ZipRecruiter

Log In

1

Mystery Shoppers Jobs (NOW HIRING)

Gianteagle

Curbside Express Lead

Solon, OH · On-site

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

Gianteagle

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

Giant Eagle

Curbside Express Lead

Murrysville, PA · On-site

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

Gianteagle

Curbside Express Lead - Bid

Wexford, PA · On-site

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

Gianteagle

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

Giant Eagle

Curbside Express Lead - Bid

Wexford, PA · On-site

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

Gianteagle

Curbside Express Lead

Kingsdale, PA · On-site

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

47th and Sixth | Pret A Manger

Team Leader

Manhattan, NY · On-site

$21/hr

Job Type: Full-time Pay: $21.00 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Benefits: - Health, Dental and Vision Benefits - Weekly Mystery Shopper bonus plan - 401K retirement ...

Union Square | Pret A Manger

Team Leader

Manhattan, NY · On-site

$23/hr

Job Type: Full-time Pay: $23.00 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Benefits: - Health, Dental and Vision Benefits - Weekly Mystery Shopper bonus plan - 401K retirement ...

Bare International

Sales Support Specialist (US)

Fairfax, VA · On-site

$23 - $31.25/hr

Customer experience, market research, or mystery shopping experience preferred * Bachelor's degree or some college coursework preferred Competency Skills * Ability to positively and successfully ...

previous page

Showing results 41-60

All JobsMystery Shoppers Jobs

Mystery Shoppers information

See salary details

$9

$17

$28

How much do mystery shoppers jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for mystery shoppers in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Mystery Shoppers vs Retail Auditors?

AspectMystery ShoppersRetail Auditors
CredentialsNo formal certifications typically requiredOften require retail or industry-specific certifications
Work EnvironmentRetail stores, restaurants, service locationsMultiple retail locations, corporate offices
Employer & IndustryMarket research firms, retail chainsRetail chains, consulting firms
Job FocusCustomer experience, service qualityCompliance, inventory, store standards

While both Mystery Shoppers and Retail Auditors work within the retail industry, Mystery Shoppers primarily assess customer service and experience, whereas Retail Auditors focus on compliance and operational standards. Understanding these differences helps job seekers find roles aligned with their skills and interests.

Can you really make money as a mystery shopper?

Mystery shoppers can earn money by evaluating customer service, product quality, and store cleanliness, typically receiving payment per assignment or reimbursement for expenses. While some individuals earn extra income, most mystery shopping jobs do not provide a full-time salary and often pay modest rates, making it more suitable for supplemental income rather than a primary source of earnings.

How do you become a mystery shopper?

To become a mystery shopper, you can sign up with reputable mystery shopping companies that require you to complete an application and sometimes a background check. Once accepted, you will receive assignments that involve visiting stores or restaurants, observing service quality, and providing detailed reports, often using online platforms or mobile apps. Having good attention to detail and communication skills is helpful for success in this role.

How much does a mystery shopper get paid?

Mystery shoppers typically earn between $10 and $25 per hour, depending on the complexity of the assignment and location. Some jobs pay a flat fee for completing specific tasks or reports, and pay rates can vary based on experience and the company hiring. Many mystery shopping opportunities also offer reimbursements for purchases made during evaluations.

What is the best mystery shopper company to work for?

There is no definitive best mystery shopper company, as opportunities vary based on location, pay, and assignments. Reputable companies often include Market Force, IntelliShop, and BestMark, which provide training, clear instructions, and reliable pay. Job seekers should research company reviews and ensure they meet requirements such as attention to detail and good communication skills.
More about Mystery Shoppers jobs

What cities are hiring for Mystery Shoppers jobs?

Cities with the most Mystery Shoppers job openings:

What are the most commonly searched types of Mystery Shoppers jobs?

The most popular types of Mystery Shoppers jobs are:

What states have the most Mystery Shoppers jobs?

States with the most job openings for Mystery Shoppers jobs include:

What job categories do people searching Mystery Shoppers jobs look for?

The top searched job categories for Mystery Shoppers jobs are:

Mystery Shoppers jobs near you
Infographic showing various Mystery Shoppers job openings in the United States as of August 2026, with employment types broken down into 44% Full Time, 55% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,137 per year, or $17.9 per hour.

Curbside Express Lead

Gianteagle

Solon, OH • On-site

Full-time

Posted 17 days ago

Giant Eagle rating

6.2

Company rating: 6.2 out of 10

Based on 721 frontline employees who took The Breakroom Quiz

52nd of 124 rated grocery stores

Job description

Job Summary

Curbside Express Leads are key players in in our stores' success. They make sure our Curbside Express orders are fulfilled quickly, accurately and with a smile. They also provide unparalleled guest service and support the Asst. Guest Service Team Leader. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

Job Description

Experience Required: 0 to 6 months
Experience Desired: Customer Service Experience; 1-3 years in a service-oriented environment, and be comfortable with technology. Additionally, experience leading others is desired.
Education Desired: High school diploma or equivalent
Lifting Requirement: Up to 50 pounds
Age Requirement: At least 18 years of age
Job Responsibilities
  • Administer Team Members'; workload, conduct guest transactions at curbside, communicate discrepancies and help bag and store orders.
  • Provide customer service that exceeds requirements for both internal and external guests.
  • Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers).
  • Respond to guest calls regarding product inquiries, special orders and product requests.
  • Schedule Team Members and delegate work assignments.
  • Provide coaching and feedback to Team Members.
  • Oversee and evaluate training provided to Team Members
  • Attend and conduct daily team huddles.
  • Write department orders, monitor ordering and supervise stocking and receiving.
  • Develop and implement merchandising plans using company guidelines
  • Take an active role in building the store's product assortment.
  • Utilize all available tools to help reduce and eliminate shrink.
  • Comply and perform self-assessments.
  • Pass all internal and external audits.
  • Understand and adhere to the collective bargaining agreement.
  • Develop and maintain communication processes with other departments.
  • Be willing and able to be back up other grocery lead positions.
  • Must be able to work a flexible schedule, which could include nights, weekends and holidays.
  • Maintain safety as the top priority for our Team Members, guests and products.
  • Properly handle products and equipment in accordance with food safety and safety guidelines.
  • Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community.

What Giant Eagle employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Giant Eagle logo

About Giant Eagle

Sourced by ZipRecruiter

At Giant Eagle Inc., we're more than just food, fuel and convenience. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Pittsburgh, PA, US

Social media

FacebookTwitter

View All Giant Eagle Jobs

Apply