Network Operations Center Manager Jobs in Alaska

Job Information Open to the general public any current Municipal employee This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage. DEPARTMENT: Information Technology HOURS OF WORK: Monday - Friday, 8:00am - 5:00pm LOCATION: City Hall - 632 W 6th Ave, 4th Floor Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps. To be considered for employment, applicants must be legally authorized to work and accept employment in the United States.

The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances. Example of Duties Responsible for installation and monitoring. operating.

repairing, documenting. and maintenance of telecommunications and data equipment and associated cabling. both metallic and fiberoptic.

Programs and configures data network switches. telephone switches, key telephone systems, as well as other communications equipment. Connects telephones and switches to the network ensuring proper function.

Relocates equipment daily to meet customer's needs. Performs complex tasks relating to network operations, installations, and maintenance for local, off-site, and remote locations. Tests cables, both metallic and fiberoptic, for performance characteristics and adherence to standards and performs repairs as needed.

Orders, documents, and coordinates telecommunications and data services and monitors contractor and vendor activities in support of new systems and services. Programs, configures, and troubleshoots voice mail. menus and announcement systems and services in response to customer needs.

Provides support for Next Generation 911 (NG911} and associated call recording services and equipment. Supports nonemergency call recording. Supports Emergency alerting.

paging and scripting. Decommission and recycle/dispose of legacy equipment. Data centers are built out.

Mobile Wi-Fi {MIFI} Cradle point. Minimum Qualifications / Substitutions / Preferences High school diploma, GED, or equivalent and seven (7) years of experience in computer technology, implementing network hardware, information systems, and/or networking. OR Associate's degree in Computer Science, Computer Information Systems, Management Information Systems or a related discipline and five (5) years of experience in computer technology, implementing network hardware, information systems, and/or networking.

OR Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems or a related discipline and three (3) years of experience in computer technology, implementing network hardware, information systems, and/or networking Valid State of Alaska Driver's License with satisfactory driving record at time of hire. Satisfactory Criminal Justice Information System (CJIS) background check within 30 days Additional Important Information The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program

For more information, please go to http://www.uscis.gov/E-verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security

If selected for hire, appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment. If selected for hire, appointment in this position will be conditional based upon the submission of a current copy of the candidate's Alaska Driver's License, and a current (dated within 30 days from date requested) copy of his/her Department of Motor Vehicle driving record, including a driving record from previous states, if the Alaska Driver's License was first issued within one year prior to application, documenting an acceptable driving history.

The processing fee(s) are the responsibility of the selected candidate. For information on acceptable driving history, please refer to the MOA Driving Conviction Guidelines. (Download PDF reader) If selected for hire, appointment to this position requires a Criminal Justice Information System (CJIS) security clearance and access within thirty (30) days of hire.

If the individual selected for this position fails this requirement within thirty (30) days of hire, they will be terminated. All required certifications and/or licenses must remain current for the duration of employment. Military Service Interview Preference Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran

The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration. Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application

Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual's command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion. Application Process Once a candidate clicks on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.comwebsite to log into their existing account (or to create an account) of their application profile

Candidates will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and candidate's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, candidates may contact the GovernmentJobs customer support line at 1-855-524-5627.

For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, candidates may contact the Human Resources Department at 907-343-4442 during regular business hours of Monday through Friday, 8:00 am to 5:00 pm, Alaska Standard Time. The MOA is an EO and AA Employer and complies with Title I of the ADA. For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.