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Neighbor Jobs (NOW HIRING)

Customer Support Specialist

Lehi, UT · On-site

$17 - $22.75/hr

At Neighbor, our vision is to bring communities together by solving our neighbors' biggest challenges. We're building the largest hyperlocal marketplace the world has seen. We've raised over $75 ...

At Neighbor, we're building the largest hyperlocal marketplace the world has ever seen. We've raised over $75 million from top-tier investors such as Andreessen Horowitz and the CEOs of DoorDash ...

Customer Support Specialist

Lehi, UT · On-site

$17 - $22.75/hr

At Neighbor, our vision is to bring communities together by solving our neighbors' biggest challenges. We're building the largest hyperlocal marketplace the world has seen. We've raised over $75 ...

Data Engineer

Lehi, UT

$107K - $129K/yr

At Neighbor, we're building the largest hyperlocal marketplace the world has ever seen. We've raised over $75 million from top-tier investors such as Andreessen Horowitz and the CEOs of DoorDash ...

At Neighbor, we're building the largest hyperlocal storage and parking marketplace in the world. We've raised over $75 million from top-tier investors including Andreessen Horowitz and the CEOs of ...

At Neighbor, we're building the largest hyperlocal storage and parking marketplace in the world. We've raised over $75 million from top-tier investors including Andreessen Horowitz and the CEOs of ...

Data Engineer

Lehi, UT

$107K - $129K/yr

At Neighbor, we're building the largest hyperlocal marketplace the world has ever seen. We've raised over $75 million from top-tier investors such as Andreessen Horowitz and the CEOs of DoorDash ...

Data Engineer

Lehi, UT · On-site

$107K - $129K/yr

At Neighbor, we're building the largest hyperlocal marketplace the world has ever seen. We've raised over $75 million from top-tier investors such as Andreessen Horowitz and the CEOs of DoorDash ...

Neighbor Care Program Manager

Visalia, CA · On-site

$33 - $38.50/hr

The Neighbor Care Program Manager will directly supervise Care Support Specialists and ensure services are delivered with consistency, compassion, accuracy, and alignment with Medi-Cal and Managed ...

Internship, Neighbor Services

Tampa, FL

$14.25 - $19/hr

SUMMARY Feeding Tampa Bay's Neighbor Services program helps with more than just food. We know that surrounding hunger are often challenges with meeting other basic needs; like finding adequate ...

Internship, Neighbor Services

Tampa, FL · On-site

$14.25 - $19/hr

SUMMARY Feeding Tampa Bay's Neighbor Services program helps with more than just food. We know that surrounding hunger are often challenges with meeting other basic needs; like finding adequate ...

Internship, Neighbor Services

Tampa, FL · On-site

$14.25 - $19/hr

SUMMARY Feeding Tampa Bay's Neighbor Services program helps with more than just food. We know that surrounding hunger are often challenges with meeting other basic needs; like finding adequate ...

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Neighbor information

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$13

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How much do neighbor jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for neighbor in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are 'Neighbors' in the context of job platforms or community apps?

In the context of job platforms or community apps, 'Neighbors' typically refers to local individuals who offer to help others in their community with various tasks or services, such as pet sitting, lawn care, or running errands. These individuals are not formal employees but rather trusted community members who can be hired for one-time or recurring tasks. Platforms like Nextdoor and TaskRabbit facilitate these connections, making it easy for neighbors to find help or offer their skills to others living nearby.

What is a Neighbor job?

A Neighbor job typically involves providing support, assistance, or community engagement to those living nearby. This could include helping with errands, house sitting, pet care, or offering a sense of companionship. The role varies based on the needs of the community and the agreement between neighbors. It fosters a sense of connection and support within a local area.

What are the typical responsibilities and expectations for a Neighbor role in a community-based service platform?

As a Neighbor in a community-based service platform, you are typically responsible for providing support, assistance, or resources to fellow community members, such as offering help with errands, sharing local information, or assisting with small tasks. The role often involves clear communication, reliability, and a willingness to engage positively with others in your area. You may collaborate with platform coordinators or other Neighbors to organize events, solve community issues, or promote a safe, friendly environment. This position can offer personal fulfillment and opportunities to build local connections, though it may also require balancing your own time commitments and respecting neighbors’ privacy.

What is the difference between Neighbor vs Courier?

