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Network Operations Center Manager Jobs in Oak Ridge, TN

EGS

Network & Infrastructure Engineer IV

Oak Ridge, TN · Hybrid

Take ownership of project requirement development, deployment, and operational release management ... Center for Internet Security (CIS) benchmark configurations. * Knowledge of network engineering ...

Prometric

Test Center Administrator (FT)

Knoxville, TN · On-site

$15.85/hr

Test Center Manager DEPARTMENT: Test Center LOCATION: Knoxville, Tn 37922 TEST CENTER ADDRESS: 215 ... Ability to be flexible with scheduling based on Prometric days of operations * Represent Prometric ...

ITR

IOC Systems Administrator

Oak Ridge, TN · On-site

Must be eligible for a federal security clearance (US Citizen) Infrastructure Operations Center ... Monitor enterprise infrastructure systems, including servers, storage, virtualization, and network ...

Tishman Speyer

Operations Manager

Midtown, TN

$95K - $105K/yr

... Center, Sao Paulo's Torre Norte, The Springs in Shanghai, Paris Bourse in Paris and Frankfurt ... The Operations Manager reports to the General Manager and Property Manager, and will be based in a ...

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Network Operations Center Manager information

See Oak Ridge, TN salary details

$21K

$97.2K

$140.1K

How much do network operations center manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for network operations center manager in Oak Ridge, TN is $97,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,300.00 and $109,000.00 per year, depending on experience, location, and employer.

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

How does a Network Operations Center (NOC) Manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What does a Network Operations Center (NOC) Manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

What are the key skills and qualifications needed to thrive as a Network Operations Center Manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.
What job categories do people searching Network Operations Center Manager jobs in Oak Ridge, TN look for? The top searched job categories for Network Operations Center Manager jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Network Operations Center Manager jobs? Cities near Oak Ridge, TN with the most Network Operations Center Manager job openings:
Network Operations Center Manager jobs near you
NETWORK ENGINEER II (Onsite) Full Time Days

NETWORK ENGINEER II (Onsite) Full Time Days

East Tennessee Children's Hospital

Knoxville, TN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

East Tennessee Children's Hospital rating

6.6

Company rating: 6.6 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

659th of 1,020 rated hospitals

Job description

BASIC PURPOSE OF THE JOB

Works independently leading and coordinating complex projects. Is the point of escalation and subject matter expert for networking issues. Designs, manages, implements, tests, documents, and supports enterprise networking systems including hardware for Local and Wide Area networks, wireless LAN, remote access systems including firewalls, intrusion prevention, vulnerability scanners, and other network diagnostic tools.

REPORTS TO

  • Manager, Technology Infrastructure

JOB REQUIREMENTS

Supervisory Responsibilities: NO

Minimum Education: Associates degree in computer science, networking, or related field.

Degree: Computer science, networking, or related field

License/Certification Required: None

Minimum Work Experience:

  • Six years' experience in Information Technology, networking, or related field.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

  • Excellent oral and written communication skills.
  • Service oriented.
  • Able to work independently.
  • Is proactive and makes routine decisions independently.
  • Must have above average problem-solving skills.
  • Excellent organizational, time management and customer service skills.
  • Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications.

DUTIES AND RESPONSIBILITIES

  • Monitors network traffic usage and performance, proactively diagnosing and resolving problems related to enterprise network operation, network security, and remote access.
  • Ensures enterprise network systems meet uptime requirements by reporting and identifying service interruptions through established measurement procedures for scheduled maintenance windows and unscheduled service events.
  • Implements scheduled test procedures to verify functionality in accordance with industry best practices compliance standards.
  • Performs diagnostics, develops maintenance resolution documentation, and communicates to management the overall status of the network on a timely basis.
  • Prepares change management documentation and provides planning in compliance with the IT Change Management Policy.
  • Develops and maintains extensive documentation for all managed systems including databases, diagrams, reports, and other related documents.
  • Participates in new product and technology demonstrations and evaluations.
  • Participates in Information Security discussions, reporting and recommendations.
  • Participates in and contributes to all disaster recovery projects and exercises.
  • Develops maintenance plans and ensures that systems receive updates and remain effective by identifying, planning for, and acquiring tools, methodology and procedures for upgrades or replacement of network components through annual budget processes.
  • Possess excellent written and verbal communication, organizational, and troubleshooting skills.
  • Self-confident, motivated, and disciplined in the delivery of projects and tasks.
  • Part of on-call schedule and share coverage with the rest of the team.

PREFERRED QUALIFICATIONS

The following skills and experience are not required but represent a strong advantage for candidates and reflect the technologies actively in use within the environment:

  • 802.11 Wireless Standards: Working knowledge of 802.11 wireless standards (a/b/g/n/ac/ax) and wireless site survey principles, including channel planning and RF coverage design.
  • Aruba Wireless Infrastructure: Hands-on experience with Aruba Wireless Controllers and Access Points, including configuration, deployment, and management via Aruba Central or ArubaOS.
  • Extreme Networks Switching: Experience with Extreme Networks switching platforms and associated management tools, including ExtremeCloud IQ (XIQ) and Extreme Networks Site Engine (formerly NetSight / Fabric Manager).
  • Dark Fiber Circuits: Familiarity with dark fiber circuit management, including coordination with carriers for provisioning, troubleshooting, and failover planning.
  • VoIP Systems: Experience with enterprise VoIP platforms and telephony system administration, including troubleshooting call quality, dial plan configuration, and integration with clinical communication systems.

PHYSICAL REQUIREMENTS

  • Light lifting, pushing, and pulling is required for 10-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending, and reaching is required. Keyboard/computer use and/or repetitive motions may be required.

Come work where you can make a difference everyday.

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