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Nerds To Go Jobs (NOW HIRING)

Apollo.io

Commercial Counsel

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies ... We're a small but mighty team of self-described quirky, funny nerds who take our work seriously but ...

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Nerds To Go information

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$15K

$241.3K

$387K

How much do nerds to go jobs pay per year?

As of Jul 14, 2026, the average yearly pay for nerds to go in the United States is $241,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $200,000.00 and $300,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Nerds To Go IT Technician, and why are they important?

To thrive as a Nerds To Go IT Technician, you need strong technical knowledge in computer hardware, software troubleshooting, and networking, often supported by relevant experience or certifications like CompTIA A+ or Network+. Familiarity with diagnostic tools, remote support software, and various operating systems is typically required. Excellent communication, problem-solving abilities, and customer service skills set top performers apart in this role. These skills are crucial for effectively resolving client issues, building trust, and ensuring customer satisfaction in a fast-paced technical support environment.

What are the typical daily responsibilities for a technician at Nerds To Go, and how do they interact with clients and team members?

As a technician at Nerds To Go, your daily responsibilities typically include diagnosing and repairing computers, troubleshooting network issues, and installing hardware or software for both residential and small business clients. You will often travel to client locations, which requires good communication skills to explain technical solutions in an accessible way. Collaboration with fellow technicians and support staff is common, especially for complex problems or scheduling needs. Maintaining detailed service records and staying current with new technologies are also important parts of the role.

What is a Nerds To Go technician?

A Nerds To Go technician is an IT professional who provides on-site and remote technology support to homes and businesses. They help with computer repairs, troubleshooting, network setup, virus removal, and other tech-related issues. Nerds To Go technicians are trained to assist with a wide range of devices including PCs, Macs, smartphones, and smart home equipment. Their goal is to resolve technology problems efficiently and offer friendly, expert service to customers.

What is the difference between Nerds To Go vs Computer Support Specialist?

AspectNerds To GoComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Similar certifications, often CompTIA A+
Work EnvironmentOn-site and remote tech support for small businesses and homesCorporate, healthcare, or educational settings providing technical support
Industry UsageIT service providers, franchise-based tech supportIT departments, tech service companies

Both Nerds To Go and Computer Support Specialists require similar certifications and work in technical support roles. Nerds To Go typically operates as a franchise providing on-site and remote support for small businesses and homes, while Computer Support Specialists often work within larger organizations or IT firms. The main difference lies in the work setting and scope of services offered.

More about Nerds To Go jobs
What cities are hiring for Nerds To Go jobs? Cities with the most Nerds To Go job openings:
What states have the most Nerds To Go jobs? States with the most job openings for Nerds To Go jobs include:
What job categories do people searching Nerds To Go jobs look for? The top searched job categories for Nerds To Go jobs are:
Nerds To Go jobs near you
Infographic showing various Nerds To Go job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $241,295 per year, or $116 per hour.
Operations & Growth Coordinator

Operations & Growth Coordinator

NerdsToGo

Alexandria, VA • On-site

$65K - $80K/yr

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development

Position Overview
NerdsToGo Alexandria is seeking a highly organized, proactive, and accountable Operations & Growth Coordinator to support leadership, drive execution across the business, and ensure nothing falls through the cracks.
This is not a traditional assistant role. This position is critical to maintaining structure, accountability, and momentum across operations, client delivery, and growth initiatives.
You will work directly with leadership to help operationalize our systems, improve efficiency, and support our growth toward a $3M+ business.
Key Responsibilities
Executive Operations
  • Own and manage executive calendar, scheduling, and priorities
  • Coordinate internal and client meetings
  • Protect time for high-value activities (sales, strategy, partnerships)

Task & Follow-Up Management (Critical)
  • Track all action items from meetings, emails, and internal conversations
  • Assign and follow up with team members, vendors, and clients
  • Ensure deadlines are met and nothing is missed or delayed

Systems & Execution Ownership
  • Own and maintain core business systems including CRM, PSA/ticketing systems, documentation platforms, and compliance tracking tools
  • Ensure all leads, tasks, tickets, and opportunities are actively tracked and progressing
  • Ensure no items stall without visibility or follow-up
  • Identify workflow gaps and implement process improvements
  • Maintain clear visibility into operations, priorities, and next actions

Operations & Office Management
  • Coordinate internal operations, meetings, and priorities
  • Manage office logistics, organization, inventory, and vendor coordination
  • Oversee equipment and supply management
  • Handle client intake and onboarding coordination

Financial & Administrative Support
  • Support invoicing, quote preparation, and proposal documentation
  • Ensure billing accuracy and timely processing
  • Assist with reporting and internal tracking

Project & Service Coordination
  • Coordinate and drive project follow-ups across teams
  • Perform ticket triage to ensure proper categorization, prioritization, and assignment
  • Follow up on stalled tickets and ensure SLA adherence

Growth & Event Coordination
  • Plan and coordinate local events (e.g., workshops, client events, and industry meetups)
  • Assist with booking podcasts, speaking engagements, and partnerships
  • Support lead follow-up and business development coordination

Vendor & Client Coordination
  • Follow up with vendors, partners, and clients to ensure execution and accountability
  • Handle client communications and administrative requests as needed

What Success Looks Like
  • No missed follow-ups, dropped tasks, or stalled opportunities
  • Clear visibility into operations, priorities, and next steps
  • Tickets and projects consistently moving forward
  • Accurate and timely invoicing and administrative processes
  • Organized, audit-ready documentation and compliance tracking
  • Successful execution of events and growth initiatives

Qualifications
  • 2-5+ years in operations, coordination, project management, or executive support roles
  • Strong organizational and time management skills
  • High attention to detail and accountability
  • Excellent written and verbal communication
  • Ability to manage multiple priorities with minimal oversight
  • Comfortable learning and managing multiple business systems and tools

Preferred Experience
  • Experience in IT services, MSP, or cybersecurity environments
  • Familiarity with CRM platforms, ticketing/PSA systems, or documentation tools
  • Event planning or marketing coordination experience

Key Performance Indicators (KPIs)
  • Invoice Accuracy Rate ≥ 98%
  • Invoice Timeliness: 100% on-time billing cycles
  • Quote Turnaround Time: < 24-48 hours
  • Ticket Triage SLA: ≤ 15 minutes during business hours
  • Administrative Task Completion Rate ≥ 95%
  • Inventory Accuracy ≥ 98%
  • Client Intake Initiation: ≤ 24 hours
  • Zero untracked or stalled tasks, tickets, or opportunities

Flexible work from home options available.
Compensation: $65,000.00 - $80,000.00 per year
IT SERVICE PROFESSIONALS
NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional "Nerds" can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.
JOIN OUR TEAM AT NERDSTOGO
At NerdsToGo, our technicians don't just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you've come to the right place.
NOW HIRING!
We're growing fast, so we're looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you're looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.

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