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Nasm Customer Service Jobs (NOW HIRING)

FITNESS PROFESSIONAL

Schenectady, NY · On-site

$15.50 - $30/hr

... NASM) Day in the life of a Best Fitness personal trainer * Guide member(s) through in person ... Excellent customer service abilities. • Strong organizational and planning skills. • ...

FITNESS PROFESSIONAL

Albany, NY · On-site

$15 - $30/hr

... NASM) Day in the life of a Best Fitness personal trainer * Guide member(s) through in person ... Excellent customer service abilities. • Strong organizational and planning skills. • ...

... NASM) Day in the life of a Best Fitness personal trainer * Guide member(s) through in person ... Excellent customer service abilities. • Strong organizational and planning skills. • ...

Personal Trainer

Appleton, WI · On-site

$25K - $70K/yr

... customer service * Ability to motivate others to improve their overall fitness and health * Desire ... All trainers are required to have a NASM certification within 6 months of employment NASM Cooper ...

... or NASM preferred. Valid Yoga or Pilates Certification also acceptable Zumba Certified Special Skills: * Experience teaching exercise classes for clients of all levels * Strong customer service ...

FITNESS PROFESSIONAL

Lowell, MA · On-site

$15 - $30/hr

... NASM) Day in the life of a Best Fitness personal trainer * Guide member(s) through in person ... Excellent customer service abilities. • Strong organizational and planning skills. • ...

... or NASM preferred. Valid Yoga or Pilates Certification also acceptable Zumba Certified Special Skills: * Experience teaching exercise classes for clients of all levels * Strong customer service ...

FITNESS PROFESSIONAL

Chelmsford, MA · On-site

$15 - $30/hr

... NASM) Day in the life of a Best Fitness personal trainer * Guide member(s) through in person ... Excellent customer service abilities. • Strong organizational and planning skills. • ...

FITNESS PROFESSIONAL

Nashua, NH · On-site

$15 - $30/hr

... NASM) Day in the life of a Best Fitness personal trainer * Guide member(s) through in person ... Excellent customer service abilities. • Strong organizational and planning skills. • ...

FITNESS PROFESSIONAL

Albany, NY · On-site

$15 - $30/hr

... NASM) Day in the life of a Best Fitness personal trainer * Guide member(s) through in person ... Excellent customer service abilities. • Strong organizational and planning skills. • ...

... NASM) Day in the life of a Best Fitness personal trainer * Guide member(s) through in person ... Excellent customer service abilities. • Strong organizational and planning skills. • ...

FITNESS PROFESSIONAL

Woburn, MA · On-site

$18 - $40/hr

... NASM) Day in the life of a Best Fitness personal trainer * Guide member(s) through in person ... Excellent customer service abilities. • Strong organizational and planning skills. • ...

FITNESS PROFESSIONAL

Danvers, MA · On-site

$15 - $30/hr

... NASM) Day in the life of a Best Fitness personal trainer * Guide member(s) through in person ... Excellent customer service abilities. • Strong organizational and planning skills. • ...

... or NASM preferred. Valid Yoga or Pilates Certification also acceptable Zumba Certified Special Skills: * Experience teaching exercise classes for clients of all levels * Strong customer service ...

Class-ic Instructor

San Lorenzo, CA · On-site

$25 - $40/hr

... NASM preferred. Valid Yoga or Pilates Certification also acceptable Special Skills: * Experience teaching exercise classes for clients of all levels * Strong customer service skills * Good verbal ...

Class-ic Instructor

Alameda, CA · On-site

$25 - $40/hr

... NASM preferred. Valid Yoga or Pilates Certification also acceptable Special Skills: * Experience teaching exercise classes for clients of all levels * Strong customer service skills * Good verbal ...

Showing results 41-60

Nasm Customer Service information

See salary details

$24.5K

$58K

$101K

How much do nasm customer service jobs pay per year?

As of Sep 6, 2026, the average yearly pay for nasm customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a NASM Customer Service?

A NASM Customer Service job involves assisting customers with inquiries related to the National Academy of Sports Medicine (NASM) certifications, courses, and memberships. Representatives handle questions about enrollment, exam scheduling, study materials, and account management. They may also provide technical support and help resolve billing or access issues. Strong communication skills and knowledge of NASM programs are essential for this role.

