Mta Solutions Jobs (NOW HIRING)

Manager of ESA Technology Solution Management - 01068547

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Agency: MTAHQ

Job Title: Manager of ESA Technology Solution Management (C)

Department: IT Strategy/Architect

Division:

Job Family: IT, Telecom & Internet

Grade: 805

Reports To:

Work Location: 2 BROADWAY

Full Time/Part-Time: F

Hours of Work: 7.5

Union: Non-Represented Position

MTA Headquarters reserves the right to remove this posting before the application deadline
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Telework:
This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
Job Summary:
This role will lead the execution and delivery of complex, cross-domain technology initiatives within the Enterprise Strategy & Architecture division. It combines technical solution and project management with strategic oversight, working closely with architecture functions across Enterprise Architecture, Cloud, Platform, Data & AI, Application, and Network Architecture, as well as IT teams including Capital Projects, Operational Technology, Infrastructure & Operations, Product, Cyber Security, and other key stakeholders .
Responsibilities:

• Plans and executes projects according to deadlines and within budget, including resources and coordinating efforts of team members and third-party contractors or consultants.


• Develops solutions to meet project requirements while following MTA architecture standards, tool selection, architecture patterns and templates.


• Provides a central point of contact for ESA project execution across technology work, encompassing input from all stakeholders, including Business, vendors, IT, legal, procurement, Risk, and compliance.


• Provides leadership, mentorship, and direction to team members, fostering a collaborative work environment.


• Contributes to the development of the technology strategy ESA projects and ensures that technology resources are aligned with business objectives.


• Manages and allocates both human and technical resources efficiently to ensure that projects are completed efficiently.


• Acts as a primary point of contact for project stakeholders, providing regular updates and ensures that stakeholder requirements are met.


• Contributes to the development of the budget for technology initiatives and forecasts future needs to ensure that resources are available as needed.


• Oversees the quality control of all technology deliverables, ensuring that they meet or exceed industry standards and customer expectations.


• Mitigates potential risks that could impact technology projects. Evaluates existing processes and systems to identify opportunities for continuous improvement and innovation. May oversee between 10 and 20 staff; provides direction, feedback and coaching as needed.


• Continually manages team priorities and resource demand/supply; recommends timelines and resources needed to achieve goals and objectives. Ensures efficient allocation of resources to meet project timelines and objectives. Track and report project progress using KPIs and dashboards, preparing and presenting regular updates to the Chief IT Architect and other executive leadership.


• Oversees rigorous quality assurance processes to deliver reliability, performance, and safety objectives. Oversees staff workload and quality of work, addressing performance issues when needed.


• Develops and manages budgets, contracts, and resources.


• Continuously develops and maintains personal knowledge of relevant industry models, methods, and tools, emerging technologies, and high impact regulatory changes.


• Attracts and develops a high-performing and diverse workforce, empowering all staff to elevate their technical and leadership competencies, level of responsibility, and performance. Maintains an engaged workforce and fosters a positive culture throughout organizational change.
• Performs other duties as assigned


• Complies with all policies and standards


• May be required to work hours outside regular work hours, as applicable


• Observes the work performed by contractors, as applicable


• Reviews invoices and approves them if the work has contractual standards, as applicable


• Addresses performance issues with the contractor when possible, as applicable


• Escalates issues to other parties when needed, as applicable

Education:

• Bachelor’s Degree in Arts/Sciences (BA/BS) Bachelor’s degree. Required

Experience:

• Minimum 5 years Minimum of 5 plus years of relevant technology experience. A combination of education and experience may be considered in lieu of a degree. Required

Skills and Abilities:

• Successfully troubleshoots application problems independently, whenever they occur.
  Analyzes a chain of events and applies technical knowledge following established procedures and/or detailed specifications.
  Seeks advice from Supervisor as needed. Required


• Technical Skills
  Expert knowledge of software architecture, including architectural styles and methodologies.
  Adept in database management and data analysis tools.
  Expert ability to manage cross-functional teams and multi-stakeholder projects.
  Expert in facilitating strong business relationships between key stakeholders to fulfill their needs and align technology solutions accordingly.
  Expert in providing technical analysis to ensure transactions and work are compliant with regulations.
  Expert experience with project management methodologies like Agile, Scrum, or Waterfall.
  Expert experience in designing and evaluating technical solutions in alignment with business needs.
  Adept knowledge of IT infrastructure.
  Expert knowledge of OT technologies used in transportation capital projects.
  Expert communication skills to translate complex technical information to non-technical stakeholders. Required


• Leadership Skills
  Expert leadership in leading change by developing inter/intra team communication and cohesiveness; sustainment of culture and supporting staff during organizational growth/changes.
  Expert leadership in leading people by working with staff to develop systems to ensure consistent, high-quality project management discipline for all technology related initiatives and endeavors.
  Expert leadership in driving results by meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
  Expert leadership in business acumen by providing direction on evaluation, selection, implementation, and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.
  Expert leadership in building coalitions by internally and externally building partnerships with key stakeholders to help achieve the MTA’s mission or common goals through influence or negations. Required


• Behavioral Skills
  Demonstrated ability to lead teams, provide coaching and direct feedback.
  Expert in active listening, attention to detail, customer service, prioritization, and problem-solving skills.
  Expert in working independently and strategically.
  Expert in identifying and analyzing risks and developing effective mitigation strategies.
  Expert technical knowledge and diverse skillset to understand various technologies, systems, and potential risks.
  Expert in critical thinking, problem-solving, and decision-making skills.
  Expert in interpersonal and verbal and written communication skills, with the ability to effectively collaborate with both technical and non-technical peers.
  Expert in managing multiple projects simultaneously and prioritizing tasks based on urgency and impact.
  Extensive hands-on experience with related tools.
  Expert experience with working under pressure and meeting deadlines individually and collaboratively. Thinks logically, assesses problems, and is results oriented.
  Expert in identifying complex business and technology risks and associated vulnerabilities.
  Expert in communicating effectively, both orally and in writing, to interact with team members, customers, management, and support personnel (technical and non-technical).
  Expert in establishing and maintaining effective working relationships with employees at all levels within the organization, and with both internal and external customers. Required

Additional Information:
Compensation recommends a posting salary range of $160,963 - $189,990 and the Established Salary is $189,990.
Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.
To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
How to Apply:
For Internal Applicants:
Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.
For External Applicants:
Visit www.mta.info, click the “Careers” link located in the footer under the "The MTA" section, then click on “See All Open MTA Positions”.
Search for the desired position, click Apply, and follow the instructions.
Comprehensive Benefits & Total Rewards Package:
Transportation & Financial Benefits

• Commuting Made Easy – Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.


• Premium Health Coverage at Low Cost – Access high-quality individual, family and domestic partner healthcare, dental, vision and life insurance plans.


• Secure Your Future – Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Time Off & Work-Life Balance

• Generous Time Away – Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.


• Holistic Support Services – Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Professional Growth & Development

• Learning & Development Program – Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.


• Educational Investment – Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.

Employee Experience & Community

• Employee Assistance Programs – Comprehensive support services to help you navigate life's challenges with confidence and resources.


• Discounts & Perks – Take advantage of MTA employee discount programs offering savings on products and services.


• Connect & Belong – Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.