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Netdocuments Jobs in New York (NOW HIRING)

Ivionics, LLC

Technical Account Manager

Hauppauge, NY · On-site

$80 - $100/hr

Familiarity with document management systems (iManage, NetDocuments, etc.) * Experience improving service delivery processes and margins in an MSP IVIONICS is committed to being an Equal Opportunity ...

Akerman

IP Docketing Manager

Manhattan, NY · On-site

$140K - $165K/yr

Familiarity with document management systems (iManage or NetDocuments), financial systems (Elite 3E or Aderant), and Intapp Open preferred * Proven ability to lead change, train teams, and ...

eSentio

Lead Consultant, DMS

New York, NY · Remote

... NetDocuments and other leading DMS deployments. * Design, document, implement, deploy, and manage implementations. * Evaluate existing Document Management Systems implementations and develop ...

Akerman

IP Docketing Manager

New York, NY · On-site

$140K - $165K/yr

Familiarity with document management systems (iManage or NetDocuments), financial systems (Elite 3E or Aderant), and Intapp Open preferred * Proven ability to lead change, train teams, and ...

Legora

Technical Delivery Manager

Manhattan, NY · On-site

$90 - $140/hr

Configure and support customer environments including SSO, DMS integrations (iManage, SharePoint, NetDocuments), and API-based connections * Provide dedicated post-rollout technical support for ...

FBT Gibbons LLP

Systems Engineer

Newark, NJ · On-site

Proficiency with legal and business applications, including NetDocuments or similar document management system, CRM, and productivity tools in a law firm or professional services environment.

Ivionics

Technical Account Manager

Hauppauge, NY · On-site

Familiarity with document management systems (iManage, NetDocuments, etc.) * Experience improving service delivery processes and margins in an MSP IVIONICS is committed to being an Equal Opportunity ...

Litera

Partner Development Manager

Holmdel, NJ · On-site

$150K - $200K/yr

Experience within legal-tech ecosystems such as iManage, NetDocuments, or similar platforms. We know great candidates don't always check every box. If you're excited about this role, we encourage you ...

Ivionics, LLC

Technical Account Manager

Hauppauge, NY · On-site

Familiarity with document management systems (iManage, NetDocuments, etc.) * Experience improving service delivery processes and margins in an MSP IVIONICS is committed to being an Equal Opportunity ...

FBT Gibbons LLP

Systems Engineer

Newark, NJ · On-site

$103 - $115/hr

Proficiency with legal and business applications, including NetDocuments or similar document management system, CRM, and productivity tools in a law firm or professional services environment.

Litera

Partner Development Manager

Holmdel, NJ · On-site +1

$150K - $200K/yr

Experience within legal-tech ecosystems such as iManage, NetDocuments, or similar platforms. We know great candidates don't always check every box. If you're excited about this role, we encourage you ...

Friedman Williams

Matrimonial Paralegal

Livingston, NJ · On-site

Technology Experienced with Microsoft Office Suite, Adobe Acrobat, NetDocuments, Centerbase, etc. Familiarity with various online e-filing, court systems, and related applications is critical. High ...

Proskauer

Help Desk Analyst

New York, NY · On-site

$65K - $85K/yr

Experience supporting legal industry applications is preferred, including Document Management Systems (iManage WorkSite, NetDocuments) and tools such as Intapp, DTE Axiom, Westlaw Drafting Assistant ...

Milbank LLP

Legal Team Assistant

New York, NY · Hybrid

Code and file case/matter documents and emails within NetDocuments. Comply with client-specific security requirements, work with IT security set and maintain legal team security access. Maintain ...

Epiq

Principal Consultant

New York, NY · On-site +1

$140K/yr

Experience in Legal Technology products such as InTapp (ideal), iManage Work, NetDocuments, Krystal DMS, LogicalDoc or similar. * Experience working with a Legal Services provider or in house within ...

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Netdocuments information

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How much do netdocuments jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for netdocuments in New York is $24.02, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $25.53 per hour, depending on experience, location, and employer.

What is a NetDocuments specialist?

NetDocuments specialists are professionals who manage, implement, and support the NetDocuments cloud-based document and email management platform, often used by legal and professional services firms. They help organizations with document organization, secure sharing, workflow automation, and user training. Their responsibilities may include system configuration, troubleshooting, user support, and integrating NetDocuments with other software solutions. These specialists often collaborate with IT teams and end-users to optimize document management processes. Expertise in information security, compliance, and legal technology is typically required for this role.

What are the key skills and qualifications needed to thrive as a NetDocuments specialist?

