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Network Operations Center Manager Jobs in Alaska

Deeptree

Network Technician II

Wasilla, AK · On-site

$25 - $33/hr

This position is part of the Network Operations Center team so candidates must be passionate about ... Proficient in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint). * CRM Experience ...

GCI

Cloud Network Engineer III

Anchorage, AK · On-site

... supporting Data Center, Campus LAN, Internet Edge, and Branch Office networks. Works ... Support and manage escalation events. * Automate and streamline operations and processes to rapidly ...

New

GCI

Cloud Network Engineer II

Anchorage, AK

... supporting Data Center, Campus LAN, Internet Edge, and Branch Office networks. Works ... Support and manage escalation events. * Automate and streamline operations and processes to rapidly ...

New

GCI

Cloud Network Engineer II

Anchorage, AK · On-site

... supporting Data Center, Campus LAN, Internet Edge, and Branch Office networks. Works ... Support and manage escalation events. * Automate and streamline operations and processes to rapidly ...

New

GCI

Cloud Network Engineer III

Anchorage, AK

... supporting Data Center, Campus LAN, Internet Edge, and Branch Office networks. Works ... Support and manage escalation events. * Automate and streamline operations and processes to rapidly ...

New

GCI

Network Engineer I (Future Opening)

Anchorage, AK · On-site

... of network operations and projects. 20% Supports and manages escalations. 15% Provides remote ... Center)/ NOC. * Participant in troubleshooting bridges by providing guidance to coworkers ...

GCI

Network Engineer I (Future Opening)

Anchorage, AK · On-site

... of network operations and projects. 20% Supports and manages escalations. 15% Provides remote ... Center)/ NOC. * Participant in troubleshooting bridges by providing guidance to coworkers ...

Alaska-Santos

Operations Technology Lead

Anchorage, AK · On-site

... of managing climate change risk. The project is on track to be ready for first oil in 2026.The ... Working knowledge of OT network architectures, industrial control systems, and cybersecurity ...

Alaska-Santos

Operations Technology Lead

Anchorage, AK · On-site

... of managing climate change risk. The project is on track to be ready for first oil in 2026. The ... network security teams to respond to incidents and vulnerabilities. -Maintain forward-looking ...

Walmart

Optical Center Manager

Anchorage, AK · On-site

$30.50 - $43/hr

... operational and quality assurance reviews developing and implementing action plans to improve ... Center by hiring training mentoring assigning duties providing recognition and promoting a ...

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Network Operations Center Manager information

What is the difference between Network Operations Center Manager vs Network Engineer?

AspectNetwork Operations Center ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like Cisco CCNA, CCNP, or Network+ are commonRequires similar degrees and certifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentLeads NOC teams, manages network monitoring, incident response, and operational proceduresDesigns, implements, and troubleshoots network infrastructure; works on network configuration and optimization
Industry UsageCommonly employed in large organizations, telecoms, and managed service providersFound across various industries including IT, telecommunications, and enterprise networks

The main difference is that the Network Operations Center Manager oversees the entire NOC team and operational processes, focusing on management and coordination. In contrast, the Network Engineer is hands-on, working directly on network design, configuration, and troubleshooting. Both roles require similar certifications and work environments, but their responsibilities differ in scope and focus.

How does a Network Operations Center (NOC) manager typically collaborate with other IT departments to ensure seamless network performance?

A NOC Manager plays a crucial role in coordinating with other IT departments such as security, infrastructure, and application teams to maintain optimal network performance. This often involves regular meetings to discuss upcoming changes, incidents, or upgrades, as well as joint troubleshooting during network outages or performance issues. Effective communication and collaboration are key, as the NOC Manager must ensure that all stakeholders are informed about network health and any potential risks. By fostering strong interdepartmental relationships, the NOC Manager helps create a proactive environment that minimizes downtime and enhances the organization's overall IT resilience.

What does a Network Operations Center (NOC) manager do?

