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Multi Unit Operations Manager Jobs in North Carolina

Eyemart Express

Multi-Unit General Manager

Gastonia, NC · On-site

$90 - $140/hr

Manage daily operations of Multiple Stores: Working with your management and lead teams, the Multi-Unit manager will need to stay in constant contact Meet all Eyemart standards: sales production ...

Partners Professional

Area Manager

Charlotte, NC · On-site

$30 - $60/hr

  • Medical

  • Dental

About the Opportunity We are seeking an experienced Area Manager to support business growth ... multi-unit operations are encouraged to apply. What We Offer * Competitive compensation

New

Pritchard EV

General Manager - Multi-Unit

Forest City, NC · On-site

$75 - $150/hr

Core Responsibilities Operations & Performance * Manage and direct all departments, including sales ... Experience leading multi-department operations (sales, service, parts, or similar) * Proven ability ...

Green Alpha Property Management

Operations Manager

Raleigh, NC · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... multi-family communities. We're driven by results, passionate about operational efficiency, and ... Manage renovation timelines and quality across unit turns, ensuring projects are on time and within ...

Kenly 95 Petro

Multi-Unit Team Member

Kenly, NC · On-site

$14/hr

As a Multi-Unit Team Member, you won't get stuck in the same daily rut. You will support both our ... managers and mastering diverse roles. Great Perks: Generous employee discounts, paid training, and ...

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Multi Unit Operations Manager information

What is the difference between Multi Unit Operations Manager vs Store Manager?

AspectMulti Unit Operations ManagerStore Manager
CredentialsExperience in retail/operations, leadership skillsExperience in retail, customer service, sales
Work EnvironmentOversees multiple locations, corporate settingManages a single store, retail environment
Employer & IndustryRetail chains, franchise organizationsIndividual retail stores, franchises
Search & Comparison IntentUnderstanding roles overseeing multiple storesManaging daily store operations

The Multi Unit Operations Manager oversees multiple store locations, focusing on strategic operations, staffing, and sales performance across sites. In contrast, a Store Manager handles daily store activities, customer service, and staff management within a single location. Both roles require retail experience but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a multi unit operations manager?

To thrive as a Multi Unit Operations Manager, you need strong leadership, organizational, and analytical skills, often supported by a degree in business management or a related field and experience overseeing multiple locations. Familiarity with POS systems, inventory management software, and financial reporting tools is typically required, and certifications like Six Sigma or Lean Management can be beneficial. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and manage competing priorities across sites. These skills ensure operational consistency, drive performance, and foster a positive culture across multiple business units.

How does a multi unit operations manager effectively balance the needs of multiple locations while maintaining consistent performance standards?

A Multi Unit Operations Manager typically juggles oversight of several locations, which requires strong organizational skills and frequent communication with on-site managers. They set clear expectations, standardize processes, and regularly review performance metrics to ensure consistency across all units. Managers often visit locations, conduct audits, and provide coaching to address unique challenges while fostering a cohesive team culture. By leveraging technology and delegating appropriately, they can address site-specific issues without compromising overall operational goals.

What is a multi unit operations manager?

Multi Unit Operations Managers are professionals responsible for overseeing the operations of multiple business locations or units within an organization, such as retail stores, restaurants, or branches. They ensure consistency in service, implement company policies, manage budgets, and support location managers in achieving performance goals. Their duties often include staff training, process optimization, and ensuring compliance with company standards across all units. This role requires strong leadership, organizational, and communication skills to maintain high performance across several sites.

What are popular job titles related to Multi Unit Operations Manager jobs in North Carolina?

For Multi Unit Operations Manager jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Multi Unit Operations Manager jobs in North Carolina look for?

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What cities in North Carolina are hiring for Multi Unit Operations Manager jobs?

