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Mts Customer Service Jobs (NOW HIRING)

Skillcloud HCM

Sales Support Specialist

Woburn, MA

$28/hr

Strong customer service skills and a desire to solve problems and work with customers to meet their needs. * Excellent interpersonal skills to work effectively with customers and the MTS team. * Tech ...

Skillcloud HCM

Sales Support Specialist

Woburn, MA · On-site

$28/hr

Strong customer service skills and a desire to solve problems and work with customers to meet their needs. * Excellent interpersonal skills to work effectively with customers and the MTS team. * Tech ...

MasterCard

FIU Analyst

Purchase, NY · On-site

... Services ("MTS") in the United States, through which regulated payments activity is undertaken for U.S.-based customers and others around the world. MTS is a division within Mastercard that ...

Mastercard, Inc.

FIU Senior Analyst

Purchase, NY · On-site

$90K - $113K/yr

... Services (MTS) in the United States through which regulated payments activity is undertaken for our US-based customers and others around the world. MTS is a division within Mastercard that undertakes ...

Mastercard, Inc.

FIU Associate Analyst

Purchase, NY · On-site

... Services (MTS) in the United States through which regulated payments activity is undertaken for our US-based customers and others around the world. MTS is a division within Mastercard that undertakes ...

MasterCard

FIU Associate Analyst

Purchase, NY · On-site

$81K - $110K/yr

... Services (MTS) in the United States through which regulated payments activity is undertaken for our US-based customers and others around the world. MTS is a division within Mastercard that undertakes ...

Mastercard, Inc.

FIU Analyst

Purchase, NY · On-site

... Services ("MTS") in the United States, through which regulated payments activity is undertaken for U.S.-based customers and others around the world. MTS is a division within Mastercard that ...

MasterCard

FIU Senior Analyst

Purchase, NY · On-site

$90K - $113K/yr

... Services (MTS) in the United States through which regulated payments activity is undertaken for our US-based customers and others around the world. MTS is a division within Mastercard that undertakes ...

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All JobsMts Customer Service Jobs

Mts Customer Service information

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How much do mts customer service jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for mts customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consulting, executive positions, certain medical professionals, or skilled trades like commercial pilots or project managers in large projects. These roles often require advanced skills, certifications, or significant experience, and may involve freelance or contract work with high hourly rates or project-based payments.

What are MTS Customer Service representatives?

MTS Customer Service representatives are professionals who assist customers of Manitoba Telecom Services (MTS) with inquiries, technical support, billing issues, and account management. They act as the first point of contact for customers seeking help with MTS products and services such as internet, phone, and television. These representatives aim to resolve problems efficiently while providing a positive customer experience. Their role often involves troubleshooting, providing information, and escalating complex issues to specialized teams if needed.

What is the difference between Mts Customer Service vs Mts Technical Support?

AspectMts Customer ServiceMts Technical Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, retail stores, or office settingsHelp desks, call centers, or on-site technical support
Employer & Industry UsageTelecommunications companies, retail providersTelecom providers, internet service providers
Common Search & ComparisonCustomer interaction, service quality, problem resolutionTechnical troubleshooting, network issues, device support

While both roles involve assisting customers within the telecommunications industry, Mts Customer Service focuses on general customer support and service inquiries, whereas Mts Technical Support emphasizes resolving technical issues and troubleshooting network or device problems. Understanding these differences helps job seekers identify the right role based on their skills and interests.

What are the key skills and qualifications needed to thrive as an MTS Customer Service Representative, and why are they important?

To thrive as an MTS Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help you effectively address customer inquiries and resolve issues. These skills ensure customer satisfaction, efficient issue resolution, and contribute to the overall reputation and success of the company.

What are some common challenges faced by MTS Customer Service representatives and how can they be managed?

MTS Customer Service representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and staying updated with rapidly changing products or service offerings. To navigate these challenges, representatives rely on strong communication skills, effective time management, and ongoing training provided by MTS. Additionally, working collaboratively with team members and supervisors helps in sharing solutions and best practices, ensuring a supportive work environment where staff can learn and grow.

How to get hired for customer service?

