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Network Operations Manager Jobs in Maryland (NOW HIRING)

AST SpaceMobile

Network Engineer

Lanham, MD · On-site

Support incident management, problem management, monitoring, response, and operational reporting processes. * Investigate, troubleshoot, and resolve network and service issues in collaboration with ...

AST SpaceMobile

Network Engineer

Lanham, MD · On-site

Support incident management, problem management, monitoring, response, and operational reporting processes. * Investigate, troubleshoot, and resolve network and service issues in collaboration with ...

Amazon

Operations Manager

Upper Marlboro, MD · On-site

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Amazon

Operations Manager

Upper Marlboro, MD

External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...

Integral

Operations Manager

Fort George G Meade, MD · On-site

Overview The Operations Manager supports the Defense Information Systems Agency (DISA), Business ... Maintain a robust and stable network environment by conducting regular system testing and ...

Via Logic LLC

Network Systems Engineer

Odenton, MD · On-site

$90 - $130/hr

The Leidos Digital Modernization Sector/Global Solutions Management-Operations II (GSMO-II) contract Leidos is seeking an experienced Network Systems Engineer to provide network operations and ...

New

Integral

Operations Manager

Fort George G Meade, MD · On-site

The Operations Manager supports the Defense Information Systems Agency (DISA), Business Systems ... Maintain a robust and stable network environment by conducting regular system testing and ...

Apogee Engineering, LLC

Lead Network Engineer

Andrews, MD · On-site

$129K - $178K/yr

... MAF) Operations, Air Force Global Strike Command's (AFGSC) E-4B aircraft, also known as the ... DoDD 8140.03 Cyberspace Workforce Qualification and Management Program * CompTIA Network Plus ...

Stem Xpert

Network engineer V

Frederick, MD · On-site

Network Engineer: The available position is for a Tier 3 Network Engineer contract to hire to ... operational support, configuration, evaluation, incident resolution and problem management, in a ...

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Showing results 21-40

All JobsNetwork Operations JobsNetwork Operations Manager JobsNetwork Operations Manager Jobs in Maryland

Network Operations Manager information

See Maryland salary details

$21.4K

$98.7K

$142.2K

How much do network operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for network operations manager in Maryland is $98,679.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $110,600.00 per year, depending on experience, location, and employer.

What is a network operations manager?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What are the key skills and qualifications needed to thrive as a network operations manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.

What are some common challenges faced by network operations managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the most commonly searched types of Network Operations jobs in Maryland?

The most popular types of Network Operations jobs in Maryland are:

What are popular job titles related to Network Operations Manager jobs in Maryland?

For Network Operations Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Network Operations Manager jobs in Maryland look for?

The top searched job categories for Network Operations Manager jobs in Maryland are:

What cities in Maryland are hiring for Network Operations Manager jobs?

Cities in Maryland with the most Network Operations Manager job openings:

Network Operations Manager jobs near you
Infographic showing various Network Operations Manager job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $98,679 per year, or $47.4 per hour.