Cities in North Carolina with the most Multi Unit Operations Manager job openings:

Multi Unit Operations Manager jobs near you
Infographic showing various Multi Unit Operations Manager job openings in North Carolina as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Field Operations Manager (Greensboro, NC)

Wendy's

Greensboro, NC • On-site

$105K - $184K/yr

Full-time

Retirement

Re-posted 7 days ago

Wendy's rating

4.7

Company rating: 4.7 out of 10

Based on 2,341 frontline employees who took The Breakroom Quiz

79th of 106 rated fast food restaurants

Job description

Why Wendy's
When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn't like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you're looking for a career where you can be part of the action as we continue to grow our iconic brand - We got you!
The Field Operations Manager role will provide leadership and accountability to the Franchise business results of an assigned geographical group of Franchise restaurants ranging from 110-140 restaurants to deliver on operational execution, brand standards, customer experience, customer count growth and increase market share at the restaurant level. This role will work within locations and with operators (District Managers, Director Area Operations and VP of Operations) to better improve guest experience, sales growth and business results to enhance four-wall EBITDA growth. Consistently demonstrate Wendy's values and leadership behaviors to build positive business relationships with key partners including field leadership teams, Franchise Owner/Operators, QA partners, and functional partners in order to drive the primary goal of sales & profit growth, new restaurant growth, and an excellent customer experience.
Responsibilities
Operations Performance Ownership
  • Conducts Wendy's Done Right Visits in an assigned geographical territory of approximately 120 Wendy's locations. Partnering with above restaurant leadership (District Managers, Directors of Area Operations and Vice President of Operations of Franchise Entities) to ensure the correct Wendy's systems are implemented and properly leveraged to drive better customer experience, sales growth and profit growth at the restaurant level
  • Leverages Model of Excellence scorecard to provide targeted coaching and training to deliver restaurant level improvement of key performance metrics including sales & profit growth; recruitment & training, EBITDAR, and guest experience
  • Improves Franchisee capabilities using data driven insights and available resources, while leveraging Field Training Managers support & expertise, and best practices across business functions (e.g. marketing, finance, HR, etc)
  • Conducts Quarterly Business Reviews and Growth Readiness Assessments with assigned franchisees owning between 1 and 5 Wendy's locations. Accountable for driving their total business metrics compared to the Model of Excellence scorecard

Leadership Development Above Restaurant
  • Provides Coaching and Training to Multi-Unit leaders (DM and above) in partnership with the franchisee leadership to ensure One Best Way adoption of systems and the Performance Management Cycle is consistently followed to ensure restaurants operate at the highest level
  • Provides coaching and training to Multi-Unit leaders and Franchisees to ensure succession plans and bench development is in place

Training for Operational Excellence
  • Partners with the Field Training Managers to identify and deliver in-restaurant training and development and ensures the organization is actively working on internal development and succession planning
  • Accountable for driving individual restaurant operations excellence, as measured by customer feedback and internal evaluations; facilitate training and development on operations initiatives and ensure the organization is actively working on growth and development
  • Takes appropriate actions, as needed, to enforce compliance with standards driving franchisee accountability to training standards

Supporting New Restaurant Openings
  • Provides support to franchisees for all new restaurant openings in the territory
  • Ensure restaurant teams are properly trained and ready to execute One Best Way prior to approving a restaurant to open
  • Provides final assurance that the restaurant is constructed to Wendy's standards including with required equipment and technology being in place prior to opening
  • Attends the new restaurant opening providing on-site guidance and celebration

Education: High School Diploma/GED
Travel: 85%
Pay Range: $105,000.00 - $184,000.00 Annually
What we expect from you
  • Bachelor's degree in Operations, Business Markets, and Management, Finance, Supply Chain or related field, preferred
  • Minimum 5 years' experience with increasing responsibility in operations management, including P&L management of multi-unit operations
  • Strong analytical and creative problem-solving skills with ability to communicate at various levels to convey ideas
  • Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders
  • Builds strong relationships with teams across the organization to better establish strong lines of communication.
  • Strong organizational skills, with the ability to balance relevant priorities
  • Ability to translate and adapt numerical/financial information into actionable insights
Wendy's was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.
The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate's job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is 20% of annualized base salary, based on actual company and personal performance.
Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, www.wendysbenefits.com .*
*NOTE: Wendy's benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy's benefits, bonus, and other incentives. Wendy's retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

What Wendy's employees say

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Benefits

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Workplace

Get the full story on Breakroom

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About Wendy's

Sourced by ZipRecruiter

Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1969

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