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Network Operations Manager Jobs in Massachusetts

Meta

Network Engineer, Operations & Support

Boston, MA · On-site

$162K/yr

Be a key Subject Matter Expert in operations management with a focus on reliability and business process engineering, networking, and AI tooling/automation * Formulate the right metrics and ...

tryhungry.com

Operations Manager

Boston, MA · On-site

In addition to planning and coordinating that contractor network, the Operations Manager leads and manages all direct HUNGRY employees supporting the market -- including Hub Operators, onsite General ...

Hungry-Marketplace-4

Operations Manager

Boston, MA · On-site

In addition to planning and coordinating that contractor network, the Operations Manager leads and manages all direct HUNGRY employees supporting the market -- including Hub Operators, onsite General ...

HUNGRY Marketplace

Operations Manager

Boston, MA · On-site

In addition to planning and coordinating that contractor network, the Operations Manager leads and manages all direct HUNGRY employees supporting the market - including Hub Operators, onsite General ...

Virtual Networx

Network Architect

Boston, MA · On-site

$70.25 - $94.25/hr

... management activities. 4. Support patching, upgrades, migrations, and lifecycle operations. 5. ... network documentation, including diagrams, SAN mappings, and configuration records. 8. Provide ...

New

Astanor Ventures

Operations Manager

Boston, MA · On-site

In addition to planning and coordinating that contractor network, the Operations Manager leads and manages all direct HUNGRY employees supporting the market -- including Hub Operators, onsite General ...

HUNGRY Marketplace

Operations Manager

Boston, MA · On-site

In addition to planning and coordinating that contractor network, the Operations Manager leads and manages all direct HUNGRY employees supporting the market -- including Hub Operators, onsite General ...

Amazon

Operations Manager

Plymouth, MA · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Middleborough, MA · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Middleborough, MA · On-site

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... To achieve this, managers are expected to provide their team with the tools needed for success ...

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Showing results 21-40

All JobsNetwork Operations JobsNetwork Operations Manager JobsNetwork Operations Manager Jobs in Massachusetts

Network Operations Manager information

See Massachusetts salary details

$24K

$111K

$160K

How much do network operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for network operations manager in Massachusetts is $111,040.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,800.00 and $124,500.00 per year, depending on experience, location, and employer.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the most commonly searched types of Network Operations jobs in Massachusetts?

The most popular types of Network Operations jobs in Massachusetts are:

What are popular job titles related to Network Operations Manager jobs in Massachusetts?

For Network Operations Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Network Operations Manager jobs in Massachusetts look for?

The top searched job categories for Network Operations Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Network Operations Manager jobs?

Cities in Massachusetts with the most Network Operations Manager job openings:

Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $111,040 per year, or $53.4 per hour.

Network Engineer, Operations & Support

Boston, MA • On-site

Meta
Internet and IT • 10K+ employees
Learn more about Metaexternal

$162K/yr

Full-time

Re-posted 29 days ago

Meta rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

Job description

Meta is looking for a forward-thinking engineering leader with technical skills in systems, tooling/automation, and network operations to join the Edge and Network Services (ENS) Operations organization. In this role, you will lead initiatives to improve efficiency, reliability, and risk management via process, systems, and data in one of the largest scale networks in the world. The person in this role will work within a fast-moving operations organization and enjoy digging into complex operational and reliability challenges in order to implement processes and technical system solutions at a global scale.Own and shape the operations of Meta’s next-generation edge and CDN infrastructure. This role has direct influence over how we design, deploy, and operate the environments that connect our global infrastructure. Scope and outcomes: Move responsibility/duty statements to the RESPONSIBILITIES section—work that is immediately felt by partner teams. Blend of strategic and hands-on technical leadership: You will drive long-term process and tooling direction while also being close enough to the ground to unblock restoration issues, optimize workflows, and ensure operational performance expectations. Cross Functional teams reach across Product Engineering, Security, Compliance, and Investment teams: This role interfaces with a broad cross-functional group of stakeholders, providing the opportunity to influence standards, champion automation, and extend best practices across the subsea ecosystem. Opportunity to build and scale a team. You’ll develop talent, define operational guardrails, and shape a team centered around ownership, precision, and continuous improvement.
Network Engineer, Operations & Support Responsibilities:
  • Be a key Subject Matter Expert in operations management with a focus on reliability and business process engineering, networking, and AI tooling/automation
  • Formulate the right metrics and definitions of success to report and drive quality, efficiency, cost, and timeliness, and evolve these over time to match changes to the infrastructure and business requirements
  • manage related programs, project budget plans, and budgets
  • Develop operations process improvement plans and transform with partner teams the improvements to scalable and automated AI-powered workflows by writing and reviewing the code to improve operational efficiency
  • Perform deep dives on complex operations and technical issues across programs & networks (e.g., business process defects, opportunities for AI-automated tooling, operations compliance nonconformance, troubleshooting and resolving time-sensitive network issues
  • Support detailed planning with management, and the reporting of all regulated controls throughout the relevant project lifecycles
  • Participate in team oncall rotation and improve issue/event escalation and emergency/incident response, including detailed after-action reviews to prevent future recurrences
  • Build cross-functional relationships and deliver results with partner teams (internally and externally) associated with all coordination, colocation operations, and compliance issues, including with vendors, contractors, and stakeholders/partners
  • Support real-world operations and production challenges that affect network capacity and reliability, and take the lessons to improve current and future generation coordination products and business processes
  • Up to 15 percent travel (domestic and international)

Minimum Qualifications:
  • Lean Six Sigma or related certification (green belt or higher)
  • Experience working within a global team and collaborating with cross-functional teams in a fast-paced and dynamic environment with limited supervision
  • Experience in implementing, maintaining the monitoring, alerting, and repairing systems for production networks in a DevOps environment
  • Strong organization/multitasking skills and ability to adapt to quickly-changing priorities with excellent communication skills (verbal and written)
  • 7+ years of experience with network operations and/or operations leadership while supporting large-scale operations in heterogeneous network environments
  • Project Management Professional (PMP) or related certification
  • Experience with networking protocols and concepts, including BGP/OSPF, TCP/IP, and IPv6
  • Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience

Preferred Qualifications:
  • Familiarity and experience with the creation and management of Standard Operating Procedures (SOPs), Methods of Procedure (MOPs), and policies, alongside comprehensive technical and operations guidance and knowledge management practices
  • Some coding experience in Python, or a willingness to learn
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • M.S. in Computer Science/Information Technology, Computer Engineering, Operations leadership, or a related discipline, or an equivalent mix of business process and technical experience
  • Familiarity with physical infrastructure design: rack elevations, cable types, connector types, optic types, patch panels, power/cooling, and facility infrastructure
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Understanding of AI methods and tools, as well as training workloads and the demands they exert on the network
  • Knowledge of data-driven analysis and analytics applied to a full project lifecycle
  • Experience in providing technical and operational guidance to internal partners and external vendors/MSPs
  • Working knowledge of project and ticket management tools
  • Certificates and/or demonstrated experience in technical operations management, compliance, and auditing

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$162,000/year to $227,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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