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Network Operations Center Administrator Jobs (NOW HIRING)

... Operations Center (NOC). Responsible for performing and training team members on the following duties: * Execute network operations, including monitoring, troubleshooting, and analysis of customer ...

... Operations Center (NOC). Responsible for performing and training team members on the following duties: * Execute network operations, including monitoring, troubleshooting, and analysis of customer ...

... Operations Center (NOC). Responsible for performing and training team members on the following duties: * Execute network operations, including monitoring, troubleshooting, and analysis of customer ...

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How much do network operations center administrator jobs pay per year?

As of Jun 5, 2026, the average yearly pay for network operations center administrator in the United States is $81,749.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $93,500.00 per year, depending on experience, location, and employer.

What is a Network Operations Center (NOC) Administrator?

A Network Operations Center (NOC) Administrator is an IT professional responsible for monitoring, maintaining, and troubleshooting an organization’s network systems from a centralized location known as the NOC. They ensure network availability, performance, and security by proactively identifying and resolving issues, performing routine maintenance, and responding to incidents. NOC Administrators often work in shifts to provide 24/7 coverage and play a key role in minimizing downtime, supporting network infrastructure, and escalating complex problems to higher-level engineers when necessary.

What are some typical challenges faced by Network Operations Center Administrators, and how are they addressed in a team environment?

Network Operations Center (NOC) Administrators often encounter challenges such as managing high-pressure incidents, maintaining uptime, and responding to network outages or security threats. These challenges are typically addressed through close collaboration with other IT teams, clear escalation procedures, and comprehensive documentation. Team members rely on effective communication and shift handovers to ensure seamless monitoring around the clock, and regular training helps administrators stay updated on the latest tools and protocols. This collaborative environment enables quick resolution of issues and continuous improvement of network reliability.

What is the difference between Network Operations Center Administrator vs Network Engineer?

AspectNetwork Operations Center AdministratorNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNA, CCNP, Cisco certifications
Work EnvironmentMonitoring networks, troubleshooting issues, maintaining NOC systemsDesigning, implementing, and optimizing network infrastructure
Employer & Industry UsageTelecom, IT services, large enterprises with NOCsNetwork design firms, large corporations, service providers

The Network Operations Center Administrator primarily focuses on monitoring and maintaining existing network systems within a NOC environment, ensuring uptime and troubleshooting issues. In contrast, a Network Engineer designs and implements network solutions, often working on infrastructure projects. While both roles require similar certifications and work in related industries, their core responsibilities differ significantly, with the administrator managing ongoing operations and the engineer focusing on network development.

What are the key skills and qualifications needed to thrive as a Network Operations Center Administrator, and why are they important?

To thrive as a Network Operations Center Administrator, you need a strong understanding of network protocols, troubleshooting, and monitoring techniques, often supported by a degree in information technology or relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network management tools such as SolarWinds, Nagios, or Splunk, as well as ticketing systems, is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for resolving issues and coordinating with teams. These skills and qualities are essential to ensure network uptime, rapid incident response, and smooth business operations.
More about Network Operations Center Administrator jobs
What job categories do people searching Network Operations Center Administrator jobs look for? The top searched job categories for Network Operations Center Administrator jobs are:
Infographic showing various Network Operations Center Administrator job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 88% Full Time, and 10% Part Time. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $81,749 per year, or $39.3 per hour.
Network Operations Center (NOC) Manager

Network Operations Center (NOC) Manager

SB Energy

Burlington, TX

$140K - $165K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Basic Function

The Network Operations Center (NOC) Manager is responsible for the day-to-day leadership of a 24x7 operational environment supporting SB Energy's mission-critical infrastructure campuses, including the Freebird and Cosmos programs. The role supports enterprise networking, carrier connectivity, OT-integrated systems, BMS/EPMS platforms, physical security systems, and centralized operational monitoring environments.

This position works closely with Site Operations, Security Operations (SOC), Facilities Operations (FOC), engineering teams, commissioning teams, and vendors to support operational readiness, incident response, escalation management, and transition of infrastructure from construction into steady-state operations.

The ideal candidate has experience leading operational teams within data centers, telecom, utility, industrial, or other mission-critical environments where uptime, operational discipline, and cross-functional coordination are essential.

