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Nasm Customer Service Jobs (NOW HIRING)

Stretch Zone

Client Service Rep

Mystic, CT · On-site

$17 - $27/hr

Provide outstanding customer service by warmly welcoming members, scheduling appointments, handling ... As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM ...

Stretch Zone

Client Service Rep

Mystic, CT

$17 - $27/hr

Provide outstanding customer service by warmly welcoming members, scheduling appointments, handling ... As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM ...

Workout Anytime

Be Seen First

Customer Consultant

Englewood, FL · On-site

$14 - $20/hr

Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent) * Plus, additional perks ... Excellent customer service skills * Ability to communicate effectively with both staff and members

Workout Anytime

Be Seen First

Customer Consultant

Englewood, FL · On-site

$14 - $20/hr

Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent) * Plus, additional perks ... Excellent customer service skills * Ability to communicate effectively with both staff and members

BEST FITNESS

FITNESS PROFESSIONAL

Nashua, NH

Excellent customer service abilities. Strong organizational and planning skills. Proficiency in ... NASM, ACSM, AFPA, NFPT, or PTA Global). Current CPR/AED certification or willingness to obtain ...

BEST FITNESS

FITNESS PROFESSIONAL

Chelmsford, MA · On-site

... NASM) Day in the life of a Best Fitness personal trainer * Guide member(s) through in person ... Excellent customer service abilities. • Strong organizational and planning skills. • ...

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How much do nasm customer service jobs pay per year?

As of Jun 9, 2026, the average yearly pay for nasm customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Nasm Customer Service position, and why are they important?

Excelling in a NASM Customer Service role requires strong knowledge of NASM (National Academy of Sports Medicine) programs, customer support experience, and effective problem-solving skills. Familiarity with CRM software, member management systems, and NASM certification processes is highly valued. Exceptional communication, patience, and active listening skills help you build rapport with fitness professionals and address their needs efficiently. These abilities are crucial to ensure customer satisfaction, provide accurate guidance, and uphold the reputation of NASM's services.

What is a NASM Customer Service job?

A NASM Customer Service job involves assisting customers with inquiries related to the National Academy of Sports Medicine (NASM) certifications, courses, and memberships. Representatives handle questions about enrollment, exam scheduling, study materials, and account management. They may also provide technical support and help resolve billing or access issues. Strong communication skills and knowledge of NASM programs are essential for this role.

What are the main responsibilities of a NASM Customer Service representative?

As a NASM Customer Service representative, you will handle inquiries from fitness professionals, students, and potential clients regarding certification courses, exam registration, study materials, and membership benefits. Your responsibilities typically include providing support via phone, email, or chat, assisting with account management, resolving issues related to payments or course access, and accurately documenting all interactions. You may also collaborate closely with the sales, technical support, and exam administration teams to ensure seamless service. This position offers a dynamic work environment where your knowledge of NASM's programs helps clients achieve their career goals in the fitness industry.

More about Nasm Customer Service jobs
What cities are hiring for Nasm Customer Service jobs? Cities with the most Nasm Customer Service job openings:
What are the most commonly searched types of Nasm Customer Service jobs? The most popular types of Nasm Customer Service jobs are:
What states have the most Nasm Customer Service jobs? States with the most job openings for Nasm Customer Service jobs include:
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Nasm Customer Service jobs near you
Infographic showing various Nasm Customer Service job openings in the United States as of June 2026, with employment types broken down into 29% Full Time, and 71% Part Time. Highlights an 100% In-person job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Client Service Rep

Client Service Rep

Stretch Zone

Mystic, CT • On-site

$17 - $27/hr

Part-time

Posted 25 days ago

Stretch Zone rating

6.4

Company rating: 6.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Flexible schedule
  • Free uniforms
  • Training & development

Join Stretch Zone as a Client Service Representative and play a key role in helping our members feel better, move better, and live better. No prior experience is required, just enthusiasm, drive, and a genuine desire to help others.
Responsibilities
  • Share the benefits of practitioner-assisted stretching by working with potential clients to match our service offerings with their flexibility and wellness goals.
  • Provide outstanding customer service by warmly welcoming members, scheduling appointments, handling phone inquiries, and resolving questions or concerns
  • Support strong member retention through proactive outreach, follow-ups, and delivering a smooth, positive member experience

Qualification's
  • Client relationship management experience
  • Comfortable with technology and social media
  • Excellent communication skills and a people-first mindset
  • Eagerness to learn and grow in a fast-paced environment

About Stretch ZoneUsing patented equipment and proven protocols, Stretch Zone practitioners help members improve athletic performance, increase range of motion, reduce stiffness, and enhance overall reaction time.
Compensation: $17.00 - $27.00 per hour
Most stretching methodologies try to wait out, overpower, trick, or ignore the stretch reflex. The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone® Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness.
A career with Stretch Zone® means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one's expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.

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