ZipRecruiter

Log In

1

National Service Officer Jobs (NOW HIRING)

Hope Bank

Service Officer

Los Angeles, CA · On-site

$24 - $30.50/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... national or ethnic origin, disability, marital status, veteran status or any other basis protected ...

Bank of Hope

Service Officer

Waipahu, HI · On-site

$22 - $26/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... national or ethnic origin, disability, marital status, veteran status or any other basis protected ...

Bank of Hope

Service Officer

Los Angeles, CA · On-site

$24 - $30.50/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... national or ethnic origin, disability, marital status, veteran status or any other basis protected ...

Morgan Stanley

Business Service Officer

Red Bank, NJ · On-site

Business Service Officers (BSO) are responsible for shaping the future of service by modernizing ... Participate in national calls to lean about new platform changes, policy and procedure updates ...

Morgan Stanley

Business Service Officer

Cleveland, OH · On-site

... national calls Consistently conduct Support Professional one-on-one meetings for coaching ... Service Officer EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS Education and/or Experience Bachelor ...

Morgan Stanley

Business Service Officer

Boston, MA · On-site

... national calls Consistently conduct Support Professional one-on-one meetings for coaching ... Service Officer EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS Education and/or Experience Bachelor ...

Morgan Stanley

Business Service Officer

Houston, TX · On-site

The Business Service Officers (BSO) are responsible for shaping the future of service by ... Participate in national calls to lean about new platform changes, policy and procedure updates ...

Morgan Stanley

Business Service Officer

Frederick, MD · On-site

... national calls Consistently conduct Support Professional one-on-one meetings for coaching ... Service Officer EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS Education and/or Experience Bachelor ...

Morgan Stanley

Business Service Officer

Seattle, WA · On-site

The PWM Business Service Officers (BSO) are responsible for shaping the future of service by ... Participate in national calls to lean about new platform changes, policy and procedure updates ...

Morgan Stanley

Business Service Officer

San Mateo, CA · On-site

The Business Service Officer (BSO) will report directly to the Market Business Service Officer ... Participate in national calls to lean about new platform changes, policy and procedure updates ...

Morgan Stanley

Business Service Officer

Red Bank, NJ · On-site

Business Service Officers (BSO) are responsible for shaping the future of service by modernizing ... Participate in national calls to lean about new platform changes, policy and procedure updates ...

Morgan Stanley

Business Service Officer

Washington, DC · On-site

... national calls Consistently conduct Support Professional one-on-one meetings for coaching ... Service Officer EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS Education and/or Experience Bachelor ...

Morgan Stanley

Business Service Officer

Lexington, KY · On-site

... national calls Consistently conduct Support Professional one-on-one meetings for coaching ... Service Officer EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS Education and/or Experience Bachelor ...

Morgan Stanley

Business Service Officer

Boise, ID · On-site

Business Service Officers (BSO) are responsible for shaping the future of service by modernizing ... Participate in national calls to lean about new platform changes, policy and procedure updates ...

Hope Bank

Service Officer

Torrance, CA · On-site

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... national or ethnic origin, disability, marital status, veteran status or any other basis protected ...

Morgan Stanley

Business Service Officer

Naples, FL · On-site

... national calls Consistently conduct Support Professional one-on-one meetings for coaching ... Service Officer EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS Education and/or Experience Bachelor ...

Morgan Stanley

Business Service Officer

Nashville, TN · On-site

... national calls Consistently conduct Support Professional one-on-one meetings for coaching ... Service Officer EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS Education and/or Experience Bachelor ...

previous pagenext page

Showing results 21-40

All JobsNational Service Officer Jobs

National Service Officer information

See salary details

$29K

$56.6K

$100.5K

How much do national service officer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for national service officer in the United States is $56,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What is the difference between National Service Officer vs Claims Specialist?

AspectNational Service OfficerClaims Specialist
Required CredentialsTypically requires relevant certifications or licenses in veterans' benefits or insuranceOften requires insurance or claims processing certifications
Work EnvironmentGovernment agencies, veterans' affairs offices, or insurance companiesInsurance firms, third-party claims processing centers
Employer & IndustryGovernment, veterans' services, insurance industryInsurance companies, third-party administrators
Common Search & ComparisonYesYes

While both roles involve handling claims and benefits, a National Service Officer primarily assists veterans with benefits and claims within government or veterans' organizations. In contrast, a Claims Specialist typically works in insurance companies managing various types of insurance claims. Both roles require relevant certifications and are found in related industries, but their focus and employer types differ.