Key Responsibilities

  • Manage day-to-day operations of a 24x7 Network Operations Center supporting mission-critical infrastructure
  • Lead shift operations, escalation management, incident coordination, and operational communications
  • Develop and maintain SOPs, MOPs, escalation procedures, and operational workflows
  • Support operational turnover and onboarding activities for new campuses and infrastructure systems
  • Coordinate monitoring and operational visibility across networking, WAN/carrier infrastructure, wireless, BMS/EPMS, OT-connected systems, and physical security platforms
  • Support KPI reporting, operational metrics, alarm management, and executive reporting activities
  • Coordinate operational activities with engineering, facilities, cybersecurity, vendors, and construction teams
  • Support staffing plans, shift schedules, operational readiness exercises, and team development initiatives
  • Coordinate vendor escalation and carrier management activities during operational events
  • Maintain operational documentation standards and support continuous improvement initiatives
  • Support operation and management of centralized monitoring platforms and operational workflows
  • Coordinate response activities during operational incidents, outages, maintenance events, and infrastructure alarms
  • Ensure operational events are properly documented, escalated, communicated, and closed out
  • Support onboarding and integration of new infrastructure systems into operational monitoring environments
  • Work closely with Site Operations and Engineering teams to support maintenance activities and operational continuity
  • Assist with development of operational standards, reporting structures, and escalation matrices
  • Participate in operational readiness planning for future sites and campus expansions
  • Support operational coordination between NOC, SOC, and FOC teams
  • Ensure operational procedures are followed in accordance with approved standards and operational work rules
  • Promote a professional, customer-focused operational culture across all shifts

Qualifications

Required

  • Bachelor's degree in information technology, engineering, or related field, or equivalent work experience preferred
  • 7+ years of experience in NOC, telecom, data center, utility, industrial, or mission-critical operations environments
  • 3+ years leading teams in a 24x7 operational environment preferred
  • Experience supporting operational escalation management and incident response workflows
  • Strong understanding of networking fundamentals, infrastructure monitoring, and operational support systems
  • Experience supporting operational turnover from construction or commissioning into production operations preferred
  • Strong communication, organizational, and leadership skills
  • Proficiency in Microsoft Office, ticketing systems, monitoring platforms, and operational reporting tools

Preferred

  • Experience supporting hyperscale or large-scale data center environments
  • Experience with Cisco, Palo Alto, SolarWinds, or enterprise monitoring platforms
  • Exposure to BMS, EPMS, SCADA, or OT-integrated environments
  • Familiarity with carrier operations, WAN infrastructure, or DWDM transport environments
  • Industry certifications such as CCNA, ITIL, Network+, or Security+

Location: On-site near Temple/Burlington, TX.

Base Pay - $140,000 - $165,000

The pay range mentioned above is a guideline. We tailor each offer based on your unique skills, experience, location, and market benchmarks-while ensuring internal parity across our teams. In addition to competitive base pay, total compensation may include a discretionary annual bonus and a market leading comprehensive health and wellness benefits package. Final details will be discussed during the later stages of the hiring process.

Our Health & Wellness Benefits

At SB Energy, we invest in our people and their families with benefits designed for flexibility, support, and peace of mind. Full-time employees enjoy:

  • 100% Company-Paid Medical, Dental & Vision (for employees and dependents)
  • 401(k) with Company Match
  • Generous Paid Time Off + 11 Paid Holidays
  • 12 Weeks Paid Parental Leave
  • Life, AD&D & Long-Term Disability Coverage
  • Flexible Spending Accounts (FSA) for Medical, Dependent Care, Transit & Parking (with company contributions)
  • Mental, Physical & Social Wellness Support (with company contributions)
  • Flexible Work Arrangements & Hybrid Office Setup Benefits
  • Monthly Reimbursement for Phone, Internet & Data
  • Optional Legal & Pet Insurance Plans
  • Device Purchase Support

At SB Energy, the success of our projects is driven by a desire to see our projects benefit as many people as possible. We work to serve local communities through volunteering, fundraising, and much more. For example, we're proud to support access and opportunity in engineering and clean energy through impactful mentorship programs and workforce training. When you join SB Energy, you can become a part of these efforts, collaborating with team members who share a vision of building a better future now! 

SB Energy is built on a foundation of collaboration and inclusion. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

To learn more about us, visit www.sbenergy.com.

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