AspectNeighborCourier
Required CredentialsNone or minimal; background checks may be requiredDriver's license; sometimes special certifications for certain deliveries
Work EnvironmentResidential or commercial properties; flexible hoursOn the road; delivery routes; often scheduled shifts
Employer & Industry UsageGig economy, peer-to-peer platforms, local servicesLogistics, shipping, e-commerce companies
Common Search & Comparison IntentLooking for local delivery or task servicesSeeking employment or services related to package delivery

Both Neighbor and Courier roles involve delivery and logistics, but Neighbor typically refers to local, peer-to-peer tasks often facilitated by gig platforms, with minimal credentials required. Couriers usually work for companies, require driving credentials, and operate on scheduled routes. Understanding these differences helps job seekers and users find the right role or service for their needs.

What are the key skills and qualifications needed to thrive as a Neighbor, and why are they important?

This is not a recognized professional occupation, so there are no formal core skills or qualifications required for the role of Neighbor. There are also no specific technical tools, certifications, or systems typically used. While being friendly, respectful, and communicative are valued traits in a neighborly context, these are not considered professional soft skills for employment. Such qualities contribute to positive community relations but do not align with real-world employment criteria.
More about Neighbor jobs
What cities are hiring for Neighbor jobs? Cities with the most Neighbor job openings:
What states have the most Neighbor jobs? States with the most job openings for Neighbor jobs include:
Infographic showing various Neighbor job openings in the United States as of July 2026, with employment types broken down into 76% Full Time, 23% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.
Customer Support Specialist

Customer Support Specialist

Neighbor

Lehi, UT • On-site

$17 - $22.75/hr

Full-time

Posted 17 days ago


Job description

At Neighbor, our vision is to bring communities together by solving our neighbors' biggest challenges. We're building the largest hyperlocal marketplace the world has seen. We've raised over $75 million from top-tier investors such as Andreessen Horowitz and the creators of DoorDash, Airbnb, and Uber. Our marketplace is already flourishing in all 50 states and we're just getting started!
We are looking for phenomenal individuals to help solve our Neighbors' biggest challenges. As a Customer Success Specialist, you will engage directly with our renters, hosts, and internal team members in the pursuit of creating an exceptional customer experience. As a primary point of contact, you will field inbound calls, emails, and chats, as well as proactively communicate with our customers to ensure success. Ideal candidates will be confident and comfortable with verbal and written communication.
Primary Responsibilities
  • Resolve inbound customer care issues via email and phone including resolving payment issues, handling advanced customer situations such as eviction, and answering general questions
  • Assist renters in finding suitable spaces from existing inventory
  • Coordinate with hosts to resolve pending, canceled, and declined renter reservations
  • Optimize storage supply to maintain an accurate and high-quality inventory including personally contacting hosts to complete their draft listings, scheduling photo appointments, improving their listing description, and updating their personal profile
  • Understand and communicate platform functionality and processes to customers
  • Help shape the culture of Neighbor and the Customer Success organization
  • Contribute to the ongoing success of the team by sharing knowledge and collaborating with other team members

Process Management, Content Development & Customer Experience:
  • Assist in developing customer care systems and processes, as needed
  • Improve existing self-help resources by writing online support articles and through creating new customer success materials
  • Assist in mapping and coordinating the customer journey via emails, text messages, phone calls, push notifications, and more
  • Engage with internal partners to optimize the platform for the customer experience

Qualifications
  • Enthusiasm and passion for assisting other people and contributing to the success of a hyper-growth company
  • Ability to work without significant oversight in a fast-changing environment
  • Self-starter, detail-oriented, and analytical
  • Personable, professional, and able to talk to customers in a concise, Neighborly manner
  • Possess a professional and helpful attitude with excellent English communication skills (verbal and written)

Neighbor is the largest and most comprehensive marketplace for self storage and parking, with listings in almost every U.S. city. From storage facilities to neighborhood garages, driveways, and RV spots, Neighbor brings every option together in one simple search. Come help us disrupt the $500 billion storage and parking industry! This is a unique opportunity to join a fast-growing, VC-backed tech startup. You will be part of a an extremely talented, hardworking and passionate team committed to changing the world one neighbor at a time.
Neighbor is an equal opportunity employer and is committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, connect with us via email at [email protected]. Check out our careers page to get to know us better as you think about your next step at Neighbor!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.