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Nasm Customer Service Remote Jobs in Virginia (NOW HIRING)

Liveops

Remote Customer Service Representative

Vienna, VA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Reston, VA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsNasm Customer Service JobsNasm Customer Service Remote JobsNasm Customer Service Remote Jobs in Virginia

Nasm Customer Service Remote information

See Virginia salary details

$21.3K

$51.8K

$69.9K

How much do nasm customer service remote jobs pay per year?

As of Aug 17, 2026, the average yearly pay for nasm customer service remote in Virginia is $51,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $51,600.00 per year, depending on experience, location, and employer.

What is the difference between Nasm Customer Service Remote vs Nasm Customer Support Specialist?

AspectNasm Customer Service RemoteNasm Customer Support Specialist
CredentialsTypically requires NASM certification or related customer service trainingOften requires NASM certification and additional customer support experience
Work EnvironmentRemote, home-based settingRemote or office-based, depending on employer
Industry UsageUsed across fitness, health, and wellness sectorsCommon in health, fitness, and wellness companies
Job FocusHandling customer inquiries, scheduling, and supportProviding technical support, troubleshooting, and customer assistance

The Nasm Customer Service Remote role primarily involves handling customer inquiries and support remotely, often requiring NASM certification. The Nasm Customer Support Specialist may have similar credentials but often includes technical troubleshooting and more in-depth support tasks. Both roles are common in health and fitness industries and are typically remote, but the support specialist may have a broader scope of responsibilities.

What are the most common challenges faced by NASM Customer Service Remote representatives, and how can they be managed?

One of the most common challenges for NASM customer service representatives working remotely is maintaining effective communication with both customers and team members, as well as staying updated on policy changes and new products. Managing distractions at home and ensuring a reliable internet connection are also typical concerns. To address these, it's helpful to establish a dedicated workspace, use collaboration tools like Slack or Microsoft Teams, and regularly participate in virtual team meetings. Staying proactive in seeking clarification and support can also enhance productivity and job satisfaction.

What are the key skills and qualifications needed to thrive as a NASM Customer Service Remote representative?

To excel as a NASM Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and a general understanding of fitness industry concepts, usually supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and the NASM product suite is commonly required. Exceptional listening skills, patience, and professionalism help you stand out when assisting clients remotely. These skills and qualities are vital for delivering accurate, efficient support and ensuring customer satisfaction in a virtual environment.

Can you get a job with NASM Customer Service Remote certification?

A NASM Customer Service Remote certification can enhance your qualifications for customer service roles, especially in health and fitness-related industries. However, employment depends on the employer's requirements, including experience, skills, and other qualifications, as the certification alone may not guarantee a job. Many remote customer service positions also require strong communication skills and familiarity with customer management tools.

What is a NASM Customer Service Remote?

A NASM Customer Service Remote job involves providing assistance and support to customers of the National Academy of Sports Medicine (NASM) via phone, email, or online chat, all while working from a location outside of a traditional office setting. Responsibilities typically include answering questions about certifications, course materials, account issues, and helping resolve any customer concerns. Remote employees are expected to maintain a high standard of professionalism and communication, ensuring a positive experience for NASM's clients. This role is ideal for individuals who are organized, tech-savvy, and passionate about helping others in the fitness education field.

What are popular job titles related to Nasm Customer Service Remote jobs in Virginia?

For Nasm Customer Service Remote jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Nasm Customer Service Remote jobs in Virginia look for?

The top searched job categories for Nasm Customer Service Remote jobs in Virginia are:

What cities in Virginia are hiring for Nasm Customer Service Remote jobs?

Cities in Virginia with the most Nasm Customer Service Remote job openings:

Nasm Customer Service Remote jobs near you
Infographic showing various Nasm Customer Service Remote job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,800 per year, or $24.9 per hour.

Remote Customer Service Representative

MCI Military Recruitment

Norfolk, VA • Remote

$14/hr

Full-time

Re-posted 7 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers