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Senior Mychart Support Jobs in Texas (NOW HIRING)

Virtelligence

EPIC MyChart Analyst

Tyler, TX · On-site

This senior-level position ensures coordination and consistency across related IS teams and provides oversight for application support, including Incident, Problem, Request, and Change Management.

Resourcing HQ

Senior Epic ECSA Engineer

Fort Worth, TX · On-site

$100K - $137K/yr

... supports Epic technical infrastructure. This includes technologies, systems, networks, data ... MyChart, Care Everywhere, EpicCare Link, Hyperspace, Client Capacity Management, Scripting ...

Resourcing HQ

Senior Epic ECSA Engineer

Dallas, TX · On-site

$90 - $120/hr

... supports Epic technical infrastructure. This includes technologies, systems, networks, data ... MyChart, Care Everywhere, EpicCare Link, Hyperspace, Client Capacity Management, Scripting ...

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Infographic showing various Senior Mychart Support job openings in Texas as of June 2026, with employment types broken down into 1% Internship, and 99% Full Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

EPIC MyChart Analyst

Virtelligence

Tyler, TX • On-site

Contractor

Re-posted 5 days ago

Key responsibilities

  • Lead and coordinate efforts within the designated focus area, including application support and project management activities.

  • Serve as the primary representative during implementation phases, providing oversight and support for build, configuration, testing, and go-live activities.

  • Mentor team members, organize workloads, and ensure adherence to quality standards to deliver high-quality outcomes.

Job description

Summary:
  • The Information Services Lead is responsible for leading and coordinating efforts and content within the designated focus area. This senior-level position ensures coordination and consistency across related IS teams and provides oversight for application support, including Incident, Problem, Request, and Change Management.
  • The role requires a self-starter who can work with minimal oversight while leading complex projects, mentoring team members, and driving operational and clinical outcomes.

Requirements:Education:
  • Associate’s or Bachelor’s degree preferred in:
    • Healthcare
    • Business
    • Information Systems
Skills:
  • Strong problem-solving and multitasking abilities
  • Excellent organizational and time management skills
  • Ability to present complex data using charts and graphs
  • Ability to adjust to and implement change
  • Strong teamwork and collaboration skills
  • Proficiency in Microsoft Office applications:
    • Word
    • Excel
    • PowerPoint
  • Excellent customer service skills
  • Strong written, verbal, and interpersonal communication skills

Experience:
  • 5–7 years of experience in healthcare, business, or information systems
  • Supervisory experience preferred
  • 2+ years of project management experience preferred
  • Experience leading multidisciplinary teams and complex projects
  • Ability to work independently with minimal supervision
  • Experience mentoring peers and junior team members

Preferred Qualifications
  • Functional supervision experience
  • Experience contributing to performance reviews and corrective actions
  • Ability to coordinate work assignments and daily priorities
  • Strong healthcare systems knowledge and expertise
  • Excellent project management skills
  • Ability to independently coordinate and lead projects

Certifications:
  • Relevant certifications in area of focus preferred
  • For Epic Analysts:
    • Must be proficient in assigned Epic module or certified upon employment
    • Certifications and proficiencies must remain current through ongoing training

Key ResponsibilitiesLeadership & Team Management
  • Serve as the primary representative during implementation phases including build, configuration, testing, go-live support, and optimization.
  • Act as an escalation point for focus area support and optimization activities.
  • Demonstrate leadership to ensure high-quality outcomes for end users and stakeholders.
  • Ensure team adherence to quality standards and organizational best practices.
  • Mentor assigned analysts and facilitate cross-training among team members.
  • Organize and distribute workloads to ensure deliverables meet customer expectations.
  • Provide oversight and guidance to lower-level staff and multidisciplinary teams.
  • Coach team members through experimentation, innovation, and problem-solving approaches.
  • Promote positive and constructive coaching to improve team self-awareness and performance.

Project & Process Management
  • Lead process and requirement analysis, including:
    • Process mapping
    • Flowchart development
    • Requirements elicitation
    • Stakeholder analysis
    • Specification gathering
  • Prepare and deliver organized project status reports to stakeholders.
  • Manage large and/or sensitive projects throughout the project lifecycle.
  • Proactively plan projects and tasks across applications.
  • Identify potential roadblocks or conflicts and collaborate with leadership to resolve them.
  • Escalate issues appropriately through the chain of command.
  • Coordinate communication between application teams and facilitate cross-functional work sessions.

Technical & Application Expertise
  • Demonstrate expert-level understanding of assigned applications, clinical/business operations, workflows, and integrated configurations.
  • Independently analyze, design, configure, and communicate complex system designs.
  • Teach and guide team members in advanced design and configuration practices.
  • Collaborate with application and compliance teams to design system processes.
  • Maintain expert knowledge of technologies applicable to assigned responsibilities.
  • Develop and maintain documentation to enhance efficiency within the focus area.
  • Stay current with Epic resources including:
    • Nova release notes
    • User Forum
    • Galaxy
    • Epic User Web documentation

Customer & Stakeholder Engagement
  • Build strong relationships with key client administrators based on trust.
  • Act as a customer liaison to understand business needs and communicate requirements and timelines.
  • Influence operational and clinical project outcomes.
  • Develop internal and external communications and articulate project strategies effectively.
  • Deliver communication tailored to audiences ranging from project teams to executive leadership.
  • Proactively address customer and system service concerns.

Collaboration & Compliance
  • Work collaboratively with Application Development teams and Business Process Owners.
  • Coordinate across applications for high-impact vendor changes.
  • Support organizational policies, procedures, and compliance requirements.
  • Perform additional duties as assigned.