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Navigator Jobs in Hawaii (NOW HIRING)

HMSA

Health Plan Navigator I - Kapolei

Kapolei, HI · On-site

$20.50 - $27/hr

* Assist customers in a timely and accurate manner in phone interactions. Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to ...

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HMSA

Health Plan Navigator I - Keaau

Keaau, HI · On-site

$19.25 - $25.50/hr

* Assist customers in a timely and accurate manner in phone interactions. Maintain quantity, timeliness, accuracy, and quality performance within established standards that support HMSA's ability to ...

Cencora

Specialty Pharmacist Navigator

Honolulu, HI · On-site

$147K/yr

Job Details The Speciality Pharmacist Navigator position seeks relationships with physicians and physician practices who use specialty pharmaceuticals for the purpose of prescribing the medications ...

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All JobsNavigator JobsNavigator Jobs in Hawaii

Navigator information

See Hawaii salary details

$14

$23

$35

How much do navigator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for navigator in Hawaii is $23.81, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $25.96 per hour, depending on experience, location, and employer.

What is a navigator?

Navigators are professionals who guide individuals or organizations through complex processes, systems, or environments. Their roles can vary widely depending on the industry; for example, in healthcare, a navigator helps patients understand their treatment options and coordinate care, while in maritime or aviation fields, a navigator directs the course of a vessel or aircraft. Navigators must possess excellent problem-solving skills, attention to detail, and strong communication abilities. Their primary goal is to ensure safe, efficient, and successful outcomes for those they assist.

What are the key skills and qualifications needed to thrive as a navigator, and why are they important?

To thrive as a Navigator, you need a strong background in navigation principles, geography, and mathematics, often supported by relevant certifications or maritime/aviation training. Familiarity with GPS, radar systems, electronic chart display and information systems (ECDIS), and traditional navigation tools is required. Excellent attention to detail, problem-solving abilities, and clear communication are essential soft skills. These skills are crucial for ensuring accurate route planning, maintaining safety, and facilitating effective coordination in dynamic environments.

What are some common challenges navigators face when supporting clients through complex systems?

Navigators often encounter challenges such as helping clients understand intricate procedures, managing large caseloads, and addressing barriers like language or technology gaps. They must stay updated on changing policies while providing personalized support, which can be demanding. Collaboration with other professionals, such as social workers or healthcare providers, is key to ensuring clients receive comprehensive assistance. Effective communication and problem-solving skills are essential for Navigators to successfully guide individuals through these processes.

What is the difference between Navigator vs Guide?

AspectNavigatorGuide
CredentialsTypically no formal certifications requiredOften requires certifications or training in specific fields
Work EnvironmentNavigation in transportation, maritime, or outdoor settingsProviding directions or instructions in various contexts
Industry UsageUsed in transportation, shipping, outdoor activitiesUsed in tourism, education, consulting
Search/Comparison IntentUnderstanding navigation roles and skillsUnderstanding guiding roles and responsibilities

While both Navigators and Guides assist others in reaching destinations or goals, Navigators primarily focus on charting courses and using tools to find paths, often in transportation or maritime contexts. Guides, on the other hand, provide direct instructions and support in various settings like tourism or education. The key difference lies in their roles: Navigators plan routes, whereas Guides lead or instruct along the way.

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Navigator jobs near you
Infographic showing various Navigator job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $49,522 per year, or $23.8 per hour.

Doula Navigator / Community Doula - Bilingual (Honolulu, Hawaii)

Malama Health

Honolulu, HI • On-site

$25 - $30/hr

Full-time

Re-posted 4 days ago

Job description

At Malama, moms are our north star. We meet moms where they are, in real lives not ideal patient scenarios, and we design care that works for those who are historically underserved. Our Care Navigators and doulas show up as co-conspirators, not service providers - delivering presence, confidence, and calm, and treating every mom as a capable, whole person whose instincts matter. We're outcomes-driven in the truest sense: we generate evidence from every interaction, change what isn't working when the data tells us to, and measure success by whether we're transforming lives, not just completing encounters. We step into the gap for moms, for each other, and for the communities we serve - and if that's the kind of work that gets you out of bed, then this role is for you.

We are seeking Community Health Workers or Community-Based Doulas to use our tools and serve our members as their Doula Navigators. This role is pivotal in bridging the gap between our providers and patients, ensuring seamless execution of our policies and care protocols. If you're passionate about improving maternal health outcomes, closing equity gaps, and want to gain invaluable experience in care coordination, startup operations, and patient success, this position is for you.

Role Responsibilities:

  • Deliver Care Management to Meet Patient Needs - Conduct outreach, check-ins, and comprehensive assessments to identify and meet patient needs via phone calls, SMS, video calls, or in-person encounters (based on patient preference); Assist patients with appointment setting, office visits, social services application, among other requests
  • Coordinate Care Services and Referrals to Completion - Advocate for patient needs by coordinating with health plans, service providers, multi-disciplinary care teams to drive services to completion
  • Communicate to Empower Patient Learning - Utilize evidence-based practices like motivational interviewing, trauma-informed care, and harm reduction to engage with and communicate information to patients towards positive habit change
  • Utilize Technology to Document, Track, and Improve Services - Utilize required care management portals for all care coordination and other services provided in a timely manner; meet patient caseload targets and prioritize services according to intensity, need, and required follow-up.

Requirements

  • 1-2 years of experience as a Community Health Worker, Community Doula, Case/Care Manager, Social Worker
  • Must be a certified birth doula prior to employment, or commit to completing Malama-sponsored doula training (training, attend 3 births, complete CPR training, etc) after onboarding and enroll in DHCS Medicaid
  • Reliable and responsive to text and calls! Adaptable and Excited to learn new technology - You are comfortable using Google Workspace (Sheets, Docs, Drive), Notion, Slack, Zoom, and want to learn more
  • A people's person and a team player - one of our care values is Be the Bridge. You are positive and empathetic serving members/clients and open and honest when providing internal feedback for improvement
  • Mission-driven, Impact-oriented - You are passionate about health, technology, and Malama's mission to improve maternal health outcomes and close equity gaps
  • You are fluent in English (written and verbal) and bilingual in Spanish / Vietnamese / Tagalog / Cantonese / Dari / Haitian Creole
  • Located in Hawaii

Benefits

  • $25-$30 per hour starting rate
  • Flexible work hours to suit your needs
  • Opportunity to contribute to a fast-growing healthcare technology startup
  • Training and educational opportunities
  • Applications reviewed on a rolling basis - apply early!
Equal opportunity

Malama is an equal opportunity employer. We strongly encourage applications from recent graduates, early-career advocates, Black, Indigenous, Latina/x, and other women of color, people with lived experience of pregnancy, and community members. You do not need years of experience to apply - passion, community roots, and a commitment to birth equity matter most.

Apply