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Mychart Support Jobs in Texas (NOW HIRING)

St. Louis Arc

Behavioral Health Medical Assistant

Austin, TX · On-site

$17.50 - $22.50/hr

... support functions. * Coordinates and streamlines the overall processes for the Behavioral Health ... Posts patient test results through patient's MyChart * Cleans patient rooms as needed, including ...

St. Louis Arc

Behavioral Health Medical Assistant

Austin, TX · On-site

$17.50 - $22.50/hr

... support functions. * Coordinates and streamlines the overall processes for the Behavioral Health ... Posts patient test results through patient's MyChart * Cleans patient rooms as needed, including ...

Driscoll

Patient Account Specialist I

Corpus Christi, TX · On-site

$17.75 - $22.75/hr

... departments and in support of the revenue, billing, and reporting cycle to also secure ... or MyChart non-patient proxy account access, documentation of actions taken and of patient ...

Driscoll

Patient Account Specialist II

Corpus Christi, TX · On-site

$17.75 - $22.75/hr

... departments and in support of the revenue, billing, and reporting cycle to also secure ... or MyChart non-patient proxy account access, documentation of actions taken and of patient ...

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How much do mychart support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for mychart support in Texas is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What is a MyChart Support?

A MyChart Support job involves assisting patients and healthcare providers with troubleshooting, navigation, and technical issues related to the MyChart patient portal. Responsibilities typically include answering user inquiries, resetting passwords, resolving access issues, and guiding users on utilizing MyChart features such as scheduling appointments, viewing medical records, and messaging providers. This role requires strong customer service skills, technical proficiency, and familiarity with healthcare systems to ensure users can effectively access their health information.

What are the typical daily responsibilities for someone working in MyChart Support?

As a Mychart Support specialist, your daily responsibilities typically include assisting patients and healthcare staff with logging in, resolving technical issues, resetting passwords, and navigating MyChart features. You may also respond to support tickets, document issues, escalate complex problems to higher-level IT teams, and maintain knowledge of new MyChart updates or enhancements. Additionally, you’ll ensure patient data privacy and collaborate closely with clinical and administrative staff to help optimize the patient experience. This role provides significant opportunities to develop healthcare IT skills and build your career within the growing digital health sector.

What are the key skills and qualifications needed to thrive in the MyChart Support position, and why are they important?

To thrive as a Mychart Support professional, you need a background in healthcare IT, excellent troubleshooting abilities, and strong understanding of patient portal systems. Familiarity with Epic MyChart software and ticketing or helpdesk platforms, such as ServiceNow or Zendesk, is often required, and certification in Epic Systems can be a plus. Strong communication, patience, and a customer-service mindset distinguish top performers in this role. These skills are essential to efficiently resolve user issues, ensure data security, and support smooth digital healthcare experiences for both patients and staff.

What are the most commonly searched types of Mychart Support jobs in Texas?

The most popular types of Mychart Support jobs in Texas are:

What are popular job titles related to Mychart Support jobs in Texas?

For Mychart Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Mychart Support jobs in Texas look for?

The top searched job categories for Mychart Support jobs in Texas are:

Mychart Support jobs near you
Infographic showing various Mychart Support job openings in Texas as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $50,476 per year, or $24.3 per hour.

Ambulatory RN Coordinator - Head and Neck

UT Southwestern Medical Center

Dallas, TX • On-site

Full-time

Re-posted 7 days ago

UT Southwestern rating

7.9

Company rating: 7.9 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

110th of 898 rated healthcare providers

Job description

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information
Salary
Salary Negotiable
Experience and Education
Licensure as Registered Nurse by Board of Nurse Examiners for State of Texas and CPR certification are required. Two (2) year of ambulatory clinical nursing experience is preferred. Strong communication skills and the ability to facilitate team based care.
Experience in Otolaryngology with Head & Neck highly preferred.
Job Duties
  • Functions as team lead for a group of clinical staff (POD) assigned to specific patients to ensure efficient and effective patient care coordination of clinical procedures.
  • Ensures all patient quality metrics are completed by staff during the clinic visit(s) per protocols by staff to meet ACO requirements.
  • Assign clinical duties as needed to ensure effective workflows, patient care requirements are meet and clinical quality and safety measures are followed.
  • Works with supervisor to ensure staff has been oriented and trained for duties assigned.
  • Monitors patient registries for patients assigned to respective POD.
  • Coordinate follow-up and assign duties to clinical staff for patients in POD registries in order to close care gaps as defined by the ambulatory clinical quality program.
  • Monitors patient telephone requests and MyChart in-baskets for POD to ensure timely response to patient communications. Coordinates team assignments to effectively and efficiently respond to patient messages.
  • Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
Department Specific Duties:
  • Support the department with the following daily tasks: Triage Flow- Patient Intake, Vital Signs, Review of Systems, Medical History, Medicine Reconciliation, Rooming Patients, Assisting providers with procedures, Entering Visit instructions in EPIC, Coordinating Scheduling with Audiology, Ordering Lab tests, Entering phase of care order.
  • Back Office-FMLA paperwork completion, disability paperwork completion, myChart response-documentation and coordinating response via communication with patient, CMOA and physician.
  • Phone call response -documentation and coordinating response via communication with patient and physician.

**Other Duties: Performs other duties as assigned.
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; gender, including sexual harassment; age; disability; citizenship; and veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.

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