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Nasm Customer Service Jobs in California (NOW HIRING)

Crunch - Bay Area

Class-ic Instructor

Alameda, CA · On-site

$25 - $40/hr

... NASM preferred. Valid Yoga or Pilates Certification also acceptable Special Skills: * Experience teaching exercise classes for clients of all levels * Strong customer service skills * Good verbal ...

Crunch - Bay Area

Class-ic Instructor

San Jose, CA · On-site

$30 - $40/hr

... NASM preferred. Valid Yoga or Pilates Certification also acceptable Special Skills: * Experience teaching exercise classes for clients of all levels * Strong customer service skills * Good verbal ...

Crunch - Bay Area

Class-ic Instructor

Sunnyvale, CA · On-site

$30 - $40/hr

... NASM preferred. Valid Yoga or Pilates Certification also acceptable Special Skills: * Experience teaching exercise classes for clients of all levels * Strong customer service skills * Good verbal ...

Crunch - Bay Area

Class-ic Instructor

San Lorenzo, CA · On-site

$25 - $40/hr

... NASM preferred. Valid Yoga or Pilates Certification also acceptable Special Skills: * Experience teaching exercise classes for clients of all levels * Strong customer service skills * Good verbal ...

Crunch - Bay Area

Class-ic Instructor

San Jose, CA · On-site

$30 - $40/hr

... NASM preferred. Valid Yoga or Pilates Certification also acceptable Special Skills: * Experience teaching exercise classes for clients of all levels * Strong customer service skills * Good verbal ...

Crunch - Bay Area

Class-ic Instructor

Alameda, CA · On-site

$25 - $45/hr

... NASM preferred. Valid Yoga or Pilates Certification also acceptable Special Skills: * Experience teaching exercise classes for clients of all levels * Strong customer service skills * Good verbal ...

Crunch - Bay Area

Class-ic Instructor

San Jose, CA · On-site

$25 - $45/hr

... NASM preferred. Valid Yoga or Pilates Certification also acceptable Special Skills: * Experience teaching exercise classes for clients of all levels * Strong customer service skills * Good verbal ...

Fitness On Fire

Personal Trainer

Irvine, CA

Aquire new clients Inspire and motivate exisiting clients by providing excellent customer service ... NASM, ACSM, ACE, Cooper Institute for Aerobics Research, C.H.E.K, IFPA, NCSF, NESTA, NFPT, NSCA ...

Fitness On Fire

Personal Trainer

Irvine, CA

Aquire new clients Inspire and motivate exisiting clients by providing excellent customer service ... NASM, ACSM, ACE, Cooper Institute for Aerobics Research, C.H.E.K, IFPA, NCSF, NESTA, NFPT, NSCA ...

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Nasm Customer Service information

What is a NASM Customer Service?

A NASM Customer Service job involves assisting customers with inquiries related to the National Academy of Sports Medicine (NASM) certifications, courses, and memberships. Representatives handle questions about enrollment, exam scheduling, study materials, and account management. They may also provide technical support and help resolve billing or access issues. Strong communication skills and knowledge of NASM programs are essential for this role.

What are the main responsibilities of a NASM Customer Service representative?

As a NASM Customer Service representative, you will handle inquiries from fitness professionals, students, and potential clients regarding certification courses, exam registration, study materials, and membership benefits. Your responsibilities typically include providing support via phone, email, or chat, assisting with account management, resolving issues related to payments or course access, and accurately documenting all interactions. You may also collaborate closely with the sales, technical support, and exam administration teams to ensure seamless service. This position offers a dynamic work environment where your knowledge of NASM's programs helps clients achieve their career goals in the fitness industry.

What are the key skills and qualifications needed to thrive in the NASM Customer Service position, and why are they important?

Excelling in a NASM Customer Service role requires strong knowledge of NASM (National Academy of Sports Medicine) programs, customer support experience, and effective problem-solving skills. Familiarity with CRM software, member management systems, and NASM certification processes is highly valued. Exceptional communication, patience, and active listening skills help you build rapport with fitness professionals and address their needs efficiently. These abilities are crucial to ensure customer satisfaction, provide accurate guidance, and uphold the reputation of NASM's services.

Can you get a job with NASM Customer Service certification?

A NASM Customer Service certification can enhance your qualifications for customer service roles, but employment typically depends on the employer's requirements, including experience and other skills. Certification alone may not guarantee a job, but it can improve your chances in customer support positions that value industry-specific knowledge. Employers often look for communication skills, problem-solving ability, and relevant experience alongside certifications.

What can I do with a NASM Customer Service certification?

A NASM Customer Service certification can enhance your skills in communication, problem-solving, and client interaction, which are valuable in customer support roles. While NASM is primarily known for fitness certifications, some organizations may recognize the certification for roles that require a focus on health, wellness, or client engagement, but it is not typically a standard qualification for customer service positions. Generally, customer service roles focus on interpersonal skills and may not require specific certifications like NASM unless related to health or fitness industries.

What are popular job titles related to Nasm Customer Service jobs in California?

For Nasm Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Nasm Customer Service jobs in California look for?

The top searched job categories for Nasm Customer Service jobs in California are:

What cities in California are hiring for Nasm Customer Service jobs?

Cities in California with the most Nasm Customer Service job openings:

Nasm Customer Service jobs near you
Infographic showing various Nasm Customer Service job openings in California as of August 2026, with employment types broken down into 32% Full Time, and 68% Part Time. Highlights an 100% In-person job distribution.

Class-ic Instructor

Crunch - Bay Area

Alameda, CA • On-site

$25 - $40/hr

Part-time

Re-posted 19 days ago

Crunch Fitness rating

5.8

Company rating: 5.8 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

44th of 63 rated gym and leisure clubs

Job description

Reports to: Group Fitness Class-ic Coordinator Manager
Franchise Owner/Operator
 
Requirements: Maintain valid CPR Certification
Nationally Accredited Aerobic Certification AFAA, ACE or NASM preferred.
Valid Yoga or Pilates Certification also acceptable
 
Special Skills: 
  • Experience teaching exercise classes for clients of all levels
  • Strong customer service skills
  • Good verbal communication
 
Responsibilities: 
  • Instruct safe and effective exercise classes.
  • Maintain all mandatory education certifications.
  • Follow all instructor sign-in/sign-out procedures.
  • Understand, and follow all policies, procedures, and standards.
  • Demonstrate knowledge of the Crunch brand and model behavior in accordance with Crunch mission statement.
  • Facilitate all member requests or forward to a manager.
  • Maintain professional disposition at all times.
  • Follow all club/facility policies and procedures.
  • Follow all policies and procedures in Employee Handbook.
  • Above description may be subject to change or alteration at any time.
 
Meetings: 
  • Monthly or Weekly Department Meetings
  • Employee Training Meetings

What Crunch Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Crunch Fitness

Sourced by ZipRecruiter

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. With two brands, and a variety of membership options with no long-term commitments, the right Crunch experience is ready for you.

Industry

Fitness and sports centers and amusement, gambling, and recreation

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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