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Network Noc Jobs (NOW HIRING)

FirstLight

Senior NOC Technician

Manchester, NH · On-site

There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible ...

Acuative Corporation

NOC Supervisor

Strongsville, OH · On-site

The NOC Supervisor is the essential, shift-level manager responsible for the stable, efficient, and ... Ensure the team is diligently monitoring all network and system health dashboards, performance ...

ASM Research

NOC Network Administrator

The NOC Network Administrator, Junior supports day-to-day operation of systems and core services within a network operations center to help ensure reliable, highly available network and server ...

Acuative Corporation

NOC Supervisor

Strongsville, OH · On-site

The NOC Supervisor is the essential, shift-level manager responsible for the stable, efficient, and ... Ensure the team is diligently monitoring all network and system health dashboards, performance ...

JFL Consulting LLC

NOC Lead

Springfield, VA · On-site

$170K - $220K/yr

NOC Lead Place of Performance: Springfield, VA Experience Level: Senior-Level (10+ years) About JFL ... Provide Tier 4 escalation and resolution for the most complex network faults and outages * Direct ...

AditiStaffing

NOC Technician

Southlake, TX · On-site

The Associate Technician NOC is responsible for monitoring Verizon Wireless' switching network environmental alarms from a centralized Network Operations Center (NOC) ensuring high availability and ...

JFL Consulting LLC

NOC Lead

Springfield, VA · On-site

$170K - $220K/yr

NOC Lead Place of Performance: Springfield, VA Experience Level: Senior-Level (10+ years) About JFL ... Provide Tier 4 escalation and resolution for the most complex network faults and outages * Direct ...

FirstLight

NOC Technician

Victor, NY · On-site

There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible ...

New

Ask IT consulting

NOC Engineer

Miami, FL · On-site

BGP OSPF ISIS MPLS Network Management Systems and Network troubleshooting experience Optical ... NOC or Technical Support Team Expert Fault Isolation and Service Restoration Skills Excellent ...

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Network Noc information

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How much do network noc jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for network noc in the United States is $39.45, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $49.76 per hour, depending on experience, location, and employer.

What is a network noc?

A Network NOC, or Network Operations Center, is a centralized location where IT professionals monitor, manage, and maintain client networks. The primary role of a Network NOC is to ensure network availability and performance by identifying and resolving issues like outages, slowdowns, or security threats. NOC technicians use specialized tools to detect problems, provide support, and coordinate responses to incidents. This helps organizations maintain uninterrupted network services and quickly address any technical issues that arise.

What are the key skills and qualifications needed to thrive as a network noc technician?

To thrive as a Network NOC Technician, you need a solid understanding of networking fundamentals, troubleshooting, and network protocols, often supported by a degree in information technology or relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds, Nagios, or PRTG), ticketing systems, and basic scripting is typically required. Strong attention to detail, effective communication, and the ability to remain calm under pressure are standout soft skills. These competencies are vital for ensuring network uptime, quickly resolving incidents, and maintaining reliable operations for clients or organizations.

What are some common challenges faced by network noc professionals, and how can they be managed effectively?

Network NOC professionals often face challenges such as responding to high-priority incidents quickly, managing multiple alerts simultaneously, and troubleshooting complex network issues under time pressure. Effective time management, clear communication protocols, and familiarity with monitoring tools are key to handling these challenges. Many NOCs operate 24/7, so adapting to shift work and collaborating closely with engineering or IT support teams is essential for maintaining network reliability and minimizing downtime.

What is the difference between Network Noc vs Network Technician?

AspectNetwork NocNetwork Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work Environment24/7 monitoring centers, large data centersOn-site or field, client locations, data centers
Job FocusNetwork monitoring, incident response, troubleshooting at a network operations levelInstalling, configuring, and repairing network hardware and connections

Network Noc and Network Technician roles share certifications like CCNA and CompTIA Network+. However, Network Noc professionals primarily monitor and manage networks remotely in a centralized environment, focusing on incident response and network health. In contrast, Network Technicians often work directly on-site, handling hardware setup and repairs. Both roles are essential in the networking industry but differ in daily tasks and work settings.

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What cities are hiring for Network Noc jobs?

Cities with the most Network Noc job openings:

What states have the most Network Noc jobs?

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What are popular job titles related to Network Noc jobs?

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Network Noc jobs near you
Infographic showing various Network Noc job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,062 per year, or $39.5 per hour.

