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Mts Customer Service Jobs (NOW HIRING)

ITW MTS Systems

CPQ Developer

Eden Prairie, MN · On-site

$88K/yr

... customers around the world, many of whom are leaders in their respective industries. By joining MTS ... Configure, deploy, and support product and service configuration models, including ongoing ...

Skillcloud HCM

Service Technician

New York, NY · On-site

$28/hr

MTS' success is built on offering customers cutting edge products while providing old-fashioned customer service. Skillcloud HCM Solutions has been engaged to manage this search. NO PHONE CALLS OR ...

Skillcloud HCM

Service Technician

Syracuse, NY · On-site

$28/hr

MTS' success is built on offering customers cutting edge products while providing old-fashioned customer service. Skillcloud HCM Solutions has been engaged to manage this search. NO PHONE CALLS OR ...

ITW MTS Systems

Electrical Engineer

Eden Prairie, MN

$70K - $115K/yr

... customers around the world, many of whom are leaders in their respective industries. By joining MTS ... Field Service Engineers at customer sites, and other electrical engineering product support.

Hcad

Customer Service Specialist I - Phone Bank

Houston, TX

$16.25 - $21.50/hr

This position will perform routine customer service support activities and tasks related to their ... AVS, HTS, MTS, ACTS, CAMA, etc.). Maintain awareness of changes in the district policies and ...

Skillcloud HCM

Sales Support Specialist

Woburn, MA · On-site

$28/hr

Strong customer service skills and a desire to solve problems and work with customers to meet their needs. * Excellent interpersonal skills to work effectively with customers and the MTS team. * Tech ...

Skillcloud HCM

Sales Support Specialist

Woburn, MA · On-site

$28/hr

Strong customer service skills and a desire to solve problems and work with customers to meet their needs. * Excellent interpersonal skills to work effectively with customers and the MTS team. * Tech ...

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How much do mts customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for mts customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an MTS Customer Service representative?

MTS Customer Service representatives are professionals who assist customers of Manitoba Telecom Services (MTS) with inquiries, technical support, billing issues, and account management. They act as the first point of contact for customers seeking help with MTS products and services such as internet, phone, and television. These representatives aim to resolve problems efficiently while providing a positive customer experience. Their role often involves troubleshooting, providing information, and escalating complex issues to specialized teams if needed.

What is the difference between Mts Customer Service vs Mts Technical Support?

AspectMts Customer ServiceMts Technical Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, retail stores, or office settingsHelp desks, call centers, or on-site technical support
Employer & Industry UsageTelecommunications companies, retail providersTelecom providers, internet service providers
Common Search & ComparisonCustomer interaction, service quality, problem resolutionTechnical troubleshooting, network issues, device support

While both roles involve assisting customers within the telecommunications industry, Mts Customer Service focuses on general customer support and service inquiries, whereas Mts Technical Support emphasizes resolving technical issues and troubleshooting network or device problems. Understanding these differences helps job seekers identify the right role based on their skills and interests.

What are the key skills and qualifications needed to thrive as an MTS Customer Service representative, and why are they important?

To thrive as an MTS Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help you effectively address customer inquiries and resolve issues. These skills ensure customer satisfaction, efficient issue resolution, and contribute to the overall reputation and success of the company.

What are some common challenges faced by MTS Customer Service representatives and how can they be managed?

MTS Customer Service representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and staying updated with rapidly changing products or service offerings. To navigate these challenges, representatives rely on strong communication skills, effective time management, and ongoing training provided by MTS. Additionally, working collaboratively with team members and supervisors helps in sharing solutions and best practices, ensuring a supportive work environment where staff can learn and grow.

What skills are needed for MTS customer service jobs?

MTS customer service jobs require strong communication skills, problem-solving abilities, and patience to assist customers effectively. Knowledge of the company's products or services, basic computer skills, and the ability to work in a team are also important for success in this role.

What is the average salary for MTS customer service jobs?

The average salary for MTS customer service representatives typically ranges from $30,000 to $45,000 per year, depending on experience, location, and specific employer. Entry-level positions may start lower, while experienced agents or those with specialized skills can earn higher wages, often with opportunities for advancement and benefits.

