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Network Operations Center Engineer Jobs in Massachusetts

IKO Industries, Inc

Global Network Engineer

Agawam, MA · Hybrid

$100K - $116K/yr

... the Network Operations team. The successful candidate will use advanced technical expertise ... networks, data center systems, and network architecture 3-5 years of experience supporting ...

IKO Industries Ltd.

Global Network Engineer

Agawam, MA · On-site

$100K - $116K/yr

... the Network Operations team. The successful candidate will use advanced technical expertise ... networks, data center systems, and network architecture 3-5 years of experience supporting ...

IKO Industries, Ltd.

Global Network Engineer

Agawam, MA · On-site

$100K - $116K/yr

... the Network Operations team. The successful candidate will use advanced technical expertise ... data center systems, and network architecture • 3-5 years of experience supporting Microsoft ...

Astrion

Senior Network Engineer

Hanscom Air Force Base, MA · On-site

$114K - $157K/yr

MUST have an active Secret security clearance Astrion has an exciting opportunity for a Senior Network Engineer to support the Survivable Airborne Operations Center (SAOC) Division at Hanscom AFB, MA.

Astrion

$165K - $185K/yr

MUST have an active Secret security clearance Astrion has an exciting opportunity for a Senior Network Engineer to support the Survivable Airborne Operations Center (SAOC) Division at Hanscom AFB, MA.

ElevateBio

Infrastructure Operations Engineer

Waltham, MA · On-site

$116K - $152K/yr

... Operations Center (IOC) as the right hand to our Principal Engineer of Cloud Systems & Networks. Our infrastructure - cloud, network, systems, storage, endpoints, and identity - is already ...

ElevateBio

Infrastructure Operations Engineer

Waltham, MA · On-site

$116K - $152K/yr

... Operations Center (IOC) as the right hand to our Principal Engineer of Cloud Systems & Networks. Our infrastructure - cloud, network, systems, storage, endpoints, and identity - is already ...

ElevateBio

Infrastructure Operations Engineer

Waltham, MA

$116K - $152K/yr

... Operations Center (IOC) as the right hand to our Principal Engineer of Cloud Systems & Networks. Our infrastructure - cloud, network, systems, storage, endpoints, and identity - is already ...

JLL

Data Center - Talent Network

Boston, MA

We are looking for skilled engineers and managers to deliver world-class solutions for mission ... Certified Mission Critical Operations (CMCO) * Project Management Professional (PMP) * Certified ...

Levelociti

Cisco Network Engineer (Boston, MA)

Boston, MA · On-site

$110K - $150K/yr

The Network Engineer will be involved in a mix of day-to-day network operations and project-based work, including Cisco routing & switching, Catalyst infrastructure, Layer 2/Layer 3 troubleshooting ...

New

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Ashland, MA · On-site

$23.69/hr

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Milford, MA · On-site

$23.69/hr

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Dover, MA · On-site

$23.69/hr

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong ...

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Showing results 21-40

All JobsNetwork Operations Center Engineer JobsNetwork Operations Center Engineer Jobs in Massachusetts

Network Operations Center Engineer information

See Massachusetts salary details

$55.2K

$130.3K

$176.4K

How much do network operations center engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for network operations center engineer in Massachusetts is $130,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,600.00 and $175,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Operations Center engineer, and why are they important?

To thrive as a Network Operations Center Engineer, you need a solid understanding of networking protocols, troubleshooting, and system monitoring, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network management tools, ticketing systems, and monitoring platforms such as SolarWinds, Nagios, or Splunk is essential. Strong analytical thinking, attention to detail, and effective communication skills help you respond quickly to incidents and work efficiently within a team. These competencies are vital for ensuring network uptime, minimizing disruptions, and maintaining organizational productivity.

What is the difference between Network Operations Center Engineer vs Network Support Specialist?

AspectNetwork Operations Center EngineerNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work Environment24/7 NOC, monitoring and managing network infrastructureHelp desk, troubleshooting user issues, on-site or remote support
Industry UsageTelecom, ISPs, large enterprisesSmall to medium businesses, IT service providers

The Network Operations Center Engineer and Network Support Specialist roles share certifications and work environments focused on network management. However, NOC Engineers typically handle ongoing network monitoring, incident response, and infrastructure management in large organizations, while Network Support Specialists focus on troubleshooting and resolving user or client network issues, often in smaller settings.

What are some common challenges faced by a Network Operations Center engineer, and how are they typically addressed?

Network Operations Center (NOC) Engineers often encounter challenges such as managing high volumes of alerts, troubleshooting complex network issues under time pressure, and coordinating with multiple teams to resolve incidents. These challenges are typically addressed by following standardized incident response protocols, utilizing advanced monitoring tools, and participating in regular training to stay updated with the latest technologies. Additionally, strong communication skills and effective collaboration with other IT departments are crucial for resolving issues efficiently and minimizing downtime.

What does a Network Operations Center engineer do?

