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Music Retail Jobs in Indiana (NOW HIRING)

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Music Retail information

See Indiana salary details

$10

$21

$33

How much do music retail jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for music retail in Indiana is $21.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $25.38 per hour, depending on experience, location, and employer.

What is a music retail job?

A Music Retail job involves selling musical instruments, accessories, and media such as vinyl, CDs, and digital downloads. Employees assist customers in selecting the right products, provide product knowledge, and handle transactions. Some roles may also include inventory management, merchandising, and customer service. Depending on the store, staff may offer instrument demonstrations, repairs, or lessons. It’s a great job for those passionate about music and helping others find the right gear.

What are the typical daily responsibilities in a music retail role?

In a Music Retail position, your daily tasks usually involve assisting customers with product selection, demonstrating musical instruments or audio equipment, and managing sales transactions. You may also be responsible for stocking shelves, organizing product displays, handling returns or special orders, and maintaining an inviting store environment. Collaboration with team members is common, especially when coordinating events, instrument repairs, or product launches. This role offers the chance to share your passion for music with customers and gain valuable retail and product expertise.

What are the key skills and qualifications needed to thrive in a music retail position, and why are they important?

To succeed in Music Retail, you need a solid understanding of music products, sales techniques, and customer service, often supported by prior retail experience or music knowledge. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes basic audio equipment setup is commonly required. Excellent communication, active listening, and a genuine enthusiasm for music help employees connect with customers and colleagues. These skills are essential to create a positive shopping experience, meet sales goals, and promote customer loyalty in a specialized retail environment.

What are popular job titles related to Music Retail jobs in Indiana?

For Music Retail jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Music Retail jobs in Indiana look for?

The top searched job categories for Music Retail jobs in Indiana are:

What cities in Indiana are hiring for Music Retail jobs?

Cities in Indiana with the most Music Retail job openings:

Music Retail jobs near you
Infographic showing various Music Retail job openings in Indiana as of August 2026, with employment types broken down into 50% Full Time, 44% Part Time, and 6% Temporary. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $45,270 per year, or $21.8 per hour.

Customer Service Advisor

The Guitar Center Company

Indianapolis, IN • On-site

Full-time

Posted 7 days ago

Guitar Center rating

6.0

Company rating: 6.0 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

375th of 734 rated retailers

Job description

KEY RESPONSIBILITIES
The Customer Service Advisor position at Guitar Center is an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ensure that every customer feels valued, supported, and completely satisfied with their experience. As a Customer Service Advisor, you will be the first point of contact for customer service. You will help answer questions, provide clear guidance, and support customers as they explore musical instruments and gear. While sales are an important part of the role, understanding customer needs, and creating positive interactions is the primary focus.
Please note we are hiring a cohort of 22 Full-Time hires.
Customer Engagement
  • Serve as the first point of contact for customers and provide friendly, professional support through phone, email cases, and chat.
  • Own customer experiences by utilizing existing policy and procedure as well as gear knowledge to resolve customer concerns
  • Use effective and strong communication skills to understand customer needs on a deeper level.
  • Use that gained understanding to partner with the customer and navigate to the most appropriate solution using existing empowerment rights.
  • Delight by building strong connections with customers by aiming for one call resolution and follow-through.

Sales and Revenue Support
  • Support sales goals by using strong communication and product knowledge to create positive and helpful customer interactions.
  • Recommend additional products that fit the customer's interests, focusing on enhancing their overall musical experience and satisfaction.
  • Execute sales transactions, ensuring accuracy and efficiency.

Product Knowledge
  • Build a solid understanding of the musical instruments, gear, and accessories offered at Guitar Center.
  • Stay informed about new products, promotions, and industry trends so you can share accurate and current information with customers.
  • Participate in ongoing training and development sessions to strengthen both product knowledge and customer experience skills.

Digital Engagement
  • Use digital tools and platforms to communicate with customers and highlight product features and benefits.
  • Record customer interaction notes accurately in Salesforce and OMS to ensure strong follow up and service.

Team Collaboration
  • Partner with other team members to share knowledge, learn from one another, and improve the customer experience.
  • Take part in team meetings and contribute to a supportive and positive work environment.

Professional Experience and Requirements
  • Strong communication skills with the ability to build rapport and create positive connections with customers.
  • A customer focused mindset with a commitment to delivering excellent service above all else.
  • Passion for music and a basic understanding of musical instruments and gear.
  • Ability to learn quickly and stay productive in a fast-paced environment.
  • Comfortable using computers and digital communication tools.
  • Education or experience in Music Technology, Audio Production, or Music Business is helpful but not required.
  • Previous experience in sales, service, or retail, especially within the music industry, is a plus.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobârelated requirements
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1â818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

What Guitar Center employees say

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About Guitar Center

Sourced by ZipRecruiter

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westlake Village, CA, US

Year founded

1964

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