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Mystery Shoppers Jobs (NOW HIRING)

Starbucks

Customer Service Rep

Milwaukee, WI · On-site

$15.75 - $21.50/hr

Administers Mystery Shoppers Program for the branch and notifies managers of scores on a daily and period basis Minimum Qualifications, Knowledge, Skills, and Work Environment: * Requires a High ...

Giant Eagle

Point of Sale Lead - Bid

Bethel Park, PA · On-site

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

Gianteagle

Point of Sale Lead

Meadville, PA

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

Dufry

Customer Service Rep

Milwaukee, WI · On-site

$14.60/hr

Administers Mystery Shoppers Program for the branch and notifies managers of scores on a daily and period basis Minimum Qualifications, Knowledge, Skills, and Work Environment: * Requires a High ...

Gianteagle

Point of Sale Lead

Beachwood, OH

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

Gianteagle

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

Bare International

Customer Service

San Jose, CA · On-site

$18.75 - $25.50/hr

Take advantage of this unique opportunity to become a mystery shopper! You will pose as an everyday customer, interested in joining a health and fitness club following all of the client ...

Cousins Subs

Customer Service Rep

Milwaukee, WI · On-site

$14.60/hr

Administers Mystery Shoppers Program for the branch and notifies managers of scores on a daily and period basis Minimum Qualifications, Knowledge, Skills, and Work Environment: * Requires a High ...

Bare International

Customer Service

San Jose, CA

$18.75 - $25.50/hr

Take advantage of this unique opportunity to become a mystery shopper! You will pose as an everyday customer, interested in joining a health and fitness club following all of the client ...

Dufry

Customer Service Rep

Milwaukee, WI · On-site

$14.60/hr

Administers Mystery Shoppers Program for the branch and notifies managers of scores on a daily and period basis Minimum Qualifications, Knowledge, Skills, and Work Environment: * Requires a High ...

Dufry

Customer Service Rep

Milwaukee, WI · On-site

$14.60/hr

Administers Mystery Shoppers Program for the branch and notifies managers of scores on a daily and period basis Minimum Qualifications, Knowledge, Skills, and Work Environment: * Requires a High ...

Gianteagle

Point of Sale Lead

Dublin, GA

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

New

Gianteagle

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

Gianteagle

Point of Sale Lead

Pittsburgh, PA

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

Gianteagle

Curbside Express Lead

Murrysville, PA

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

Gianteagle

Curbside Express Lead

Meadville, PA · On-site

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

Gianteagle

Curbside Express Lead

Ravenna, OH

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

Gianteagle

Curbside Express Lead

Kingsdale, PA

Understand all guest service initiatives and measurement tools (i.e. voice of guest, mystery shoppers). * Respond to guest calls regarding product inquiries, special orders and product requests.

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Showing results 21-40

All JobsMystery Shoppers Jobs

Mystery Shoppers information

See salary details

$9

$17

$28

How much do mystery shoppers jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for mystery shoppers in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

How do you become a mystery shopper?

To become a mystery shopper, you typically need to register with a reputable mystery shopping company, complete their application process, and pass any required background checks. Once approved, you receive assignments that involve visiting businesses, evaluating customer service, and submitting detailed reports, often using online platforms or mobile apps.

Can you really make money as a mystery shopper?

Mystery shoppers are paid to evaluate customer service and store conditions, and while some earn a modest income, most do it as a part-time or supplemental activity rather than a full-time job. Payments vary by assignment and company, often ranging from $10 to $25 per visit, with some opportunities offering bonuses for detailed reports or frequent participation.

What is the difference between Mystery Shoppers vs Retail Auditors?

AspectMystery ShoppersRetail Auditors
CredentialsNo formal certifications typically requiredOften require retail or industry-specific certifications
Work EnvironmentRetail stores, restaurants, service locationsMultiple retail locations, corporate offices
Employer & IndustryMarket research firms, retail chainsRetail chains, consulting firms
Job FocusCustomer experience, service qualityCompliance, inventory, store standards

While both Mystery Shoppers and Retail Auditors work within the retail industry, Mystery Shoppers primarily assess customer service and experience, whereas Retail Auditors focus on compliance and operational standards. Understanding these differences helps job seekers find roles aligned with their skills and interests.

More about Mystery Shoppers jobs

What cities are hiring for Mystery Shoppers jobs?

Cities with the most Mystery Shoppers job openings:

What are the most commonly searched types of Mystery Shoppers jobs?

The most popular types of Mystery Shoppers jobs are:

What states have the most Mystery Shoppers jobs?

States with the most job openings for Mystery Shoppers jobs include:

What job categories do people searching Mystery Shoppers jobs look for?

The top searched job categories for Mystery Shoppers jobs are:

Mystery Shoppers jobs near you
Infographic showing various Mystery Shoppers job openings in the United States as of August 2026, with employment types broken down into 49% Full Time, and 51% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,137 per year, or $17.9 per hour.

Customer Service Rep

Starbucks

Milwaukee, WI • On-site

$15.75 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Starbucks rating

6.7

Company rating: 6.7 out of 10

Based on 3,617 frontline employees who took The Breakroom Quiz

3rd of 16 rated cafes

Job description

With a career at HMSHost, you really benefit! We Offer
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program - refer a friend and earn a bonus
*Benefits may vary by position so ask your recruiter for details.
Summary:
The Customer Service Representative is responsible for providing customer assistance in stores by
completing sales transactions, completing returns, and processing voids for associates; administering the Mystery Shop program and training programs; ensuring consistent application of all company and local customer service policies; and providing training; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager / Assistant Store Manager.
Essential Functions:
  • Provides customer support and handling customer inquiries
  • Works directly in the unit with associates to ensure service/training compliance standards are met
  • Coordinates all training of hourly staff in customer service program as well as provides hands-on training of MIT, Brand, and OJT within the branch
  • Provides feedback to managers regarding continued development of associates
  • Acts as mentor to transition associate from time of hire to completion of retail training process
  • Administers service excellence training in units
  • Administers Mystery Shoppers Program for the branch and notifies managers of scores on a daily and period basis
Minimum Qualifications, Knowledge, Skills, and Work Environment:
  • Requires a High School diploma or general education development (GED) diploma
  • Customer service and/or training experience preferred
  • Requires the ability to speak, read and comprehend instructions, short correspondence and
policy documents
  • Requires the ability to interact with the public and coworkers in a friendly, enthusiastic and

outgoing manner
To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/ .
Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").

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