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Network Operations Center Manager Jobs in Puerto Rico

Grupo Triple-S

Network Operations Analyst

Guaynabo, PR · On-site

Network Operations Analyst Company: Triple-S Salud Job Location (Short): Guaynabo, PR Posting Start ... Provides timely information to management regarding status of compliance with guidelines, rules ...

Grupo Triple-S

Network Operations Analyst

Guaynabo, PR · On-site

Network Operations Analyst Company: Triple-S Salud Job Location (Short): Guaynabo, PR Posting Start ... Provides timely information to management regarding status of compliance with guidelines, rules ...

PenFed Credit Union

PR · On-site

Overview PenFed is hiring a (Hybrid) Sr Manager Financial Center Operations at our Humacao, Puerto Rico Financial Center. The primary purpose of this position is to plan, implement, and oversee the ...

Alivia Health

PR · On-site

Oversee daily Call Center operations, including inbound and outbound call activity, queue management, assigned patient-service workflows, and workforce execution. * Monitor queue volumes, staffing ...

New

Alivia Health

PR · On-site

Oversee daily Call Center operations, including inbound and outbound call activity, queue management, assigned patient-service workflows, and workforce execution. * Monitor queue volumes, staffing ...

New

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Network Operations Center Manager information

What does a Network Operations Center (NOC) manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

How does a Network Operations Center (NOC) manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What are the key skills and qualifications needed to thrive as a Network Operations Center manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Network Operations Center jobs in Puerto Rico?

The most popular types of Network Operations Center jobs in Puerto Rico are:

What are popular job titles related to Network Operations Center Manager jobs in Puerto Rico?

For Network Operations Center Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Network Operations Center Manager jobs in Puerto Rico look for?

The top searched job categories for Network Operations Center Manager jobs in Puerto Rico are:

Network Operations Center Manager jobs near you

Network Operations Center Specialist (Puerto Rico)

Collins Aerospace

Santa Isabel, PR • Remote

Full-time

Medical, Life, Retirement

Posted 19 days ago

Collins Aerospace rating

8.4

Company rating: 8.4 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

33rd of 72 rated aerospace companies

Job description

Date Posted:

2026-07-29

Country:

United States of America

Location:

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

The Network Operations Center (NOC) Specialist is a seasoned professional responsible for managing complex network monitoring and incident response activities. This role may lead small projects or operational processes, provide coaching to junior team members, and implement improvements to enhance NOC performance. The specialist operates with autonomy, leveraging advanced expertise to resolve complex, multi‑domain issues and influence operational standards.

What You Will Do

  • Lead the monitoring, analysis, and resolution of advanced or cross‑system network issues.
  • Manage and improve operational processes and small projects within the NOC.
  • Collaborate closely with network engineering, security, service desk, and operations teams.
  • Maintain up‑to‑date knowledge of network technologies, tools, and standard operating procedures.
  •  Follow established escalation paths and adhere to service-level agreements (SLAs).
  • Support 24/7 operations, potentially including nights, weekends, holidays, and on-call rotations.
  • Develop enhancements to tools, processes, or procedures to improve service performance.
  • This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

  • A University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience.
  • 3+ years of experience working with network infrastructure, routing/switching, security tools, and monitoring systems.
  • Experience leading small projects or initiatives.

Qualifications We Prefer

    • Professional certifications such as CCNA, CCNP, or equivalent.
    • Strong analytical skills across multiple specialties or technologies.

    What We Offer

    Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

    Learn More & Apply Now!
    Location:     This position is remote. However, the successful candidate must be currently living in Puerto Rico.

    Please consider the following role type definition as you apply for this role:
    Remote:     This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

    RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

    Privacy Policy and Terms:

    Click on this link to read the Policy and Terms

    What Collins Aerospace employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Collins Aerospace

    Sourced by ZipRecruiter

    Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

    Industry

    Aviation

    Company size

    10,000+ Employees

    Headquarters location

    Charlotte, NC, US

    Year founded

    2018

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