To get hired as a customer service representative, candidates should have strong communication skills, a positive attitude, and basic computer proficiency. Relevant experience, a professional resume, and demonstrating problem-solving abilities during interviews can improve chances of employment. Some roles may require specific certifications or familiarity with customer service tools like CRM software.

What skills are needed for MTS jobs?

MTS customer service jobs require strong communication skills, problem-solving abilities, and patience to assist customers effectively. Knowledge of company products or services, proficiency with computers and customer service software, and the ability to work in a team environment are also important. Often, these roles require a high school diploma or equivalent and may involve flexible scheduling.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as customer success managers, account managers, or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, strong communication skills, and sometimes technical certifications or industry knowledge.
More about Mts Customer Service jobs
What cities are hiring for Mts Customer Service jobs? Cities with the most Mts Customer Service job openings:
What states have the most Mts Customer Service jobs? States with the most job openings for Mts Customer Service jobs include:
What job categories do people searching Mts Customer Service jobs look for? The top searched job categories for Mts Customer Service jobs are:
Mts Customer Service jobs near you
Infographic showing various Mts Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 95% Full Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Sales Support Specialist

Skillcloud HCM

Woburn, MA

$28/hr

Full-time

Medical, Life, Retirement, PTO

Posted 5 days ago

Job description

Sales Support Specialist 

Maine Technical Source (MTS) 

Woburn, MA 

 

Maine Technical Source is seeking a Sales Support Specialist to work from their office and showroom in Woburn, MA.

Requirements of the Sales Support Specialist:

  • High school diploma required; bachelor's degree preferred. 

  • Previous experience in sales or customer service supporting technical products preferred; experience in construction/engineering/surveying a plus.  

  • Ability and eagerness to learn product technical specifications to explain the technology to customers and troubleshoot issues. 

  • Interest and flexibility to support the MTS team in a variety of areas that include sales and customer service. 

  • Strong customer service skills and a desire to solve problems and work with customers to meet their needs.  

  • Excellent interpersonal skills to work effectively with customers and the MTS team. 

  • Tech savvy with the ability to troubleshoot software and technical issues.  

  • Previous CAD software experience preferred. 

  • Must possess a valid driver's license and maintain a clean driving record. 

  • Ability to lift 30 pounds. 

  • Ability to work from the Woburn office/showroom Monday through Friday, 8:00am-5:00pm, and ability to travel locally. 

Benefits of the Job:

  • Hourly rate starts at $28.00 per hour, commensurate with experience. 

  • Health Insurance provided with a company contribution to premium that is based on salary level. 

  • Company matching HSA contribution.  

  • 401(k) with a 30% match on the first 15% the employee contributes. 

  • STD/LTD 

  • Life/AD&D 

  • PTO 

  • Paid Holidays 

  • Parental Leave 

Responsibilities of the Sales Support Specialist:

  • Support the MTS sales and office team by demonstrating surveying, engineering, and construction instruments, answering customer questions, assisting with product setup, and providing product training. 

  • Provide quotes, pricing structure details, and technical support to customers through phone inquiries, showroom visits, website contact, etc. 

  • Obtain a Part 107 commercial drone certification to underpin MTS's expanding sUAS sales initiatives, while progressively building foundational proficiency in drone mapping. This credential will not only legitimize operational capabilities but also broaden technical fluency, enabling informed engagement with clients and a deeper understanding of aerial data acquisition as the mapping discipline comes into focus. 

  • Greet customers in the showroom, answer questions and take showroom orders. 

  • Submit all customer orders and repair ticket information timely and accurately; follow up or resolve customer issues in a timely manner. 

  • Serve as the main point of contact to coordinate and respond to customers regarding training and customer events.  

  • Stay up to date on new technology regarding hardware and software solutions through self-guided learning, vendor training, and other resources. 

Maine Technical Source (MTS) is a privately owned company that supplies surveyors, engineers, contractors and architects with the world's finest technical and measurement tools, supplies, software, training, and service from locations in ME, MA, and NY.  MTS' success is built on offering customers cutting edge products while providing old-fashioned customer service. 

Skillcloud HCM Solutions has been engaged to manage this search. NO PHONE CALLS OR RECRUITERS PLEASE. 


Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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