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Mts Customer Service Jobs (NOW HIRING)

Hcad

Customer Service Specialist I - Phone Bank

Houston, TX

$16.25 - $21.50/hr

This position will perform routine customer service support activities and tasks related to their ... AVS, HTS, MTS, ACTS, CAMA, etc.). Maintain awareness of changes in the district policies and ...

Panasonic Avionics Corporation

MTS II, Software

Irvine, CA · On-site

$103.40K - $141.60K/yr

The MTS II, Software role involves designing and implementing scalable services and developing ... interface with customer, i.e. in the way of engineering documentation. • Uses clearly ...

Mastercard, Inc.

FIU Senior Analyst

Purchase, NY · On-site

$90.70K - $113K/yr

... Services (MTS) in the United States through which regulated payments activity is undertaken for our US-based customers and others around the world. MTS is a division within Mastercard that undertakes ...

MasterCard

FIU Analyst

Purchase, NY

... Services ("MTS") in the United States, through which regulated payments activity is undertaken for U.S.-based customers and others around the world. MTS is a division within Mastercard that ...

MasterCard

FIU Senior Analyst

Purchase, NY

$90.70K - $113K/yr

... Services (MTS) in the United States through which regulated payments activity is undertaken for our US-based customers and others around the world. MTS is a division within Mastercard that undertakes ...

Mastercard, Inc.

FIU Associate Analyst

Purchase, NY · On-site

... Services (MTS) in the United States through which regulated payments activity is undertaken for our US-based customers and others around the world. MTS is a division within Mastercard that undertakes ...

Mastercard, Inc.

FIU Analyst

Purchase, NY · On-site

... Services ("MTS") in the United States, through which regulated payments activity is undertaken for U.S.-based customers and others around the world. MTS is a division within Mastercard that ...

MasterCard

FIU Associate Analyst

Purchase, NY

$81.70K - $110.40K/yr

... Services (MTS) in the United States through which regulated payments activity is undertaken for our US-based customers and others around the world. MTS is a division within Mastercard that undertakes ...

Skillcloud HCM

Finance Manager

Yarmouth, ME · On-site

$90K/yr

MTS' success is built on offering customers cutting edge products while providing old-fashioned customer service. Skillcloud HCM Solutions has been engaged to manage this search. NO PHONE CALLS OR ...

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How much do mts customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for mts customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MTS Customer Service Representative, and why are they important?

To thrive as an MTS Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help you effectively address customer inquiries and resolve issues. These skills ensure customer satisfaction, efficient issue resolution, and contribute to the overall reputation and success of the company.

What are some common challenges faced by MTS Customer Service representatives and how can they be managed?

MTS Customer Service representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and staying updated with rapidly changing products or service offerings. To navigate these challenges, representatives rely on strong communication skills, effective time management, and ongoing training provided by MTS. Additionally, working collaboratively with team members and supervisors helps in sharing solutions and best practices, ensuring a supportive work environment where staff can learn and grow.

What are MTS Customer Service representatives?

MTS Customer Service representatives are professionals who assist customers of Manitoba Telecom Services (MTS) with inquiries, technical support, billing issues, and account management. They act as the first point of contact for customers seeking help with MTS products and services such as internet, phone, and television. These representatives aim to resolve problems efficiently while providing a positive customer experience. Their role often involves troubleshooting, providing information, and escalating complex issues to specialized teams if needed.

What is the difference between Mts Customer Service vs Mts Technical Support?

AspectMts Customer ServiceMts Technical Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, retail stores, or office settingsHelp desks, call centers, or on-site technical support
Employer & Industry UsageTelecommunications companies, retail providersTelecom providers, internet service providers
Common Search & ComparisonCustomer interaction, service quality, problem resolutionTechnical troubleshooting, network issues, device support

While both roles involve assisting customers within the telecommunications industry, Mts Customer Service focuses on general customer support and service inquiries, whereas Mts Technical Support emphasizes resolving technical issues and troubleshooting network or device problems. Understanding these differences helps job seekers identify the right role based on their skills and interests.