What are the key skills and qualifications needed to thrive as a National Service Officer?

To thrive as a National Service Officer, you need a solid understanding of veterans' benefits laws and procedures, strong case management abilities, and often a background in military service or social work. Familiarity with government databases, claims processing systems, and relevant certifications such as VA accreditation are typically required. Exceptional interpersonal skills, empathy, and attention to detail help in effectively advocating for veterans and navigating complex cases. These skills and qualities are vital to ensure accurate representation and support for veterans seeking benefits and services.

What are some common challenges National Service Officers face when supporting veterans, and how can new hires prepare to address them?

National Service Officers often encounter challenges such as navigating complex benefits systems, managing high caseloads, and providing emotional support to veterans and their families. New hires can prepare by familiarizing themselves with VA policies, developing strong organizational skills, and building empathy to handle sensitive situations. Regular training and collaboration with colleagues also help in staying updated on policy changes and best practices for effective advocacy.
More about National Service Officer jobs

What cities are hiring for National Service Officer jobs?

Cities with the most National Service Officer job openings:

What states have the most National Service Officer jobs?

States with the most job openings for National Service Officer jobs include:

What job categories do people searching National Service Officer jobs look for?

The top searched job categories for National Service Officer jobs are:

National Service Officer jobs near you
Infographic showing various National Service Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,584 per year, or $27.2 per hour.

Service Officer

Hope Bank

Los Angeles, CA • On-site

$24 - $30.50/hr

Full-time

Posted 10 days ago

Job description

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the branch, while delivering exceptional customer service. They work under the direct supervision of the Operations Manager and ensures operational efficiency, compliance, and support in all aspects of branch activities.

Branch Operations Support:

  • Handle daily operational functions accurately and efficiently, including all other routine transactions.
  • Ensure branch compliance with all policies, procedures, and regulatory requirements, including security protocols.
  • Assist with teller duties at least 25% of their time including peak hours or staff shortages, processing transactions such as deposits, withdrawals, transfers, and other routine transactions with efficiency.
  • Adhere to and enforce fraud detection and prevention protocols, reviewing any suspicious account activity and reporting potential risks.
  • Assist with the preparation and coordination of audits, following through on any corrective actions.

Customer Service & Problem Resolution:

  • Deliver an exceptional customer experience by assisting with inquiries, resolving issues, and ensuring a welcoming environment for all clients.
  • Engage proactively with customers to understand their needs, offering personalized banking solutions that enhance the customer relationship.
  • Act as a role model for front-line staff, ensuring that the highest levels of customer service are maintained at all times.
  • Act as an escalation point for more complex customer issues and work with other departments to provide effective solutions.
  • Identify opportunities for cross-selling and upselling bank products and services, contributing to the branch’s overall sales goals.
  • Collaborate with the Branch Manager, Operations Manager and Premier Banking Officer to support customer retention and expansion efforts, helping to grow the branch’s customer base.

Team Support & Leadership:

  • Help mentor tellers and other front-line staff on bank procedures, customer service standards, and operational tasks.
  • Provide guidance to the team on operational issues and ensure consistent application of best practices.
  • Assist with back-office duties as needed, including processing wire transfers, stop payments, and other administrative tasks.

Job Qualifications/Requirements

Education/Credentials

  • Minimum Education Level: High School Diploma

Prior Experience

  • Required: At least 3 years of experience working in branch operations.

Skills

  • English: Written: Advanced Verbal: Fluent
  • Required: Ability to manage multiple tasks, projects and deadlines simultaneously.
  • Required: Excellent verbal and written communication skills.
  • Required: Strong organizational skills with a willingness to adapt to change as needed in a fast paced environment.

Additional Languages: Korean preferred

The salary range for this full-time position is $24.00 - $30.50 hourly + bonus + benefits 

Salary ranges are determined based on qualifications, level, and location

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law. 

Apply