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Mystery Jobs (NOW HIRING)

Avolta

Customer Service Rep

Milwaukee, WI · On-site

$14.60/hr

Administers Mystery Shoppers Program for the branch and notifies managers of scores on a daily and period basis Minimum Qualifications, Knowledge, Skills, and Work Environment: * Requires a High ...

44th and Lexington | Pret A Manger

Team Member

Manhattan, NY · On-site

$13.25 - $17.25/hr

Pay: $17.00 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Benefits: - Health, Dental and Vision Benefits - Weekly Mystery Shopper bonus plan - 401K retirement plan - Generous Paid ...

11th and F Street | Pret A Manger

Team Member

Washington, DC · On-site

$13.50 - $17.75/hr

Team Member Pay: $17.50 per hour + Mystery Shopper Bonus + Tips Referral Bonus: $100.00 Job Summary: At Pret, Team Members contribute to the kitchen or front of house operations in our shops. They ...

Cousins Subs

Customer Service Rep

Milwaukee, WI · On-site

$14.60/hr

Administers Mystery Shoppers Program for the branch and notifies managers of scores on a daily and period basis Minimum Qualifications, Knowledge, Skills, and Work Environment: * Requires a High ...

Channel Partners

$100K/yr

Support readiness systems and reporting including Cascade tracking, certification tracking, REP Tool inputs, training visibility, and Mystery Shop insights * Monitor readiness health by tracking ...

Channel Partners

Microsoft Worldwide Readiness Manager

$95K - $100K/yr

Support readiness systems and reporting including Cascade tracking, certification tracking, REP Tool inputs, training visibility, and Mystery Shop insights * Monitor readiness health by tracking ...

Bliss Life Products

Be Seen First

Live Stream Host / On-Camera Sales Presenter (Part-Time)

Tampa, FL · On-site

$15 - $20/hr

Execute live auctions, mystery box pulls, bundle deals, and promotions to maximize viewer engagement and conversions. * Product Setup & Prep: Assist in setting up the live stream studio, organizing ...

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Mystery information

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How much do mystery jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for mystery in the United States is $41.62, according to ZipRecruiter salary data. Most workers in this role earn between $34.86 and $50.24 per hour, depending on experience, location, and employer.

How does a mystery shopper typically collaborate with store staff during assignments?

Mystery Shoppers usually perform their evaluations discreetly and independently, but may need to interact with store staff as part of the assignment scenario—such as asking questions, making purchases, or requesting assistance. It's important to maintain professionalism and not reveal your identity as a Mystery Shopper. After the visit, you’ll typically document your observations and submit detailed feedback to the agency or company that hired you. Collaboration is indirect, focusing on objective reporting rather than direct teamwork with employees.

What is the difference between Mystery vs Detective?

AspectMysteryDetective
Required CredentialsVaries; often no formal certificationLaw enforcement or private investigator license
Work EnvironmentLiterature, entertainment, or private investigationPolice stations, private agencies, crime scenes
Employer & IndustryPublishing, entertainment, private investigationLaw enforcement agencies, private firms
Common Search/ComparisonOften compared in fiction and entertainment contextsReal-world investigative work

While both Mystery and Detective involve solving puzzles or crimes, Mystery typically refers to fictional stories or entertainment genres centered around solving unknowns, whereas Detective pertains to real-world investigative professionals working within law enforcement or private sectors. The key difference lies in the context—Mystery is more about storytelling, while Detective involves actual investigation work.

What is a mystery?

Mystery jobs, often called 'mystery shopper' or 'mystery auditing' roles, involve individuals being hired to anonymously evaluate the quality of service, compliance, and overall customer experience at businesses such as retail stores, restaurants, or hotels. The mystery shopper follows specific guidelines to observe, interact, and report on their experience as a regular customer would. These reports help companies improve their services and ensure standards are being met. Mystery jobs offer flexible hours and can be done part-time, making them popular for people seeking supplemental income. However, it’s important to work with reputable companies to avoid scams.

What are the key skills and qualifications needed to thrive as a mystery shopper, and why are they important?

To thrive as a Mystery Shopper, you need keen observational skills, attention to detail, and reliability, often supported by a high school diploma or equivalent. Familiarity with reporting tools, smartphones, and basic data entry systems is typically required for documenting experiences. Excellent written communication, discretion, and time management are standout soft skills in this role. These abilities ensure accurate, unbiased feedback that helps companies improve their customer service and operational standards.
More about Mystery jobs
What cities are hiring for Mystery jobs? Cities with the most Mystery job openings:
What states have the most Mystery jobs? States with the most job openings for Mystery jobs include:
What job categories do people searching Mystery jobs look for? The top searched job categories for Mystery jobs are:
Mystery jobs near you
Infographic showing various Mystery job openings in the United States as of July 2026, with employment types broken down into 34% Full Time, 33% Part Time, and 33% Temporary. Highlights an 100% In-person job distribution, with an average salary of $86,563 per year, or $41.6 per hour.

Customer Service Rep

Avolta

Milwaukee, WI • On-site

$14.60/hr

Other

Re-posted 12 days ago

Job description

Customer Service Rep

Location: Milwaukee Airport F&B

Advertised Compensation: $14.60 to

Summary: The Customer Service Representative is responsible for providing customer assistance in stores by completing sales transactions, completing returns, and processing voids for associates; administering the Mystery Shop program and training programs; ensuring consistent application of all company and local customer service policies; and providing training; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager / Assistant Store Manager.

Essential Functions:

  • Provides customer support and handling customer inquiries
  • Works directly in the unit with associates to ensure service/training compliance standards are met
  • Coordinates all training of hourly staff in customer service program as well as provides hands-on training of MIT, Brand, and OJT within the branch
  • Provides feedback to managers regarding continued development of associates
  • Acts as mentor to transition associate from time of hire to completion of retail training process
  • Administers service excellence training in units
  • Administers Mystery Shoppers Program for the branch and notifies managers of scores on a daily and period basis

Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Requires a High School diploma or general education development (GED) diploma
  • Customer service and/or training experience preferred
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents
  • Requires the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

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About Avolta

Sourced by ZipRecruiter

Industry

Clean energy semiconductors manufacturing

Company size

201 - 500 Employees

Headquarters location

Orem, UT, US

Year founded

2015

Social media

Facebook

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