A Network Operations Center (NOC) Manager oversees the team responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure. They ensure network systems run smoothly, manage incident responses, and coordinate repairs or upgrades to minimize downtime. NOC Managers also develop processes, train staff, and communicate with other IT departments to ensure network reliability and security. Their role is crucial for maintaining business continuity and supporting organizational IT needs.

What are the key skills and qualifications needed to thrive as a Network Operations Center manager, and why are they important?

To thrive as a Network Operations Center Manager, you need strong expertise in network infrastructure, incident management, and IT operations, typically supported by a degree in information technology or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CCNA or CompTIA Network+ are highly valuable. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and responding rapidly to network events. These skills ensure efficient network performance, minimize downtime, and maintain organizational productivity.
What are popular job titles related to Network Operations Center Manager jobs in Alaska? For Network Operations Center Manager jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Network Operations Center Manager jobs in Alaska look for? The top searched job categories for Network Operations Center Manager jobs in Alaska are:
What cities in Alaska are hiring for Network Operations Center Manager jobs? Cities in Alaska with the most Network Operations Center Manager job openings:
Network Operations Center Manager jobs near you
Infographic showing various Network Operations Center Manager job openings in Alaska as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Network Operations Center (NOC) Technician - NANA Net - Kotzebue, AK

NANA Regional Corporation

Kotzebue, AK • On-site

Other

Posted 7 days ago

Job description


The NOC Technician is the first line of defense in monitoring network performance, responding to alerts, and addressing customer issues. Operating 24/7, this role ensures the integrity and stability of the ISP's backbone and last-mile fiber services. The NOC Technician also provides help desk support to end users (ISP customers), assisting them with connectivity issues, basic troubleshooting steps, and escalating complex issues to higher-tier support as necessary.
Responsibilities
  • Network Monitoring and Alert Response:
  • Continuously monitor network performance and health using SolarWinds, SNMP traps, Syslog data, and vendor-specific tools from Ciena and Calix.
  • Acknowledge and respond to alarms, alerts, and performance degradation indicators promptly, following standard operating procedures for resolution or escalation.
  • Issue Troubleshooting (Tier 1):
  • Perform basic triage of network-related issues, including connectivity, latency, and authentication problems.
  • Escalate complex or persistent issues to Tier 2 or Tier 3 engineers as required.
  • Customer Help Desk Support:
  • Address inbound calls, chats, or tickets from ISP customers experiencing service issues, guiding them through basic troubleshooting steps.
  • Document all customer interactions and solutions provided, ensuring a positive support experience.
  • Documentation and Reporting:
  • Maintain updated shift logs, ticketing records, and incident reports for all network events and customer interactions.
  • Provide feedback to the engineering team regarding recurring issues or observed patterns to facilitate improvements.
  • Compliance and Security:
  • Adhere to established security policies, including proper use of RADIUS and MFA tools for network access.
  • Ensure sensitive customer and network information is handled in accordance with company guidelines.
  • Must be able and willing to work on call during nights, weekends, and holidays.
  • This position has no supervisory responsibilities.
  • Must be able to perform other duties as assigned.

Qualifications
High school diploma or equivalent required.
Associate's degree or relevant certifications (e.g., CompTIA A+, Network+) preferred.
Minimum 1-2 years of experience in a help desk, NOC, or similar technical support role.
Basic understanding of IP networking, DNS, DHCP, and internet connectivity fundamentals.
Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users.
Willingness to work in a 24/7 environment, including nights, weekends, and holidays as required.
Working Conditions and Physical Requirements
Weather: Indoors - environmentally controlled; requires most or all work to be done inside. While performing the duties of this job, the employee is occasionally exposed to severe weather conditions.
Noise level: The noise level in the work environment is usually moderate.
Description of environment: Office building with standard office environment. The employee is occasionally exposed to moving mechanical parts; high, precarious places; and risk of electrical shock.
Physical requirements: Employee is required to frequently lift and/or move up to 50 lbs and occasionally lift and/or move up to 100 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.
Travel: Yes. Must be willing and able to travel, as required, to job sites which may include the use of small planes and boats.

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