland, MI · On-site

$95K - $131K/yr

... management, and technology selection. * Drive automation, standardization, and documentation to improve reliability, scalability, and operational efficiency. * Coach network administrators and ...

Proof

Client Service Operations Manager

Southfield, MI · On-site

Today, Proof delivers over 60,000 documents per month through a network of ~2,000 contracted process servers. ROLE OVERVIEW The Operations Manager runs a service-delivery team end-to-end - directly ...

Proof

Client Service Operations Manager

Southfield, MI · On-site

Today, Proof delivers over 60,000 documents per month through a network of ~2,000 contracted process servers. ROLE OVERVIEW The Operations Manager runs a service-delivery team end-to-end - directly ...

University of Michigan

Lead Network Engineer

Ann Arbor, MI · On-site

$103K - $114K/yr

You will report to the Network Planning Manager. This job is hybrid with occasional in person days in Ann Arbor. Responsibilities* Technical Leadership * Guide the design, support and operational ...

next page

Showing results 1-20

All JobsNetwork Operations Manager JobsNetwork Operations Manager Jobs in Michigan

Network Operations Manager information

See Michigan salary details

$19.2K

$88.6K

$127.7K

How much do network operations manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for network operations manager in Michigan is $88,618.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,100.00 and $99,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Network Operations Managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What are Network Operations Managers?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Network Operations Manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.
What are the most commonly searched types of Network Operations jobs in Michigan? The most popular types of Network Operations jobs in Michigan are:
What are popular job titles related to Network Operations Manager jobs in Michigan? For Network Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Network Operations Manager jobs in Michigan look for? The top searched job categories for Network Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Network Operations Manager jobs? Cities in Michigan with the most Network Operations Manager job openings:
Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Michigan as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $88,618 per year, or $42.6 per hour.
Network Infrastructure Engineer Tier 2 - Petoskey, MI

Network Infrastructure Engineer Tier 2 - Petoskey, MI

Surf Internet

Byron Center, MI

$28 - $31/hr

Full-time

Posted 12 days ago

Surf Internet rating

7.6

Company rating: 7.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

29th of 79 rated telecommunications companies

Job description

Network Infrastructure Engineer – Tier 2Overview

As a Network Infrastructure Engineer - Tier 2 at Surf Internet, you will support the maintenance and management of our fiber optic and wireless network infrastructures. Your primary responsibilities include assisting with network service operations, focusing on fiber optic troubleshooting, smart hands triage, and resolving network issues under guidance. Your role is essential in helping deliver reliable internet services to residential and commercial customers.

Reports To:               Wireless Infrastructure Manager

Department:              Network Operations

Job Status:                Non-Exempt

Responsibilities:

Issue and Ticket Management:

  • Assist in managing service tickets related to outages and technical problems, supporting rapid diagnosis and resolution of fiber optic and wireless network issues to minimize downtime.

Repairs and Troubleshooting:

  • Perform troubleshooting and repairs for fiber optic and wireless networks, including after-hours support under supervision.
  • Assist with OTDR and splicing techniques (single and ribbon) to address fiber optic issues.
  • Provide smart hands triage, supporting on-site network equipment installations, configurations, and troubleshooting as directed.

Documentation and Reporting:

  • Maintain accurate records of network configurations, maintenance activities, and repair logs with guidance.
  • Contribute to reports on network issues, actions taken, and resolution outcomes, emphasizing fiber optic troubleshooting.

Customer Interaction and Support:

  • Communicate with customers to provide updates on network status and outage resolutions, ensuring clarity and professionalism.

Collaboration and Coordination:

  • Work closely with team members and other departments under supervision to resolve network issues and support improvements in fiber optic infrastructure.
  • Participate in team meetings and contribute to collaborative efforts.

Compliance and Safety:

  • Adhere to company policies, industry regulations, and safety standards, including 100% tower attachment when working above 6 feet.
  • Follow operational procedures and best practices in all network-related activities.

Skills and Competencies:

  • Basic knowledge of fiber optic and wireless network maintenance, with familiarity in splicing, OTDR, and smart hands triage.
  • Understanding of LAN/WAN troubleshooting, networking protocols, and routing (e.g., routers, Adtran systems).
  • Introductory knowledge of Radio Frequency (RF) and fiber optic terminology/technology.
  • Strong problem-solving skills with attention to detail.
  • Effective communication skills for internal coordination and customer interactions.
  • Ability to work under supervision, handle basic emergency situations, and troubleshoot network systems methodically.
  • Familiarity with Networking and Windows environments.

Work Hours and Availability:

  • Regular working hours with flexibility for after-hours shifts, weekends, and on-call duties as part of a rotating schedule for emergency support.
  • Willingness to travel for short periods (1-2 days) when required.

Support and Development:

  • Access to ongoing professional development and training to build skills in fiber optic troubleshooting, smart hands triage, and network infrastructure management.

Qualifications:

  • 1+ years of experience in an IT role, with fiber optic experience preferred.
  • High school diploma or equivalent.
  • Ability to work in challenging environments (e.g., rain, snow, extreme heat/cold) and lift up to 75 lbs.
  • Availability for on-call duties and occasional travel as needed.
  • Basic proficiency in Networking and Windows.
  • Ability to work under supervision with clear instructions.

Apply