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Network Operations Center Jobs in Gaithersburg, MD

GDH

Network Operations Center Technician

Silver Spring, MD · On-site

$30 - $35/hr

Role Summary This position involves providing 24/7 network operations support as part of a dedicated Network Operations Center team. It requires monitoring a complex enterprise environment comprising ...

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Network Operations Center information

See Gaithersburg, MD salary details

$54.6K

$128.9K

$174.5K

How much do network operations center jobs pay per year?

As of Aug 14, 2026, the average yearly pay for network operations center in Gaithersburg, MD is $128,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,500.00 and $174,000.00 per year, depending on experience, location, and employer.

What does a network operations center do?

A Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They ensure network performance, troubleshoot issues, and implement security measures to prevent outages, often using tools like network monitoring software and requiring technical certifications. NOCs typically operate 24/7 to ensure continuous network availability.

What are the key skills and qualifications needed to thrive in the network operations center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

Is a network operations center a good career?

A career in a network operations center (NOC) involves monitoring and managing network infrastructure, requiring technical skills and knowledge of networking tools and protocols. It offers opportunities for advancement, steady employment, and exposure to IT systems, making it a viable option for those interested in network management and cybersecurity. Job stability and growth depend on industry demand and individual skill development.

What is a network operations center?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a network operations center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the responsibilities of a network operations center operator?

A network operations center (NOC) operator monitors and manages network infrastructure to ensure optimal performance and security. They troubleshoot network issues, perform routine maintenance, document incidents, and escalate problems as needed, often using monitoring tools and following established procedures.

What are the most commonly searched types of Network Operations Center jobs in Gaithersburg, MD?

The most popular types of Network Operations Center jobs in Gaithersburg, MD are:

What job categories do people searching Network Operations Center jobs in Gaithersburg, MD look for?

The top searched job categories for Network Operations Center jobs in Gaithersburg, MD are:

What cities near Gaithersburg, MD are hiring for Network Operations Center jobs?

Cities near Gaithersburg, MD with the most Network Operations Center job openings:

Network Operations Center jobs near you
Infographic showing various Network Operations Center job openings in Gaithersburg, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $128,882 per year, or $62 per hour.

Network Operations Center - Shift Lead

Akima

Ashburn, VA • On-site

Full-time

Re-posted 23 days ago

Akima rating

6.8

Company rating: 6.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

376th of 447 rated engineering

Job description

Job Summary:
Akima is a federal IT contractor focused on supporting Alaska Native communities. They are seeking a Network Operations Center - Shift Lead to oversee a team of technicians, ensuring efficient monitoring and resolution of network issues while maintaining operational efficiency in a 24/7 environment.
Responsibilities:
• The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier 1 Network Operations Center (NOC) technicians during assigned shifts.
• This role ensures efficient monitoring, troubleshooting, and resolution of network issues by coordinating task assignments, providing technical guidance, escalating complex issues to higher-tier support, and maintaining operational efficiency.
• Operating in a 24/7 environment, the Shift Lead plays a critical role in maintaining network stability and delivering exceptional support to customers.
• This position requires strong technical knowledge, problem-solving skills, and communication abilities to ensure efficient network operations and high-quality support.
• Supports complex PCs and LAN/WAN networks throughout the organization.
• Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing system, using equipment such as computer terminal and modem.
• Analyzes test data and recommends hardware or software for purchase.
• Performs work under minimal supervision.
• Handles complex issues and problems and refers only the most complex issues to higher-level staff.
Qualifications:
Required:
• Applicants must have the ability to obtain a CBP Background Investigation/clearance - required for consideration. Some billets may require DoD Secret or Top Secret access.
• Relevant certifications such as ITIL v3, CompTIA, CCNA.
• A minimum of five (5) years’ relevant experience in Tier 1 support operations.
• Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques.
• Hands-on experience with network monitoring tools and ticketing systems.
• Excellent problem-solving and analytical skills to identify and resolve network issues efficiently.
• Effective communication skills for interacting with customers, technical teams, and management.
Company:
Akima focuses on delivering services in the areas of logistics, IT, supply chain, systems engineering, construction and protective services. Founded in 1995, the company is headquartered in Herndon, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

What Akima employees say

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About Akima

Sourced by ZipRecruiter

As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.

Industry

Specialty trade contractors

Company size

5,001 - 10,000 Employees

Headquarters location

Herndon, VA, US

Year founded

1995

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