More about Mts Customer Service jobs
What cities are hiring for Mts Customer Service jobs? Cities with the most Mts Customer Service job openings:
What states have the most Mts Customer Service jobs? States with the most job openings for Mts Customer Service jobs include:
What job categories do people searching Mts Customer Service jobs look for? The top searched job categories for Mts Customer Service jobs are:
Mts Customer Service jobs near you
Infographic showing various Mts Customer Service job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Physical job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Field Service Representative - Camp Pendleton, CA

Field Service Representative - Camp Pendleton, CA

Akima, LLC

Oceanside, CA • On-site

$100K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Akima rating

7.6

Company rating: 7.6 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

207th of 350 rated engineering

Job description

Pinnacle Solutions is developing the USMC Amphibious Combat Vehicle (ACV) Maintenance Training System (MTS) to provide state-of-the-art training and maintenance support to the fleet. Once fielded, the MTS will be managed and maintained by a full-time, in-person Field Service Representative (FSR).
The MTS includes the following three products:
  • Electronic Classrooms (ECs) provide a digital virtual-reality/mixed reality system that enables demonstration of instructor-led training, coursework and materials.
  • The Diagnostic Task Trainer (DTT) trains students in diagnostics, troubleshooting, maintaining, and repairing ACV systems, faults codes and Line Replaceable Units (LRU).
  • The Part Task Trainer (PTT) provides entry-level ACV technicians with hands-on proficiency in the installation and removal of the ACV power pack and suspension components as well as emergency egress training.

The FSR will be the on-site point of contact for all matters pertaining to the operational readiness of the MTS. The FSR shall provide MTS support during a standard work week (Monday through Friday), eight (8) hours per day in-person, via telephone, or other electronic media based on their geographic location. The West Cost FSR will be physically located at Camp Pendleton, CA at the Assault Amphibian Center of Excellence and will support all MTS at Camp Pendleton, Twentynine Palms, CA, and Okinawa, Japan locations.
This is an exempt position.
Responsibilities
The scope of the FSR support includes, but is not limited to, the following tasks:
  • Support initial setup and training of the ACV MTS at all West Cost sites.
  • Install software updates to the ECs and DTT when delivered.
  • Support site personnel in the start-up, software loading, and other functions necessary to ensure all MTS are ready-for-training.
  • Provide a single point of contact to support the MTS devices that are not located at Camp Pendleton to expedite repairs.
  • Travel to other ACV MTS sites for on-site updates, repairs, and training (within 30 days of being requested).
  • Inventory and account for all equipment received.
  • Inspect all equipment for damages and document the findings.
  • Perform functional tests.
  • Repair or replace failed equipment, to include spares, with items that are the same as, interchangeable with, or meet the form, fit, and function requirements of the items included in the delivered training system.
  • Prepare failure and repair report for items requiring maintenance actions.
  • Coordinate the preparation, packaging, and shipment of equipment for repair or replacement, following logistics and handling processes.
  • Verify all maintenance trainer technical documentation for technical errors, omissions, and other deficiencies. Comments, redlines, and other corrections to documentation shall be submitted monthly.
  • Support monthly metrics and status reporting to the Pinnacle Program Manager in Huntsville.
  • Serve as Subject Matter Expert (SME) when necessary for MTS development.

Qualifications
  • Minimum of 10 years of experience and expert knowledge of USMC equipment maintenance.
  • Excellent communication skills - oral and written.
  • Able to solve highly complex problems, provide recommendations and produce practical solutions.
  • Available to perform the responsibilities required of the contract for 5 days per week, 8 hours per day.
  • Be able to obtain a security clearance.
  • Comply with military base policies and practices, such as driving, safety and security.
  • Be a U.S. Citizen.

Desired Qualifications:
  • AAV, ACV, LAV, or tank maintenance experience.

Salary:
$100,000 - $130,000
Job ID
2026-23016
Work Type
On-Site
Pay Range
100000 - 130000
Benefits
Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.
Company Description
Work Where it Matters
Pinnacle Solutions, an Akima company, is not just another federal contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At Pinnacle Solutions, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, Pinnacle Solutions provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, Pinnacle Solutions delivers comprehensive services for general construction and renovation, as well as civil and marine construction.
As a Pinnacle Solutions employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

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About Akima

Sourced by ZipRecruiter

As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.

Industry

Specialty trade contractors

Company size

5,001 - 10,000 Employees

Headquarters location

Herndon, VA, US

Year founded

1995

Social media

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