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Nerds To Go Jobs in Virginia (NOW HIRING)

NerdsToGo

Lead Field Service Technician

Alexandria, VA · On-site

$40K - $65K/yr

  • Retirement

  • PTO

JOIN OUR TEAM AT NERDSTOGO At NerdsToGo, our technicians don't just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from ...

NerdsToGo

Business Development Specialist

Alexandria, VA · On-site

$70K - $150K/yr

JOIN OUR TEAM AT NERDSTOGO At NerdsToGo, our technicians don't just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from ...

All JobsNerds To Go JobsNerds To Go Jobs in Virginia

Nerds To Go information

What are the key skills and qualifications needed to thrive as a Nerds To Go IT technician, and why are they important?

To thrive as a Nerds To Go IT Technician, you need strong technical knowledge in computer hardware, software troubleshooting, and networking, often supported by relevant experience or certifications like CompTIA A+ or Network+. Familiarity with diagnostic tools, remote support software, and various operating systems is typically required. Excellent communication, problem-solving abilities, and customer service skills set top performers apart in this role. These skills are crucial for effectively resolving client issues, building trust, and ensuring customer satisfaction in a fast-paced technical support environment.

What are the typical daily responsibilities for a technician at Nerds To Go, and how do they interact with clients and team members?

As a technician at Nerds To Go, your daily responsibilities typically include diagnosing and repairing computers, troubleshooting network issues, and installing hardware or software for both residential and small business clients. You will often travel to client locations, which requires good communication skills to explain technical solutions in an accessible way. Collaboration with fellow technicians and support staff is common, especially for complex problems or scheduling needs. Maintaining detailed service records and staying current with new technologies are also important parts of the role.

What is a Nerds To Go technician?

A Nerds To Go technician is an IT professional who provides on-site and remote technology support to homes and businesses. They help with computer repairs, troubleshooting, network setup, virus removal, and other tech-related issues. Nerds To Go technicians are trained to assist with a wide range of devices including PCs, Macs, smartphones, and smart home equipment. Their goal is to resolve technology problems efficiently and offer friendly, expert service to customers.

What is the difference between Nerds To Go vs Computer Support Specialist?

AspectNerds To GoComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Similar certifications, often CompTIA A+
Work EnvironmentOn-site and remote tech support for small businesses and homesCorporate, healthcare, or educational settings providing technical support
Industry UsageIT service providers, franchise-based tech supportIT departments, tech service companies

Both Nerds To Go and Computer Support Specialists require similar certifications and work in technical support roles. Nerds To Go typically operates as a franchise providing on-site and remote support for small businesses and homes, while Computer Support Specialists often work within larger organizations or IT firms. The main difference lies in the work setting and scope of services offered.

What are popular job titles related to Nerds To Go jobs in Virginia?

For Nerds To Go jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Nerds To Go jobs in Virginia look for?

The top searched job categories for Nerds To Go jobs in Virginia are:

What cities in Virginia are hiring for Nerds To Go jobs?

Cities in Virginia with the most Nerds To Go job openings:

Nerds To Go jobs near you
Infographic showing various Nerds To Go job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Lead Field Service Technician

NerdsToGo

Alexandria, VA • On-site

$40K - $65K/yr

Full-time

Retirement, PTO

Re-posted 26 days ago

NerdsToGo rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

44th of 224 rated it services

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Paid time off

NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!
Job Summary
  • The Lead Field Service Technician ("Certified Nerd") will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform inventories and preventative maintenance, provide software and operating system support on Mac and all versions of Windows. The Nerd must have strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.

Responsibilities
  • Onsite computer solutions for Windows-based PCs and Apple computers
  • PC Hardware and software fault isolation and repair
  • Virus protection and Spyware/Adware removal
  • Data recovery and loss prevention
  • Computer security enhancement
  • System repair and upgrades
  • Support creation of home and small business solutions to solve customer short and long term needs
  • Software upgrade and installation
  • Experience in working with non-technical customers and setting them at ease
  • Network installation and maintenance (wired, wireless, LAN, WAN) - Primarily focused on in-home solutions

Qualifications
  • 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking
  • Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
  • Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
  • Proficiency with peer-to-peer and client/server network configurations and troubleshooting

Benefits/Perks
  • Great culture
  • Opportunity to impact Managed Service Provider clientele
  • Access to fully branded Nerd Van
  • Opportunity to be a part of a growing brand!

Compensation: $40,000.00 - $65,000.00 per year
Bonus Competition Available Based on Performance
#TalkNerdyToMe
Compensation: $40,000.00 - $65,000.00 per year
IT SERVICE PROFESSIONALS
NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional "Nerds" can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between.
JOIN OUR TEAM AT NERDSTOGO
At NerdsToGo, our technicians don't just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you've come to the right place.
NOW HIRING!
We're growing fast, so we're looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you're looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.

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