To thrive as a NetDocuments Specialist, you need a solid understanding of document management systems, information governance, and experience with legal or compliance workflows, often supported by relevant IT or business degrees. Familiarity with NetDocuments software, integration tools, and certifications such as NetDocuments Certified System Administrator are typically required. Strong problem-solving skills, attention to detail, and effective communication enhance your ability to support users and manage change. These skills ensure secure, efficient document management and seamless adoption of the platform within organizations.

What are the typical challenges faced by professionals working with NetDocuments, and how can they be addressed?

Professionals working with NetDocuments often encounter challenges related to system adoption, user training, and integration with other legal software. Navigating the change management process when implementing a new document management system can require patience and effective communication with end users. Additionally, ensuring data security and compliance with legal industry standards is a key responsibility. Addressing these challenges typically involves ongoing training, collaborating closely with IT teams, and staying current with platform updates and best practices to optimize workflow efficiencies.

What is the difference between Netdocuments vs Document Management Specialist?

AspectNetdocumentsDocument Management Specialist
CredentialsTypically requires legal or IT certifications, familiarity with document management systemsOften holds certifications in document control or records management, with experience in DMS
Work EnvironmentLegal firms, corporate legal departments, law firmsLegal, corporate, or government offices managing large volumes of documents
UsageCloud-based document management platform for legal and enterprise useSpecializes in organizing, controlling, and maintaining document workflows

Netdocuments is a cloud-based document management platform primarily used in legal and corporate environments, focusing on secure storage and collaboration. A Document Management Specialist is a professional responsible for organizing and maintaining documents within such systems. While Netdocuments is a software tool, the specialist is a role that may work with Netdocuments or similar platforms to ensure efficient document workflows.

What are popular job titles related to Netdocuments jobs in New York?

For Netdocuments jobs in New York, the most frequently searched job titles are:

What job categories do people searching Netdocuments jobs in New York look for?

The top searched job categories for Netdocuments jobs in New York are:

Netdocuments jobs near you
Infographic showing various Netdocuments job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $49,964 per year, or $24 per hour.

Technical Account Manager

Ivionics, LLC

Hauppauge, NY • On-site

$80 - $100/hr

Other

Re-posted 6 days ago

Job description

Technical Account Manager

Are you a relationship-driven technologist who thrives at the intersection of client advisory and service delivery? We are IVIONICS—an established technology services company with deep roots and long-term clients—seeking a Technical Account Manager to serve as the primary technical advisor and account owner for a portfolio of legal and professional services clients. If you're ready to be the trusted point of contact who keeps clients successful while orchestrating the teams that deliver for them, keep reading.

Role Overview

The Technical Account Manager serves as the trusted advisor for a portfolio of legal and professional services clients. This role owns the client relationship and overall client experience—translating business needs into technology direction, maintaining account health, and ensuring services are delivered consistently, securely, and in alignment with each client’s expectations. Partnering closely with Account Managers and technical teams, the Technical Account Manager keeps the client experience at the forefront of everything we do while supporting operational efficiency and profitability.

Responsibilities Client Relationship & Advisory
  • Serve as the primary technical point of contact and trusted advisor for an assigned portfolio of clients
  • Own overall client experience, satisfaction, and account health across managed services, projects, and legal application support
  • Define and execute the technology roadmap and service vision for each client in the portfolio
  • Lead client-facing IT status, planning, and roadmap meetings on a weekly, monthly, and quarterly cadence
  • Translate client needs into clear requirements, use cases, and solution designs that align with operational best practices
Service Delivery & Escalation
  • Oversee the successful delivery of managed services and projects, ensuring quality, timeliness, and minimal client disruption
  • Act as an escalation point for support issues, ensuring timely resolution and effective client communication
  • Partner with Account Managers to align service delivery with client expectations, SLAs, and long-term success
  • Lead, coach, and develop engineers and application specialists to deliver consistent, client-focused outcomes
Growth & Continuous Improvement
  • Identify opportunities for service expansion, optimization, and innovation within existing client environments
  • Collaborate with Sales on pre-sales activities, solution scoping, proposals, and estimates
  • Evaluate, select, and manage technology vendors, tools, and applications to support reliable, scalable service delivery
  • Drive continuous improvement in service delivery, documentation, and processes to enhance the overall client experience
Qualifications
  • 5+ years of experience in an MSP, IT services, or consulting environment
  • Experience in a client-facing account management, vCIO, or technical advisory capacity
  • Experience supporting legal applications or professional services clients
  • Proven experience leading technical or service delivery teams
  • Strong understanding of managed services models, SLAs, and escalation frameworks
  • Excellent communication and organizational skills
Preferred
  • Experience supporting law firms or regulated professional services environments
  • Familiarity with document management systems (iManage, NetDocuments, etc.)
  • Experience improving service delivery processes and margins in an MSP

IVIONICS is committed to being an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

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