Field and Network Operations Technician

Gable

Baltimore, MD • On-site

$25 - $29/hr

Full-time

Retirement

Re-posted 14 days ago

Job description

Job Type
Full-time
Description
POSITION TITLE: Field and Network Operations Technician
TEAM: Managed Services
REPORTS TO: Director of Managed Services
FLSA CLASSIFICATION: Hourly, Non-exempt
LOCATION: Headquarters (On-Site)
ABOUT US
At the heart of Gable lies a passion that transcends the conventional. We're more than just creators of visual communications; we're experts at creating experiences. We believe that every brand, building, and place has a unique story to tell, and our mission is to elevate the way they are seen, experienced, and remembered.
We are committed to fostering a collaborative and inclusive work environment where team members can thrive and contribute to our shared success.
POSITION OVERVIEW
This role provides Tier 1 and Tier 2 technical support through remote management tools, phone, and email to help maximize system uptime and maintain a high level of client satisfaction. The Network Operations Technician works closely with internal Gable technical teams, remote technicians, and third-party vendors to diagnose, escalate, and resolve software, hardware, connectivity, and CMS-related issues.
The position is responsible for timely ticket resolution, accurate documentation in ConnectWise, operational metrics support, knowledge base contributions, and consistently representing Gable's commitment to responsive, professional, and effective service. The position requires periodic field service backfill to support service and installation.
KEY RESPONSIBILITIES
Technical Support and Troubleshooting
  • Respond to support requests in a timely, professional, courteous, and patient manner.
  • Provide Tier 1 and Tier 2 technical support using remote management tools, phone, and email.
  • Troubleshoot software, hardware, computer, media player, CMS applications, endpoint performance, and connectivity issues.
  • Communicate technical information clearly to non-technical users while maintaining a positive support experience. Follow up with users, clients, vendors, and internal teams to confirm issues are fully resolved.
  • Conduct field service repairs for kiosks, LED boards and related systems.
Ticket Management and Part Tracking Documentation
  • Resolve tickets within established service level agreements and escalate unresolved or complex issues appropriately.
  • Accurately document incidents, troubleshooting steps, resolutions, and support activity in ConnectWise.
  • Organized, up-to-date ticket records and inventory records using proper ConnectWise procedures.
  • Participate in service ticket reviews and provide data for reports, metrics, and other requests as directed.
  • Contribute to internal knowledge base documentation, procedures, support guides, and training materials as needed.
  • Coordinate allocation and shipping of replacement parts to job sites for service support.
  • Field Service and Systems Deployment Support
  • Configure, deploy, maintain, and support computers, media players, cellular connectivity devices, and related peripherals for kiosks and LED displays.
  • Set up and deploy new computer systems for kiosks, LED displays, digital signage endpoints, and related managed systems.
  • Support software installations, updates, patches, password resets, user account management, and access permissions.
  • Prepare requests for NTE proposals with anticipated labor and material estimates as directed.
  • Support remote technicians by providing diagnostic instructions, guidance, and follow-through.
  • Service Quality, Security, and Continuous Improvement
  • Respond to client correspondence and requests timely and in alignment with metrics and contractual requirements.
  • Perform routine maintenance and system checks as necessary to support endpoint uptime and quality or service.
  • Follow company security policies, service management principles, and technical support best practices.
  • Maintain a high degree of customer service for all support requests and represent Gable professionally.
QUALIFICATIONS
  • Associate degree in Information Technology, Computer Science, or a related field preferred.
  • Equivalent technical training or related work experience may be accepted.
  • One to three years of help desk, desktop support, technical support, or related experience preferred.
  • Experience with ticketing systems, remote support tools, and service management platforms preferred.
  • Experience supporting both software and hardware systems, including computers, media players, peripherals, and connectivity devices.
  • Strong AV, computer, digital signage, and hardware knowledge preferred.
  • Strong attention to detail, organizational skills, and ability to multitask in a support environment.
  • Direct experience servicing LED boards and/or kiosks preferred.
  • Excellent communication skills, positive customer service attitude, and ability to explain technical information clearly.
  • Strong desire to learn new software, hardware systems, digital signage technologies, and support processes.
PHYSICAL REQUIREMENTS
This position requires the ability to perform administrative and technical support tasks in an office and service support environment. The team member must have manual dexterity to operate computers, phones, tools, devices, peripherals, and related technical equipment, along with visual acuity with correction and the ability to speak and hear effectively.
WORK ENVIRONMENT
  • This role is based primarily at headquarters and operates in an office/service support environment with occasional exposure to fabrication, manufacturing, and warehouse facilities.
  • The team member may occasionally be exposed to factory conditions such as noise, fumes, dust, mist, moving equipment, and production activities. Appropriate safety procedures and personal protective equipment must be followed when required.
TRAVEL
Up to 25% travel may be required. Travel may be local, out-of-state, or international and may occasionally be required on short notice depending on service needs. The role may also require work outside regularly scheduled hours when needed to support service issues.
ACCOMMODATION STATEMENT
Gable is committed to providing reasonable accommodation to individuals with disabilities throughout the hiring process and in the workplace. If you require an accommodation to complete an application, participate in an interview, or perform the essential functions of a position, please let us know. Requests for accommodation will be considered on a case-by-case basis, consistent with applicable law.
COMPENSATION
Compensation is commensurate with education and experience. Compensation includes hourly pay, overtime eligibility, 401(k) participation, and ESOP participation.
Requirements
ADDITIONAL REQUIREMENTS
All prospective team members must pass a criminal background check and drug test. Candidates must also meet I-9 and E-Verify employment eligibility requirements.
Salary Description
$25 - $29 per hour

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