Senior NOC Technician

Manchester, NH • On-site

FirstLight
Telecommunications • 501 - 1,000 employees
Learn more about FirstLightexternal

Full-time

Re-posted 8 days ago

FirstLight Fiber rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

The Senior NOC Technician will provide 2nd level technical support to all managed and unmanaged networks controlled from the FirstLight Core NOC. This position provides technical leadership and guidance for the NOC in proactive alarm management, network analysis, maintenance and health checks as well as being an escalation point for the customer and NOC peers. When the system malfunctions, the Senior NOC Technician troubleshoots the network across multiple vendor platforms, makes repairs or refers to the next level of technical hierarchy (Engineering) to restore services as quick as possible. There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible service availability and performance, and to communication and document the actions of the NOC.

This position is responsible for providing technical guidance and training to the NOC Technician along with the FirstLight customer base. The individual will be responsible for working closely with all Network Operations teams ensuring customer satisfaction and ticket resolution. Perform the roles/responsibilities of the NOC Technician I and Senior NOC Technician positions as required.

The position also includes some queue, workload, and team lead responsibilities. The Senior NOC Technician is expected to be a technical focal point within the team, validating escalations into 2nd & 3rd level Technical Support, and overseeing Core Network Events that impact multiple customers and systems.

The shift for this position is Sunday through Wednesday, 1pm-12am and is eligible for shift differential.  

The role offers both remote and hybrid flexibility, but candidates must be located within Footlight's service area.


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Resolution and diagnosis of network and system faults at a 2nd line support level through proactive alarm management and technically escalated network faults.
  • Management of technically escalated issues that may require hands-on management of 3rd party vendor activities and customer liaison.
  • Monitoring network performance, highlighting any deficiencies through the appropriate channels via network health checks and identification of activities that present risk to the live networks. Action and resolve using the correct processes and procedures.
  • Provide operational assistance to all areas of Network Operations, mentor, and train members of the NOC. 
  • Manage Major Service outages. Lead conference bridge directing activities. Update notifications in a timely manner. Work with OSP, GIS, and field teams as required. Direct NOC team to update customers and internal mail groups. 
  • New Hire Training
  • Job role will involve potential on call duties.


Recommended SKILLS 

  • Associate degree or Technical school is highly recommended with a strong knowledge of computer functionality. 
  • Word, Microsoft Excel, Microsoft Outlook.
  • Excellent written and verbal communication skills are required.
  • Must be detail oriented and highly organized.
  • Strong detail-oriented and organized project management skills.
  • Ability to build and foster collaborative relationships.
  • Capable of working and learning independently with minimal supervision.
  • Strong problem-solving skills, and the ability to make decisions independently. 
  • Good communication skills with ability to converse technical information to all audiences.
  • Cisco certifications
  • Four to Six years Network Operations experience or equivalent
  • Experience working on Core Transport, Data/IP networks completing 1st/2nd level diagnostics across multiple technologies and Vendors preferred.
  • Advanced 2nd line technical competency level that spans all deployed equipment technologies.
  • Willingness and ability to train NOC staff on technical, functional, and procedural items.
  • Experience with Network Edge, Transport and Access technologies such as DSL, GPON, SONET, and ROADM.
  • In depth knowledge of MEF and CE2.0 Ethernet products and standards, including y.1731 statistics collection, y.1564 testing.
  • Advanced knowledge of Ethernet and IP required. Successful candidate will have the skills necessary to troubleshoot layers 1-4 of the OSI Model.
  • In depth knowledge of connection-oriented Ethernet standards including MPLS-TP, G.8032, PBB-TE.
  • In depth knowledge of industry protocols including IP, MPLS, OSPF, ISIS, BGP, VRRP, VLANs, Spanning tree, and 802.1q.
  • Solid optical troubleshooting skills using OTDR, OSA, BERT and optical power meters.
  • Experience with passive and active OADM & ROADM DWDM systems.


REQUIRED SKILLSETS

Expert knowledge of the operations and repair of telecommunications systems to include, but not limited to, the following hardware platforms:

  • CYAN(Ciena) Z33/77.
  • Telco Sys 71xx / EdgeGenie
  • Ciena 6500/One Control
  • Adva
  • Calix / CMS
  • Cisco (CCNA / CCDA Level)
  • Cisco SONET (ONS 15454)

About FirstLight:

FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.

FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.



The shift for this position is Sunday through Wednesday, 1pm-12am and is eligible for shift differential.

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