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Network Operations Center Manager Jobs in Puerto Rico

Kelly Services

Network Analyst

Carolina, PR

Manages and troubleshoots network and internet connectivity throughout the organization. * Monitor ... stays operational. * Actively contribute to increasing the availability of our services by ...

Versar Global Solutions

... management, including daily system operation and maintenance of satellite, radio and telephone ... operations center. You will hold a crucial role within a team dedicated to upholding the ...

Walgreens

Emerging Store Manager

Ponce, PR · On-site

Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. * Complies with all company policies and procedures, manages operations of assigned ...

MiniMed

Senior Manager, Crisis Management

Juncos, PR · On-site

Manages 3rd party tools/resources related to crisis management (Everbridge, Virtual Global Security Operations Center, etc.). Trains Crisis Team members in the use of Crisis Management tools.

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Network Operations Center Manager information

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

How does a Network Operations Center (NOC) Manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What does a Network Operations Center (NOC) Manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

What are the key skills and qualifications needed to thrive as a Network Operations Center Manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.
What are the most commonly searched types of Network Operations Center jobs in Puerto Rico? The most popular types of Network Operations Center jobs in Puerto Rico are:
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Network Operations Center Manager jobs near you

Senior Network Test Engineer

Hewlett Packard Enterprise Development LP

Aguadilla, PR • Hybrid

$92K - $127K/yr

Full-time

Posted yesterday

Job description

Senior Network Test EngineerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.Our culture thrives onfinding new and better ways to accelerate what's next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description:

Responsible for providing solid support of Networking Products that involve customer-specific tests for a release, product, and solution. This role requires to develop and maintain expertise on the products deployed within the Specific Customer Networks. The Candidate should have expertise in networking fundamentals, L2/L3 protocols and hands on experience in both manual & automation of multi-dimensional scaled solutions testing.

Responsibilities:

  • Designs limited enhancements, updates, and programming changes for portions and subsystems of systems software, including operating systems, compliers, networking, utilities, databases, and Internet-related tools.

  • Analyzes design and determines coding, programming, and integration activities required based on specific objectives and established project guidelines.

  • Executes and writes portions of testing plans, protocols, and documentation for assigned portion of application; identifies and debugs issues with code and suggests changes or improvements.

  • Participates as a member of project team of other software systems engineers and internal and outsourced development partners to develop reliable, cost effective and high quality solutions for assigned systems portion or subsystem.

  • Collaborates and communicates with internal and outsourced development partners regarding software systems design status, project progress, and issue resolution.

Education and Experience Required:

  • Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent.

  • Typically 6-10 years experience in networking

  • Experience with internet protocols: TCP, UDP, IPv4/IPv6

Knowledge and Skills:

  • Internet Protocols: TCP, UDP, IPv4/IPv6

  • Domain Knowledge: Cloud Provider/ Enterprise and Data Centre Technologies and AI/ML Data Center Network Technologies

  • Networking Protocols: BGP, OSPF/ISIS, ARP, VLANS, MPLS, L3VPN, MC-LAG, LACP, L2VPN, VPLS, Multicast, NGMVPN, EVPN-VXLAN, GRE, IPSec, NAT, HTTP, NetConf, etc.

  • Layer 2 technologies, Spanning Tree, LAG, MC-LAG, Virtual Chassis

  • CLOS Architecture, HA Design Concepts, EVPN

  • Test Knowledge: Prepare Test Plans, Test Execution, Understanding of Complex Customer Networks.

  • Automation: Experience in automated test execution, ability to debug automation failures, and narrow down software issues from test results and logs. Knowledge in Python/Pytest/Go or any other scripting language.

  • Expertise in use of networking test equipment like Spirent and Ixia, including automation..

  • Strong written and verbal communication skills; mastery in English and local language. Ability to effectively communicate design proposals and negotiate options.

*Relocation support is provided for eligible candidates.

Additional Skills:

Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX)

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#puertorico#networking

Job:

Engineering

Job Level:

TCP_04

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual's own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

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