ZipRecruiter

Log In

1

National Grid Meter Service Representative Jobs

National Grid

Customer Service Rep 2

Syracuse, NY · On-site

$22.46/hr

At National Grid, the work you do will touch lives and shape the way we use and consume energy for ... Upon completion of training, identify customer account issues surrounding meter, billing ...

National Grid

Customer Service Rep 2

Syracuse, NY · On-site

$22.46/hr

At National Grid, the work you do will touch lives and shape the way we use and consume energy for ... Upon completion of training, identify customer account issues surrounding meter, billing ...

National Grid USA

Customer Service Rep 2

Syracuse, NY · On-site

$22.46/hr

At National Grid, the work you do will touch lives and shape the way we use and consume energy for ... Upon completion of training, identify customer account issues surrounding meter, billing ...

National Grid

Customer Rep Post 2001

Brentwood, NY · On-site

$16 - $21.75/hr

Authorize field investigations and/or special meter readings, if necessary, to properly answering ... Brentwood National Grid will not be providing visa sponsorship for this position now or in the ...

National Grid

Customer Rep Post 2001

Brentwood, NY · On-site

$16 - $21.75/hr

Authorize field investigations and/or special meter readings, if necessary, to properly answering ... Brentwood National Grid will not be providing visa sponsorship for this position now or in the ...

National Grid

Supervisor, Dispatch

Northborough, MA · On-site

$93K - $109K/yr

National Grid is hiring a Dispatch Supervisor for our MA Gas CMS Dispatch department in ... Meter Services (CMS) workload and Gas Field Operations support. What You'll Do * Manage, plan and ...

National Grid

Supervisor, Dispatch

Northborough, MA

$93K - $109K/yr

National Grid is hiring a Dispatch Supervisor for our MA Gas CMS Dispatch department in ... Meter Services (CMS) workload and Gas Field Operations support. What You'll Do * Manage, plan and ...

next page

Showing results 1-20

All JobsEnergy And Environment JobsUtility JobsElectric Meter Reader JobsNational Grid Meter Service Representative Jobs

National Grid Meter Service Representative information

See salary details

$10

$18

$26

How much do national grid meter service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for national grid meter service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does a National Grid Meter Service Representative do?

A National Grid Meter Service Representative is responsible for installing, inspecting, maintaining, and reading gas or electric meters at customer locations. They respond to service requests, investigate issues like leaks or meter malfunctions, and ensure meters are operating safely and accurately. Additionally, they interact with customers to provide information, answer questions, and address concerns related to their utility service. The role requires strong customer service skills and a good understanding of utility systems and safety procedures.

What are the key skills and qualifications needed to thrive as a National Grid Meter Service Representative?

To thrive as a National Grid Meter Service Representative, you need a solid understanding of utility meter installation, maintenance, and safety protocols, typically supported by a high school diploma or equivalent and on-the-job training. Familiarity with handheld data collection devices, utility management software, and basic electrical tools is often required. Strong customer service skills, attention to detail, and problem-solving abilities help representatives interact effectively with customers and handle unexpected challenges. These competencies ensure accurate meter servicing, customer satisfaction, and compliance with safety standards.

What are the typical challenges faced by a National Grid Meter Service Representative in the field?

National Grid Meter Service Representatives often encounter challenges such as working in varying weather conditions, troubleshooting complex meter issues, and managing tight schedules to meet daily service targets. They may also need to handle customer inquiries or concerns professionally while on site and ensure strict compliance with safety protocols. Adaptability, effective communication, and strong problem-solving skills are essential to overcome these challenges and deliver reliable service.

What are popular job titles related to National Grid Meter Service Representative jobs?

For National Grid Meter Service Representative jobs, the most frequently searched job titles are:

Infographic showing various National Grid Meter Service Representative job openings in the United States as of June 2026, with employment types broken down into 10% Full Time, 20% Temporary, 60% Contract, and 10% Nights. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Temporary Meter Service Representative

West Roxbury, MA • On-site

National Grid
See more jobs at National Gridexternal

$22.09/hr

Temporary

This job post has expired today. Applications are no longer accepted.

National Grid rating

8.6

Company rating: 8.6 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

Job description

About us

Hourly Pay Rate - $22.09

Location - West Roxbury

Job Purpose

This is a temporary position for the collection season.

Key Accountabilities
  • All meter reading activities including but not limited to:
  • Shut off meters as trained and qualified.
  • Field collection activity including but not limited to:
  • Terminating service and/or collecting customer payments.
  • General shop work (e.g. Housekeeping, junking, shipping, deliveries/pickups, etc.)
  • Assist in 2-person assignments as needed.
  • Assist with pipe fitting up to 2 inches.
  • Driving is a significant portion of the workday in various-sized company vehicles.
  • May be required to handle substances considered hazardous under the U.S. Emergency Planning and Community Right to Know Law or the Massachusetts Right to Know Law.
  • Interact with internal departments and company employees to ensure an efficient overall process.
  • Promote a culture of teamwork, collaboration, and efficient resource utilization, both throughout the department and project teams.
  • Will also be expected to respond to emergency call out and work extended and planned hours when company emergencies occur.
  • Other duties as assigned.
  • Must be able to obtain gas pipeline operator qualification for progression in this career.
Qualifications
  • Must have a high school diploma or the equivalent.
  • Must have good mechanical aptitude and ability, high degree of dependability, and capable of exercising good judgment.
  • Must have the ability to perform physically demanding job-related activities.
  • Must be able to work a flexible schedule including shifts, weekends, evenings, and holidays.
  • In a work day, must be able to climb 25-2500 stairs, walk 2 to 6 miles and kneel or bend for 20-60 percent of the day.
  • Must be able to work within confined areas at times and in inclement weather and temperature extremes.
  • Must possess the ability to develop positive customer relations; anticipate, identify, respond to customer needs and facilitate customer loyalty.
  • Able to drive a company car / large van or truck on a daily basis.
  • Must have valid and clean driver's license and be an approved driver of Company vehicles.
  • Must pass Company physical and qualifying tests to enter Department
  • Successfully pass a criminal background check and required job assessment tests.
  • DOT gas pipeline drug testing is a requirement for this position.
  • Must pass the Field Assessment Test.
More Information

Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company's testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union.  Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

What National Grid employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply