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Multi Unit Operations Manager Jobs in Durham, NC

Resolve visibility gaps caused by multi-tiered invoicing structures (e.g., internal entities ... Management, Contract Administration, or Business Operations within the US Public Sector.

Operations Manager Department or Division : Production Reports To : COO About Mystaire: Founded in ... Experience in state-of-the-art, multi-step, high volume, process control manufacturing and process ...

Directs and coordinates all operations functions and ensures workers and equipment are available ... Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out ...

Directs and coordinates all operations functions and ensures workers and equipment are available ... Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out ...

At least 6 years of progressive operations leadership experience and at least 2 years of multi-unit management, preferably in restaurant, foodservice, retail, or hospitality. * Proven track record of ...

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Multi Unit Operations Manager information

See Durham, NC salary details

$37.7K

$70K

$98.6K

How much do multi unit operations manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for multi unit operations manager in Durham, NC is $69,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,700.00 and $67,200.00 per year, depending on experience, location, and employer.

What is the difference between Multi Unit Operations Manager vs Store Manager?

AspectMulti Unit Operations ManagerStore Manager
CredentialsExperience in retail/operations, leadership skillsExperience in retail, customer service, sales
Work EnvironmentOversees multiple locations, corporate settingManages a single store, retail environment
Employer & IndustryRetail chains, franchise organizationsIndividual retail stores, franchises
Search & Comparison IntentUnderstanding roles overseeing multiple storesManaging daily store operations

The Multi Unit Operations Manager oversees multiple store locations, focusing on strategic operations, staffing, and sales performance across sites. In contrast, a Store Manager handles daily store activities, customer service, and staff management within a single location. Both roles require retail experience but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Multi Unit Operations Manager, and why are they important?

To thrive as a Multi Unit Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business management or a related field and experience overseeing multiple locations. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required, and certifications like Six Sigma or Lean Management can be beneficial. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and manage competing priorities across sites. These skills ensure operational consistency, drive performance, and foster a positive culture across multiple business units.

How does a Multi Unit Operations Manager effectively balance the needs of multiple locations while maintaining consistent performance standards?

A Multi Unit Operations Manager typically juggles oversight of several locations, which requires strong organizational skills and frequent communication with on-site managers. They set clear expectations, standardize processes, and regularly review performance metrics to ensure consistency across all units. Managers often visit locations, conduct audits, and provide coaching to address unique challenges while fostering a cohesive team culture. By leveraging technology and delegating appropriately, they can address site-specific issues without compromising overall operational goals.

What are Multi Unit Operations Managers?

Multi Unit Operations Managers are professionals responsible for overseeing the operations of multiple business locations or units within an organization, such as retail stores, restaurants, or branches. They ensure consistency in service, implement company policies, manage budgets, and support location managers in achieving performance goals. Their duties often include staff training, process optimization, and ensuring compliance with company standards across all units. This role requires strong leadership, organizational, and communication skills to maintain high performance across several sites.
What are popular job titles related to Multi Unit Operations Manager jobs in Durham, NC? For Multi Unit Operations Manager jobs in Durham, NC, the most frequently searched job titles are:
What job categories do people searching Multi Unit Operations Manager jobs in Durham, NC look for? The top searched job categories for Multi Unit Operations Manager jobs in Durham, NC are:
What cities near Durham, NC are hiring for Multi Unit Operations Manager jobs? Cities near Durham, NC with the most Multi Unit Operations Manager job openings:
Infographic showing various Multi Unit Operations Manager job openings in Durham, NC as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $69,961 per year, or $33.6 per hour.

Controller - Multi-unit Food Service

Hospitality People Operations

Raleigh, NC โ€ข On-site

Full-time

PTO

Posted 9 days ago


Job description

Multi-Unit Controller

Location: Durham, NC (on-site, with regular travel to store locations) Employment Type: Full-Time | Exempt Reports To: CFO / CEO

About Us

We're a growing multi-unit fast-casual restaurant group based in the Triangle. Our success is built on great food, great people, and disciplined operations โ€” and we're looking for a hands-on financial leader to keep the numbers side of the business running as smoothly as our kitchens.

About the Role

The Multi-Unit Controller owns the accounting and payroll functions across all of our locations. This is a roll-up-your-sleeves role for someone who understands the rhythm of restaurant finance โ€” weekly payroll cycles with tips, daily sales reconciliation, invoice-heavy AP, and the constant push to protect margins in a high-volume, low-check-average environment. You'll be the go-to financial resource for ownership and operations leadership alike.

What You'll Do

Payroll (Primary Ownership)

  • Own end-to-end payroll processing for all locations, including hourly, salaried, and tipped employees
  • Administer tip pooling/tip reporting in compliance with FLSA and NC wage law
  • Manage payroll tax filings, garnishments, and year-end reporting (W-2s, 1095-Cs)
  • Partner with HR on new hire setup, pay changes, terminations, and final pay compliance
  • Audit timekeeping data and resolve discrepancies with store management

Accounting & Reporting

  • Manage the monthly close, including journal entries, accruals, and balance sheet reconciliations
  • Produce store-level P&Ls and consolidated financial statements with clear variance commentary
  • Oversee accounts payable, vendor management, and cash management across locations
  • Reconcile daily sales, deposits, and third-party delivery platform settlements
  • Track and report prime cost (COGS + labor) by location; flag trends and outliers for operations

Controls & Compliance

  • Maintain internal controls over cash handling, inventory, and disbursements
  • Support annual tax preparation, insurance audits (workers' comp, GL), and lender reporting
  • Assist with budgeting, forecasting, and new-unit financial modeling as we grow
What You Bring
  • 3โ€“5 years of accounting/finance experience in hospitality, restaurants, or multi-unit retail (required)
  • Direct experience owning or processing payroll, ideally including tipped employees
  • Bachelor's degree in Accounting, Finance, or related field โ€” or equivalent hands-on experience
  • Strong Excel skills and fluency with restaurant accounting/POS/payroll systems (e.g., R365, Toast, QuickBooks, ADP, Paylocity, or similar)
  • Bilingual English/Spanish strongly preferred
  • Working knowledge of FLSA, tip credit rules, and multi-location wage and hour compliance
  • A self-starter mindset โ€” comfortable being the finance department, not just part of one
What We Offer
  • Competitive salary commensurate with experience
  • Performance bonus opportunity
  • Paid time off
  • Meal benefits at all locations
  • The chance to build the finance function of a growing restaurant group and grow with it

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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