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Network Operations Center Jobs in Silver Spring, MD

Role Summary This position involves providing 24/7 network operations support as part of a dedicated Network Operations Center team. It requires monitoring a complex enterprise environment comprising ...

Network Operations Manager

Glen Burnie, MD · On-site

$83K - $111K/yr

This includes the management of the Network Operations Center's (NOC) performance, monitoring, ticketing workflows, incident management, network and facility maintenance and SLA compliance. This role ...

Network Operations Lead

Ashburn, VA · On-site

$130K - $210K/yr

Customs and Border Protection's (CBP) Network Operations Center (NOC) contract operational teams. The Network Operations Lead leads the NOC operational teams responsible for maintaining continuous ...

Palantir's Site Reliability Network Operations Center members (SRN) are the first line of defense on alerting and monitoring across a wide network of Palantir products and installations. Our SRNs are ...

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Network Operations Center information

See Silver Spring, MD salary details

$52.2K

$123.3K

$167K

How much do network operations center jobs pay per year?

As of Aug 5, 2026, the average yearly pay for network operations center in Silver Spring, MD is $123,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,100.00 and $166,400.00 per year, depending on experience, location, and employer.

What does a network operations center do?

A Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain an organization’s network infrastructure, including servers, routers, and switches. They ensure network performance, troubleshoot issues, and implement security measures to prevent outages, often using tools like network monitoring software and requiring technical certifications. NOCs typically operate 24/7 to ensure continuous network availability.

What are the key skills and qualifications needed to thrive in the network operations center position, and why are they important?

To thrive in a Network Operations Center (NOC) role, you need solid knowledge of networking fundamentals, troubleshooting skills, and often an associate degree or higher in information technology or a related field. Familiarity with network monitoring tools such as SolarWinds, Nagios, or Splunk, as well as certifications like CompTIA Network+ or Cisco CCNA, is highly beneficial. Attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies ensure efficient network monitoring, rapid incident response, and minimal disruption to business operations.

Is a network operations center a good career?

A career in a network operations center (NOC) involves monitoring and managing network infrastructure, requiring technical skills and knowledge of networking tools and protocols. It offers opportunities for advancement, steady employment, and exposure to IT systems, making it a viable option for those interested in network management and cybersecurity. Job stability and growth depend on industry demand and individual skill development.

What is a network operations center?

A Network Operations Center (NOC) job involves monitoring, managing, and troubleshooting an organization's network infrastructure to ensure optimal performance and security. NOC technicians use specialized tools to detect and resolve network issues, such as outages, slowdowns, or cyber threats, before they impact users. They also perform routine maintenance, update software, and escalate complex issues to relevant teams. The role requires strong problem-solving skills, attention to detail, and knowledge of networking protocols and systems.

What does a typical shift look like for someone working in a network operations center?

A typical shift in a Network Operations Center involves monitoring network performance dashboards, responding to alerts, escalating issues to appropriate teams, and documenting incidents or outages. NOC roles often operate in a 24/7 environment, so you may work day, night, or weekend shifts depending on the organization's needs. Team members collaborate closely to ensure constant coverage and swift problem resolution, and frequent communication with engineers and support teams is essential. In addition, you may participate in routine maintenance or troubleshooting, ensuring the stability and reliability of critical infrastructure. Over time, strong performers can progress to senior NOC analyst, network engineer, or supervisory roles.

What are the responsibilities of a network operations center operator?

A network operations center (NOC) operator monitors and manages network infrastructure to ensure optimal performance and security. They troubleshoot network issues, perform routine maintenance, document incidents, and escalate problems as needed, often using monitoring tools and following established procedures.
What are popular job titles related to Network Operations Center jobs in Silver Spring, MD? For Network Operations Center jobs in Silver Spring, MD, the most frequently searched job titles are:
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What cities near Silver Spring, MD are hiring for Network Operations Center jobs? Cities near Silver Spring, MD with the most Network Operations Center job openings:
Infographic showing various Network Operations Center job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $123,314 per year, or $59.3 per hour.

Network Operations Center Technician

GDH

Silver Spring, MD • On-site

$30 - $35/hr

Other

Posted 9 days ago


Job description

Role Summary
This position involves providing 24/7 network operations support as part of a dedicated Network Operations Center team. It requires monitoring a complex enterprise environment comprising thousands of network devices, servers, and business applications. The role supports both production and non-production systems, ensuring optimal performance, security, and stability through proactive troubleshooting, monitoring, and incident management.

Responsibilities

  • Monitor and manage network and system performance across a large enterprise environment using tools such as SolarWinds.
  • Respond promptly to support requests, troubleshoot issues, and escalate incidents as needed to ensure minimal downtime.
  • Maintain ongoing communication with internal teams and external customers to coordinate problem resolution within defined Service Level Agreements (SLAs).
  • Perform routine system checks and investigations of network, hardware, and software issues, including application and infrastructure performance.
  • Keep detailed records of incidents and resolution steps using ServiceNow or similar ticketing systems.
  • Collaborate with team members to ensure shift coverage and seamless handoffs between shifts.
  • Assist in implementing network security measures and support compliance with security policies.
  • Follow established operational procedures and contribute to continuous improvement initiatives.
  • Maintain awareness of network and technology trends to improve operational efficiency.
  • Document network configurations, procedures, and troubleshooting steps for future reference.

Qualifications

  • 1-3 years of experience working in a Network Operations Center or similar environment.
  • Strong Cisco networking skills, with knowledge of network protocols, connectivity, and security.
  • Experience with network monitoring tools such as SolarWinds.
  • Familiarity with ticketing systems such as ServiceNow or equivalent.
  • Ability to prioritize and manage multiple tasks simultaneously under pressure.
  • Excellent troubleshooting and problem-solving skills.
  • This position requires eligibility for a U.S. Government security clearance. In accordance with federal law, U.S. citizenship is required.
  • Availability to work a night shift from 8 pm to 6 am, Wednesday through Saturday.
  • Effective communication skills and strong team collaboration abilities.

Publishing Pay Range: $30.00 - $35.00 hourly

This position is based in office and requires employee to work on-site.