A Network Operations Center (NOC) Engineer is responsible for monitoring, maintaining, and troubleshooting network systems to ensure optimal performance and uptime. They handle network issues, respond to outages or alerts, and often work with other IT teams to resolve complex problems. NOC Engineers also perform routine maintenance, apply updates, and document incidents to help prevent future issues. Their role is critical in supporting business continuity and minimizing network downtime.

What are popular job titles related to Network Operations Center Engineer jobs in Massachusetts?

For Network Operations Center Engineer jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Network Operations Center Engineer jobs in Massachusetts look for?

The top searched job categories for Network Operations Center Engineer jobs in Massachusetts are:

What are popular job titles related to Network Operations Center Engineer jobs in MA?

For Network Operations Center Engineer jobs in MA, the most frequently searched job titles are:

Network Operations Center Engineer jobs near you
Infographic showing various Network Operations Center Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $130,274 per year, or $62.6 per hour.

Network Engineer, Operations & Support

Meta

Boston, MA

$162K/yr

Full-time

Re-posted 3 days ago

Meta rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

136th of 244 rated software companies

Job description

Meta is looking for a forward-thinking engineering leader with technical skills in systems, tooling/automation, and network operations to join the Edge and Network Services (ENS) Operations organization. In this role, you will lead initiatives to improve efficiency, reliability, and risk management via process, systems, and data in one of the largest scale networks in the world. The person in this role will work within a fast-moving operations organization and enjoy digging into complex operational and reliability challenges in order to implement processes and technical system solutions at a global scale.Own and shape the operations of Meta’s next-generation edge and CDN infrastructure. This role has direct influence over how we design, deploy, and operate the environments that connect our global infrastructure. Scope and outcomes: Move responsibility/duty statements to the RESPONSIBILITIES section—work that is immediately felt by partner teams. Blend of strategic and hands-on technical leadership: You will drive long-term process and tooling direction while also being close enough to the ground to unblock restoration issues, optimize workflows, and ensure operational performance expectations. Cross Functional teams reach across Product Engineering, Security, Compliance, and Investment teams: This role interfaces with a broad cross-functional group of stakeholders, providing the opportunity to influence standards, champion automation, and extend best practices across the subsea ecosystem. Opportunity to build and scale a team. You’ll develop talent, define operational guardrails, and shape a team centered around ownership, precision, and continuous improvement.
Network Engineer, Operations & Support Responsibilities:
  • Be a key Subject Matter Expert in operations management with a focus on reliability and business process engineering, networking, and AI tooling/automation
  • Formulate the right metrics and definitions of success to report and drive quality, efficiency, cost, and timeliness, and evolve these over time to match changes to the infrastructure and business requirements
  • manage related programs, project budget plans, and budgets
  • Develop operations process improvement plans and transform with partner teams the improvements to scalable and automated AI-powered workflows by writing and reviewing the code to improve operational efficiency
  • Perform deep dives on complex operations and technical issues across programs & networks (e.g., business process defects, opportunities for AI-automated tooling, operations compliance nonconformance, troubleshooting and resolving time-sensitive network issues
  • Support detailed planning with management, and the reporting of all regulated controls throughout the relevant project lifecycles
  • Participate in team oncall rotation and improve issue/event escalation and emergency/incident response, including detailed after-action reviews to prevent future recurrences
  • Build cross-functional relationships and deliver results with partner teams (internally and externally) associated with all coordination, colocation operations, and compliance issues, including with vendors, contractors, and stakeholders/partners
  • Support real-world operations and production challenges that affect network capacity and reliability, and take the lessons to improve current and future generation coordination products and business processes
  • Up to 15 percent travel (domestic and international)

Minimum Qualifications:
  • Lean Six Sigma or related certification (green belt or higher)
  • Experience working within a global team and collaborating with cross-functional teams in a fast-paced and dynamic environment with limited supervision
  • Experience in implementing, maintaining the monitoring, alerting, and repairing systems for production networks in a DevOps environment
  • Strong organization/multitasking skills and ability to adapt to quickly-changing priorities with excellent communication skills (verbal and written)
  • 7+ years of experience with network operations and/or operations leadership while supporting large-scale operations in heterogeneous network environments
  • Project Management Professional (PMP) or related certification
  • Experience with networking protocols and concepts, including BGP/OSPF, TCP/IP, and IPv6
  • Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience

Preferred Qualifications:
  • Familiarity and experience with the creation and management of Standard Operating Procedures (SOPs), Methods of Procedure (MOPs), and policies, alongside comprehensive technical and operations guidance and knowledge management practices
  • Some coding experience in Python, or a willingness to learn
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • M.S. in Computer Science/Information Technology, Computer Engineering, Operations leadership, or a related discipline, or an equivalent mix of business process and technical experience
  • Familiarity with physical infrastructure design: rack elevations, cable types, connector types, optic types, patch panels, power/cooling, and facility infrastructure
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Understanding of AI methods and tools, as well as training workloads and the demands they exert on the network
  • Knowledge of data-driven analysis and analytics applied to a full project lifecycle
  • Experience in providing technical and operational guidance to internal partners and external vendors/MSPs
  • Working knowledge of project and ticket management tools
  • Certificates and/or demonstrated experience in technical operations management, compliance, and auditing

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$162,000/year to $227,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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