What are the main responsibilities of a NASM Customer Service representative?

As a NASM Customer Service representative, you will handle inquiries from fitness professionals, students, and potential clients regarding certification courses, exam registration, study materials, and membership benefits. Your responsibilities typically include providing support via phone, email, or chat, assisting with account management, resolving issues related to payments or course access, and accurately documenting all interactions. You may also collaborate closely with the sales, technical support, and exam administration teams to ensure seamless service. This position offers a dynamic work environment where your knowledge of NASM's programs helps clients achieve their career goals in the fitness industry.

What are the key skills and qualifications needed to thrive in the NASM Customer Service position, and why are they important?

Excelling in a NASM Customer Service role requires strong knowledge of NASM (National Academy of Sports Medicine) programs, customer support experience, and effective problem-solving skills. Familiarity with CRM software, member management systems, and NASM certification processes is highly valued. Exceptional communication, patience, and active listening skills help you build rapport with fitness professionals and address their needs efficiently. These abilities are crucial to ensure customer satisfaction, provide accurate guidance, and uphold the reputation of NASM's services.

Can you get a job with NASM Customer Service certification?

A NASM Customer Service certification can enhance your qualifications for customer service roles, but employment typically depends on the employer's requirements, including experience and other skills. Certification alone may not guarantee a job, but it can improve your chances in customer support positions that value industry-specific knowledge. Employers often look for communication skills, problem-solving ability, and relevant experience alongside certifications.

What can I do with a NASM Customer Service certification?

A NASM Customer Service certification can enhance your skills in communication, problem-solving, and client interaction, which are valuable in customer support roles. While NASM is primarily known for fitness certifications, some organizations may recognize the certification for roles that require a focus on health, wellness, or client engagement, but it is not typically a standard qualification for customer service positions. Generally, customer service roles focus on interpersonal skills and may not require specific certifications like NASM unless related to health or fitness industries.
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Infographic showing various Nasm Customer Service job openings in the United States as of August 2026, with employment types broken down into 20% Full Time, and 80% Part Time. Highlights an 100% In-person job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

FITNESS PROFESSIONAL

BEST FITNESS

Schenectady, NY • On-site

$15.50 - $30/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 5 days ago


Job description

We are looking for dynamic fitness minded individuals, with a passion to help others achieve their fitness and nutrition goals. Our ideal candidate(s) will embody the BEST FITNESS culture by delivering the safest, specialized one-one-one training to our members.

Certified? Not Certified?

Certification preferred but not required!

At Best Fitness we provide a comprehensive in-house training program through our apprenticeship, as well as discounted continuing education through the National Academy of Sports Medicine. (NASM)

Day in the life of a Best Fitness personal trainer

  • Guide member(s) through in person training programs.
  • Stay connected with clients by developing digital workouts and wellness goals through Best Fitness app.
  • Deliver energized group fitness classes including our signature BFITT60 group training program.
  • Build positive, lasting relationships with our Best Fitness members.

Comprehensive Benefit Package

  • Employees receive TWO! complimentary gym memberships- one for themselves and one to give away to a friend or family member.
  • Part time availability
  • Personal training certification assistance (Personal Trainers)
  • Continuing education discounts (Personal Trainers)
  • Full time employees- Health, Dental, and Vision plans
  • Short-term, Life, AD&D, and more!

Required Skills & Competencies

• Strong verbal communication and interpersonal skills.

• Excellent customer service abilities.

• Strong organizational and planning skills.

• Proficiency in computer systems and fitness-related software.

• Ability to inspire and motivate clients.

• Professionalism and a positive attitude.

Education & Certifications

• High school diploma required; college degree preferred.

• Must hold a nationally accredited personal training certification (e.g., NSCA-CSCS, NSCACPT, ACE, NASM, ACSM, AFPA, NFPT, or PTA Global).

• Current CPR/AED certification or willingness to obtain within 90 days of hire.

Preferred Experience

• Previous experience in personal training is preferred.

Physical Requirements

• Ability to stand, walk, and sit for extended periods.

• Ability to reach, climb, stoop, kneel, crouch, or crawl as needed.

• Capable of lifting and moving up to 75 pounds.