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Network Operations Center Jobs in Baltimore, MD (NOW HIRING)

Beyond SOF

Queue Coordinator, Level 1

Fort George G Meade, MD · On-site

$22 - $27.75/hr

Two (2) to four (4) years experience in customer service, help desk, or network operations center environment * Required Security Clearance: TS/SCI w/ Full Scope Poly Physical Requirements: May be ...

Beth Page tech

Network Security Engineer

Annapolis, MD · On-site

$103K - $141K/yr

... operations. OFFEROR RESOURCE QUALIFICATIONS The Offeror shall propose resource(s) that meet the ... Enterprise Data Center implementing Micro segmentation. * Certificate Management, Public Key ...

Leidos

Cybersecurity Analyst

Odenton, MD · On-site

$87K - $157K/yr

GSM-O II provides network operations and cyber defense support to the Defense Information Systems ... Experience at Joint Command and/or Operations Center. * In-depth understanding of military orders ...

Leidos

Cyber Security Analyst

Fort George G Meade, MD · On-site

$107K - $195K/yr

GSM-O II provides network operations and cyber defense support to the Defense Information Systems ... Experience at Joint Command and/or Operations Center. * In-depth understanding of military orders ...

Leidos

Cyber Security Analyst

Fort George G Meade, MD

$107K - $195K/yr

GSM-O II provides network operations and cyber defense support to the Defense Information Systems ... Experience at Joint Command and/or Operations Center. * In-depth understanding of military orders ...

Leidos

Cybersecurity Analyst

Odenton, MD · On-site

$87K - $157K/yr

GSM-O II provides network operations and cyber defense support to the Defense Information Systems ... Experience at Joint Command and/or Operations Center. * In-depth understanding of military orders ...

Leidos

Network Engineer

Columbia, MD · On-site

Leidos has a new and exciting opportunity for a Network Engineer in our Intelligence Sector, Cyber ... Automation & DevOps, Cloud, Data Center, Design, Enterprise Routing & Switching, Junos Security ...

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All JobsNetwork Operations Center JobsNetwork Operations Center Jobs in Baltimore, MD

Network Operations Center information

See Baltimore, MD salary details

$50.2K

$118.5K

$160.5K

How much do network operations center jobs pay per year?

As of Aug 12, 2026, the average yearly pay for network operations center in Baltimore, MD is $118,526.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,400.00 and $160,000.00 per year, depending on experience, location, and employer.

What does a network operations center do?

A Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They ensure network performance, troubleshoot issues, and implement security measures to prevent outages, often using tools like network monitoring software and requiring technical certifications. NOCs typically operate 24/7 to ensure continuous network availability.

What are the key skills and qualifications needed to thrive in the network operations center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

Is a network operations center a good career?

A career in a network operations center (NOC) involves monitoring and managing network infrastructure, requiring technical skills and knowledge of networking tools and protocols. It offers opportunities for advancement, steady employment, and exposure to IT systems, making it a viable option for those interested in network management and cybersecurity. Job stability and growth depend on industry demand and individual skill development.

What is a network operations center?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a network operations center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the responsibilities of a network operations center operator?

A network operations center (NOC) operator monitors and manages network infrastructure to ensure optimal performance and security. They troubleshoot network issues, perform routine maintenance, document incidents, and escalate problems as needed, often using monitoring tools and following established procedures.
What are the most commonly searched types of Network Operations Center jobs in Baltimore, MD? The most popular types of Network Operations Center jobs in Baltimore, MD are:
What are popular job titles related to Network Operations Center jobs in Baltimore, MD? For Network Operations Center jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Network Operations Center jobs in Baltimore, MD look for? The top searched job categories for Network Operations Center jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Network Operations Center jobs? Cities near Baltimore, MD with the most Network Operations Center job openings:
Network Operations Center jobs near you
Infographic showing various Network Operations Center job openings in Baltimore, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $118,526 per year, or $57 per hour.

Ticket Coordinator - Service Desk

Mission First

Annapolis Junction, MD • On-site

Full-time

Re-posted 9 days ago

Job description

Description:

MUST BE U.S. CITZEN
MUST HAVE ACTIVE TS/SCI WITH POLYGRAPH

DESCRIPTIONAs part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met.

Requirements:

REQUIREMENTS

  • MUST BE U.S. CITIZEN
  • MUST HAVE TS/SCI WITH POLYGRAPH
  • Five (5) years’ experience in customer service, help desk, or network operations center environment. Two (2) years supporting a large Enterprise environment. Two (2) years’ experience managing a customer-facing service organization providing support across multiple locations on a 24x7 basis
  • Experience working with customer technology and support requirements.
  • Experience working with SLAs
  • Strong time management and communication skills
  • Ability to adapt and prioritize work independently in a dynamic environment
  • Strong interpersonal and presentation skills
  • Experience with desktop environment, local area networks, telephony, voice, land mobile radio, and/or video desired
  • Experience with ITSM tools such as Remedy, Service Now, Service Manager, or equivalent required
  • Experience working in a customer service role desired

Desired: ITIL v3 Foundations certification desired.

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