What are the pros and cons of MTS customer service jobs?

MTS customer service jobs typically offer opportunities to develop communication and problem-solving skills, with schedules that may include shifts and remote work options. However, these roles can involve high call volumes, repetitive tasks, and sometimes challenging customer interactions, which may impact job satisfaction. Compensation and advancement opportunities vary depending on the company and location.
More about Mts Customer Service jobs
What cities are hiring for Mts Customer Service jobs? Cities with the most Mts Customer Service job openings:
What states have the most Mts Customer Service jobs? States with the most job openings for Mts Customer Service jobs include:
What job categories do people searching Mts Customer Service jobs look for? The top searched job categories for Mts Customer Service jobs are:
Mts Customer Service jobs near you
Infographic showing various Mts Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CPQ Developer

ITW MTS Systems

Eden Prairie, MN • On-site

$88K/yr

Full-time

Re-posted 23 days ago

Job description

Job Description:

14000 Technology Dr., Eden Prairie, MN 55344, USA

Full-time

Smart people.

Smart ideas.

Smart choice.

A thriving environment for learning, innovation and growth.

Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people’s lives. It is a place where you can learn, innovate and grow professionally.

Transforming what’s possible with cars, aircraft, bridges, wind turbines and space-age materials — this is work we dream about as kids. At MTS, it’s a rewarding career path for talented individuals who are willing to work hard, think hard, and commit to solving complex and critical challenges for our customers around the world, many of whom are leaders in their respective industries.

By joining MTS, you’ll have access to the latest tools and technologies, along with the support of colleagues who are passionate about their work. You’ll discover a dynamic culture of continuous improvement that extends to our people, one that offers numerous ways to expand your knowledge and advance your career. And because we are a global company, your work may also include world travel.

Primary Objective

A CPQ Modeler is responsible for providing value to the MTS team by designing, creating and supporting product configurations for our Sales Teams globally. They have responsibility for assembling data, analyzing requirements, and identifying simplified design solutions which help drive Sales teams’ ability to generate fast, efficient and high-quality quotes for our customers. They work with Products teams, including Engineering, Manufacturing and Service to provide the appropriate output for back-end processing.

Major Areas of Accountability

  • Configure, deploy, and support product and service configuration models, including ongoing enhancements.

  • Continuously refine logic, rules, tables, and supporting documentation to enable efficient loading of new products, enhancements, and functional improvements.

  • Provide technical expertise and guidance on configuration structure, ensuring rules and attributes are applied accurately to create fully configurable products. Develop comprehensive documentation for new products and enhancements.

  • Guide cross functional product teams in developing test scripts to validate configurations. Identify issues, recommend solutions, and implement modifications as needed.

  • Collaborate with product teams to maintain tables, master data, and configurations as new products, changes, or enhancements are introduced.

  • Plan and coordinate change management activities required to maintain configuration integrity between Salesforce, SAP and the CPQ tool. Manage the movement of change sets across environments.

  • Diagnose and resolve issues efficiently by maintaining a clear, analytical approach throughout the troubleshooting process. Understand system interfaces to determine root causes and implement effective resolutions.

  • Contribute input to the development and prioritization of CPQ enhancements.

  • Build and maintain strong working relationships with cross functional partners in product engineering, product management, sales, marketing communications, and operations. Demonstrate reliability, follow through, and a commitment to fostering mutual trust.

  • Develop and uphold modeling standards aligned with vendor guidance and MTS best practices. Stay informed on new features and vendor enhancements to improve efficiency, performance, and user experience.

Preferred General Qualifications and Experience

  • Must be legally Authorized to work in the United States

  • 2 or more years of experience working as a CPQ Developer

  • Familiarity with Oracle CPQ and BML language, or equivalent

  • Familiarity with Salesforce and SAP systems

  • Familiarity with Product Configuration for Manufacturing and Software products

  • Strong analytical and problem solving skills

  • Excellent communication and documentation abilities

  • Ability to work cross functionally in a fast paced environment

Education

  • Bachelor’s degree in Computer Science, Information Systems or another related field

Physical Demands (US only)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 

Compensation Information:

$88,000 - $120,000 Annual Salary, commensurate with experience and qualifications. 

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 


As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 


All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

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