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Nasm Customer Service Jobs (NOW HIRING)

Workout Anytime

Customer Consultant

Englewood, FL · On-site

$14 - $20/hr

Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent) * Plus, additional perks ... Excellent customer service skills * Ability to communicate effectively with both staff and members

Workout Anytime

Customer Consultant

Englewood, FL · On-site

$14 - $20/hr

Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent) * Plus, additional perks ... Excellent customer service skills * Ability to communicate effectively with both staff and members

Ascend Learning

Member Services Rep

Gilbert, AZ · On-site

WHAT YOU'LL DO NASM, a division of Ascend Learning, is hiring a Member Service Representative ... Minimum of 2 years of customer service. * High school graduate or equivalent. * Friendly and ...

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How much do nasm customer service jobs pay per year?

As of Jul 27, 2026, the average yearly pay for nasm customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Nasm Customer Service position, and why are they important?

Excelling in a NASM Customer Service role requires strong knowledge of NASM (National Academy of Sports Medicine) programs, customer support experience, and effective problem-solving skills. Familiarity with CRM software, member management systems, and NASM certification processes is highly valued. Exceptional communication, patience, and active listening skills help you build rapport with fitness professionals and address their needs efficiently. These abilities are crucial to ensure customer satisfaction, provide accurate guidance, and uphold the reputation of NASM's services.

What is a NASM Customer Service job?

A NASM Customer Service job involves assisting customers with inquiries related to the National Academy of Sports Medicine (NASM) certifications, courses, and memberships. Representatives handle questions about enrollment, exam scheduling, study materials, and account management. They may also provide technical support and help resolve billing or access issues. Strong communication skills and knowledge of NASM programs are essential for this role.

What are the main responsibilities of a NASM Customer Service representative?

As a NASM Customer Service representative, you will handle inquiries from fitness professionals, students, and potential clients regarding certification courses, exam registration, study materials, and membership benefits. Your responsibilities typically include providing support via phone, email, or chat, assisting with account management, resolving issues related to payments or course access, and accurately documenting all interactions. You may also collaborate closely with the sales, technical support, and exam administration teams to ensure seamless service. This position offers a dynamic work environment where your knowledge of NASM's programs helps clients achieve their career goals in the fitness industry.

More about Nasm Customer Service jobs
What cities are hiring for Nasm Customer Service jobs? Cities with the most Nasm Customer Service job openings:
What are the most commonly searched types of Nasm Customer Service jobs? The most popular types of Nasm Customer Service jobs are:
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Nasm Customer Service jobs near you
Infographic showing various Nasm Customer Service job openings in the United States as of July 2026, with employment types broken down into 23% Full Time, 74% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Personal Trainer Customer Service

Personal Trainer Customer Service

Anytime Fitness

New Palestine, IN • On-site

Full-time

Posted 16 days ago

Job description

We’re not looking for someone who just “likes fitness.” We’re looking for a coach—someone who can build relationships, deliver results, and grow a loyal client base.
This is a great opportunity for a trainer who wants to take ownership of their income and career, not just clock in and wait for clients to be handed to them.
What You’ll Do:
  • Coach clients through personalized training sessions (1:1 and small group).
  • Build and maintain your own client base (we support you—you still need to hustle).
  • Deliver a high-energy, professional training experience.
  • Help members stay accountable and actually get results.
  • Maintain a clean, organized training environment.
  • Communicate consistently with clients (follow-ups, check-ins, retention).

What We’re Looking For:
  • Certified Personal Trainer (NASM, ACE, ISSA, etc. preferred).
  • Strong people skills—you can talk to anyone and build trust quickly.
  • Self-motivated and goal-driven (this is not a “wait around” job).
  • Sales confidence or willingness to learn (this matters—a lot).
  • Reliable, professional, and accountable.
  • Passion for helping people improve their health and confidence.

What You’ll Get:
  • Opportunity to grow your income based on your effort.
  • Support in building your client base (but not handouts).
  • Flexible schedule.
  • Positive, motivated gym environment.
  • Room to grow within the business.

Who This Is NOT For:
  • Trainers who expect clients to be handed to them.
  • Anyone who struggles with consistency or accountability.
  • People who just want to “work out and hang out”.

How to Apply:
Send a short message telling us:
  • Why you’d be a great fit.
  • Your certification(s) and experience.
  • A quick example of how you’ve helped someone get results.

If you want to build something real—not just pick up shifts—we want to hear from you.