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Nasm Customer Service Jobs (NOW HIRING)

Maverick OTF

Head Coach - Las Colinas

Irving, TX · On-site

... NASM or NSCA) * Must invest 10+ hours per year in continuing education lectures and workshops ... Excellent communication, strong business acumen, and customer service skills.

BEST FITNESS

FITNESS PROFESSIONAL

Nashua, NH · On-site

Excellent customer service abilities. Strong organizational and planning skills. Proficiency in ... NASM, ACSM, AFPA, NFPT, or PTA Global). Current CPR/AED certification or willingness to obtain ...

Elite Fitness

Cycling Class Instructor

Unionville, CT · On-site

$30/hr

... NASM preferred. Spin Certified Special Skills: * Experience teaching exercise classes for clients of all levels * Strong customer service skills * Good verbal communication Responsibilities:

Woodside Communities

Personal Trainer

Aiken, SC · On-site

Assists in the overall retention and satisfaction of members through exceptional customer service ... Either ACSM, NASM or NSCA - CPT or Certified Personal Trainer Preferred Qualifications ? Bachelors ...

Elite Fitness

Bootcamp Class instructor

Seymour, CT · On-site

$30/hr

... NASM preferred. Special Skills: * Experience teaching exercise classes for clients of all levels * Strong customer service skills * Good verbal communication Responsibilities: * Instruct safe and ...

Spenga

Spin Instructor - Group Fitness

Wheat Ridge, CO · On-site

$40 - $45/hr

Strong coaching, communication, and customer service skills. * Ability to motivate and safely lead ... Instructor discounts through SPENGA partner organizations, including NASM, Mad Dogg Athletics, and ...

BEST FITNESS

FITNESS PROFESSIONAL

Chelmsford, MA · On-site

... NASM) Day in the life of a Best Fitness personal trainer * Guide member(s) through in person ... Excellent customer service abilities. • Strong organizational and planning skills. • ...

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Nasm Customer Service information

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How much do nasm customer service jobs pay per year?

As of Sep 6, 2026, the average yearly pay for nasm customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a NASM Customer Service?

A NASM Customer Service job involves assisting customers with inquiries related to the National Academy of Sports Medicine (NASM) certifications, courses, and memberships. Representatives handle questions about enrollment, exam scheduling, study materials, and account management. They may also provide technical support and help resolve billing or access issues. Strong communication skills and knowledge of NASM programs are essential for this role.

What are the main responsibilities of a NASM Customer Service representative?

As a NASM Customer Service representative, you will handle inquiries from fitness professionals, students, and potential clients regarding certification courses, exam registration, study materials, and membership benefits. Your responsibilities typically include providing support via phone, email, or chat, assisting with account management, resolving issues related to payments or course access, and accurately documenting all interactions. You may also collaborate closely with the sales, technical support, and exam administration teams to ensure seamless service. This position offers a dynamic work environment where your knowledge of NASM's programs helps clients achieve their career goals in the fitness industry.

What are the key skills and qualifications needed to thrive in the NASM Customer Service position, and why are they important?

Excelling in a NASM Customer Service role requires strong knowledge of NASM (National Academy of Sports Medicine) programs, customer support experience, and effective problem-solving skills. Familiarity with CRM software, member management systems, and NASM certification processes is highly valued. Exceptional communication, patience, and active listening skills help you build rapport with fitness professionals and address their needs efficiently. These abilities are crucial to ensure customer satisfaction, provide accurate guidance, and uphold the reputation of NASM's services.

Can you get a job with NASM Customer Service certification?

A NASM Customer Service certification can enhance your qualifications for customer service roles, but employment typically depends on the employer's requirements, including experience and other skills. Certification alone may not guarantee a job, but it can improve your chances in customer support positions that value industry-specific knowledge. Employers often look for communication skills, problem-solving ability, and relevant experience alongside certifications.

What can I do with a NASM Customer Service certification?

A NASM Customer Service certification can enhance your skills in communication, problem-solving, and client interaction, which are valuable in customer support roles. While NASM is primarily known for fitness certifications, some organizations may recognize the certification for roles that require a focus on health, wellness, or client engagement, but it is not typically a standard qualification for customer service positions. Generally, customer service roles focus on interpersonal skills and may not require specific certifications like NASM unless related to health or fitness industries.
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Nasm Customer Service jobs near you
Infographic showing various Nasm Customer Service job openings in the United States as of August 2026, with employment types broken down into 20% Full Time, and 80% Part Time. Highlights an 100% In-person job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Fitness Specialist/Personal Trainer

The Regional YMCA Of Western Connecticut

Brookfield, CT • On-site

Part-time

Re-posted 3 days ago

Job description

Open Position: Part Time Fitness Specialist/Personal Trainer
Job Description
The Regional YMCA of Western Connecticut is seeking a Fitness Specialist/Personal Trainer for our Brookfield facility. Responsibilities include, but not limited to the following:
  • Provide outstanding customer service to all members
  • New Member orientations
  • Assist members in creating and reaching fitness goals
  • Floor supervision
  • Support safe and efficient operations by maintaining equipment and promoting adherence to safety protocols.
  • To create a safe and friendly environment for members

Qualifications
• A current nationally recognized personal training certification (ACE, NASM, NSCA preferred)
• Current CPR; First Aid; AED
• Outstanding customer service skills
We are seeking candidates with proficiency in both English and Spanish.
Morning, evening and weekend shifts available.
Job Location
Greenknoll YMCA
Brookfield, CT

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