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Network Help Desk Jobs in California (NOW HIRING)

Tecolote Research

Help Desk Specialist 3

El Segundo, CA · On-site

$60K - $70K/yr

Diagnose and resolve complex hardware, software, and network issues. * Install, configure, and ... Mentor and guide help desk staff Skills Required * 5+ years in a help desk or technical support ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Diagnose and resolve hardware, software, and network issues for clients. * Escalate complex issues ...

Clark Pacific

Help Desk Technician 1

Woodland, CA

$24 - $28/hr

This new Help Desk Technician role would provide onboarding and technology support to current and ... Requires the ability to lift, move and install computer equipment including PCs, servers, network ...

Onsite Computing, Inc

Level 1 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Diagnose and resolve hardware, software, and network issues for clients. * Escalate complex issues ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Diagnose and resolve hardware, software, and network issues for clients. * Escalate complex issues ...

Clark Pacific

Help Desk Technician 1

Woodland, CA

$24 - $28/hr

This new Help Desk Technician role would provide onboarding and technology support to current and ... Requires the ability to lift, move and install computer equipment including PCs, servers, network ...

Clark Pacific

Help Desk Technician 1

Woodland, CA · On-site

$24 - $28/hr

This new Help Desk Technician role would provide onboarding and technology support to current and ... Requires the ability to lift, move and install computer equipment including PCs, servers, network ...

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Diagnose and resolve advanced hardware, software, and network issues for clients. * Escalate ... help desk or technical support role. * Strong knowledge of Windows and Mac operating systems.

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

Configure, maintain, and troubleshoot servers, network devices, and other critical infrastructure ... Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years at ...

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Diagnose and resolve advanced hardware, software, and network issues for clients. * Escalate ... help desk or technical support role. * Strong knowledge of Windows and Mac operating systems.

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

Configure, maintain, and troubleshoot servers, network devices, and other critical infrastructure ... Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years at ...

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Configure, maintain, and troubleshoot servers, network devices, and other critical infrastructure ... Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years at ...

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All JobsNetwork Help Desk JobsNetwork Help Desk Jobs in California

Network Help Desk information

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How much do network help desk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for network help desk in California is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a network help desk professional?

To thrive as a Network Help Desk professional, you need a solid understanding of computer networks, troubleshooting skills, and typically an associate degree or relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and remote desktop applications is often required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills enable prompt, accurate support that ensures network reliability and minimizes downtime for organizations.

What is the difference between Network Help Desk vs Technical Support Specialist?

AspectNetwork Help DeskTechnical Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified
Work EnvironmentHelp desk, IT support centers, corporate networksCustomer service, software/hardware troubleshooting
Employer & IndustryIT departments, managed service providersTech companies, retail, healthcare

Network Help Desk roles focus on troubleshooting network issues, configuring routers, switches, and maintaining network infrastructure. Technical Support Specialists handle a broader range of hardware and software problems, often assisting end-users with software applications and device issues. While both roles require technical certifications and customer service skills, Network Help Desk positions are more network-centric, whereas Technical Support Specialists cover a wider array of technical problems.

What is a network help desk professional?

Network Help Desk professionals are IT support specialists who assist users in troubleshooting and resolving issues related to computer networks. They handle problems such as connectivity issues, network configuration errors, and hardware or software malfunctions. Their responsibilities often include responding to user queries, diagnosing network problems, guiding users through solutions, and escalating complex issues to higher-level technical staff. Network Help Desk professionals play a crucial role in maintaining the smooth operation of an organization's IT infrastructure.

What are some common challenges faced by network help desk professionals, and how can they be managed effectively?

Network Help Desk professionals often encounter challenges such as troubleshooting complex connectivity issues, handling high volumes of support requests, and communicating technical information to non-technical users. Managing these challenges effectively involves prioritizing tickets based on urgency, continuously updating technical skills, and utilizing clear, customer-friendly communication. Additionally, collaborating closely with network engineers and other IT staff can help resolve escalated issues quickly and foster a supportive team environment.
What are popular job titles related to Network Help Desk jobs in California? For Network Help Desk jobs in California, the most frequently searched job titles are:
What job categories do people searching Network Help Desk jobs in California look for? The top searched job categories for Network Help Desk jobs in California are:
What cities in California are hiring for Network Help Desk jobs? Cities in California with the most Network Help Desk job openings:
Network Help Desk jobs near you
Infographic showing various Network Help Desk job openings in California as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 2% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $42,788 per year, or $20.6 per hour.

Help Desk Specialist 3

Tecolote Research

El Segundo, CA • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Overview
We are seeking a mid-level Helpdesk Specialist to join our Corporate IT team in El Segundo, CA. You'll be the go-to resource for troubleshooting complex technical issues, assisting our end-users both onsite and remotely, and keeping our IT operations running smoothly. This role is fast-paced, highly collaborative, and a great opportunity to grow your skills in enterprise IT systems and support. This is an onsite position for our office in El Segundo, CA
Responsibilities
  • Provide exceptional technical support for end-users, remote staff, and IT systems teams.
  • Answer customer inquiries via phone, email, and in-person, ensuring timely and professional communication.
  • Diagnose and resolve complex hardware, software, and network issues.
  • Install, configure, and update software and hardware as needed.
  • Support purchasing, receiving, shipping, and management of equipment inventory.
  • Contribute to IT improvement projects and tactical plan implementation.
  • Document issues, resolutions, and system changes in a service desk platform.
  • Mentor and guide help desk staff

Skills Required
  • 5+ years in a help desk or technical support role, ideally in a mid-sized, geographically dispersed organization.
  • Advanced troubleshooting skills for Windows OS and user/computer account management in Active Directory.
  • Excellent interpersonal skills, with the ability to communicate effectively at all organizational levels.
  • Strong attention to detail with the ability to identify errors, inconsistencies, and opportunities for process improvement.
  • Soft skills that make you successful in support: patience, empathy, active listening, urgency, and organization.
  • U.S. citizenship and ability to obtain/maintain a security clearance.

Additional Skills
  • Experience with Okta Multi-Factor Authentication.
  • Strong familiarity with Exchange and Office 365.
  • Printer installation and configuration.
  • Basic Windows Server administration.
  • Intune application management.
  • Strong exposure to enterprise IT processes, including hardware lifecycle management.
  • Strong attention to detail with the ability to identify errors, inconsistencies, and opportunities for process improvement

Compensation & Benefits
  • Salary: $60,000-$70,000/year DOE.
  • We offer a generous benefits package including:
    • 100% company paid Medical, Dental and Vision
    • 100% company paid Retirement
    • Paid Time Off on top of company recognized Holidays
    • Paid Sick Leave.

This role offers a mix of day-to-day user support and exposure to enterprise IT projects, making it ideal for someone ready to grow into more advanced system administration or IT engineering roles
Education
  • High School Diploma Required

Education
Bachelors degree preferred, preferably in management information systems, math or engineering. Minimum of 5 equivalent years of relevant work experience. Additional degrees or certifications may substitute for years of experience.

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