Mta Solutions Jobs (NOW HIRING)

Mgr Instructional Design&Del - 01053982

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Agency: MTAHQ

Job Title: Manager, Instructional Design and Delivery

Department: 803101

Division: 800001

Job Family: Human Resources

Grade: 551

Reports To: Asst Dir Learning Development

Work Location: TRAINING

Full Time/Part-Time: F

Hours of Work: 7.5

Union: Non-Represented Position

MTA Headquarters reserves the right to remove this posting before the application deadline
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Telework:
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
Job Summary:
The Manager, Instructional Design and Delivery will be tasked with designing courses, developing curricula and creating training materials, for all leadership development initiatives/programs within the Organizational Development unit. This is an active role that will equip MTA employees with the necessary tools for the development in current and future advancement. The selected candidate will be responsible for delivering innovative and engaging leadership content for both in-person and remote environments. The ideal candidate will work alongside their counterparts to assess the needs of the current MTA Network state and he/she should be comfortable facilitating recommended outcomes. This role reports to the Senior Manager, Instructional Design and Delivery on the Organizational Design and Development team.
Responsibilities:

• Plan, manage and facilitate learning courses both in-person and within virtual settings.


• Collaborate and consult with MTA Network subject matter experts to determine effective training solutions to address leadership development needs.


• Within the structures of in-person and virtual learning, keep abreast with emerging technologies along with applying those best practices to the Leadership Development framework.


• Provide management and support to a team of technology and multi-media knowledge personnel to ensure first-in-class initiatives/programming will remain consistent and unwavering.


• Serve as a Leadership Development team management lead in the instructional design, delivery, management, and evaluation of in-person and virtual programming.


• Design and apply a data-driven approach to measure the effectiveness of adult learning and development of MTA staff.


• Demonstrate the ability to handle multiple projects with quick deadlines.
• Performs other duties as assigned


• Complies with all policies and standards


• May be required to work hours outside regular work hours, as applicable


• Observes the work performed by contractors, as applicable


• Reviews invoices and approves them if the work has contractual standards, as applicable


• Addresses performance issues with the contractor when possible, as applicable


• Escalates issues to other parties when needed, as applicable

Education:

• Bachelor’s Degree in Arts/Sciences (BA/BS) in Education, Information Technology or in related field, or an equivalent combination of education and experience may be considered in lieu of a degree; Required

Experience:

• Minimum 5 years of equivalent work experience in the areas of project management, instructional design for online learning specialization; Required


• Minimum 3 years in the design, delivery and management of impactful and development programs on the topic of leadership and management. Required


• Minimum 4 years experience within a managerial role in a large, multi-faceted, fast-paced organization or governmental body Preferred

Skills and Abilities:

• An equivalent combination of education and experience may be considered. Required


• Quality assurance oversight for employee development programs/trainings. Required


• Demonstrated technical expertise both within in-person and virtual learning environments. Required


• Has experience in building strong relationships across a large multi-functional agency. Required


• Possess strong interpersonal, written and visual communication skills. Required


• Strong decision-making and problem-solving skills; proven research skills to gather data and execute best practice components. Required


• Knowledgeable in various approaches to performance gaps with an emphasis on using various learning modalities (such as digital learning, job aids, etc.) to develop programs/initiatives. Required

Licenses & Certifications:

• Instructional Design Preferred


• E-learning Preferred


• Multimedia Development Preferred

Additional Licenses & Certifications:

• Instructional Design Preferred


• E-learning Preferred


• Multimedia Development Preferred

Additional Information:
The recommended posting and SES salary range are $95,000 - $110,000.
Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.
To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
How to Apply:
For Internal Applicants:
Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.
For External Applicants:
Visit www.mta.info, click the “Careers” link located in the footer under the "The MTA" section, then click on “See All Open MTA Positions”.
Search for the desired position, click Apply, and follow the instructions.
Comprehensive Benefits & Total Rewards Package:
Transportation & Financial Benefits

• Commuting Made Easy – Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.


• Premium Health Coverage at Low Cost – Access high-quality individual, family and domestic partner healthcare, dental, vision and life insurance plans.


• Secure Your Future – Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Time Off & Work-Life Balance

• Generous Time Away – Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.


• Holistic Support Services – Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Professional Growth & Development

• Learning & Development Program – Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.


• Educational Investment – Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.

Employee Experience & Community

• Employee Assistance Programs – Comprehensive support services to help you navigate life's challenges with confidence and resources.


• Discounts & Perks – Take advantage of MTA employee discount programs offering savings on products and services.


• Connect & Belong – Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.