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Neotecra

PC Support Technician

Manhattan, NY · On-site

Experience with Windows 10/11, Windows Server, Microsoft 365/Office, email, and network printing ... Willingness to provide 24/7 onsite support and work at different MTA facilities as needed.

Neotecra

PC Support Technician

New York, NY · On-site

Experience with Windows 10/11, Windows Server, Microsoft 365/Office, email, and network printing ... Willingness to provide 24/7 onsite support and work at different MTA facilities as needed.

Neotecra

PC Support Technician

Manhattan, NY · On-site

Experience with Windows 10/11, Windows Server, Microsoft 365/Office, email, and network printing ... Willingness to provide 24/7 onsite support and work at different MTA facilities as needed. Ability ...

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As of Sep 11, 2026, the average hourly pay for mta server in the United States is $15.29, according to ZipRecruiter salary data. Most workers in this role earn between $10.34 and $17.31 per hour, depending on experience, location, and employer.

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Infographic showing various Mta Server job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $31,808 per year, or $15.3 per hour.

Application Developer Levels 1 - 5

New York, NY • On-site

Metropolitan Transportation Authority
Urban Transit Systems • 1 - 5K employees
Learn more about Metropolitan Transportation Authorityexternal

$62K - $89K/yr

Full-time

Re-posted 9 days ago

Metropolitan Transportation Authority rating

7.5

Company rating: 7.5 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

Job description

Description
Position at MTA Headquarters
JOB TITLE:
Application Developer Levels 1 - 5
SALARY RANGE:
Level 1 $57,100 - $81,572
Level 2 $62,812 - $89,731
Level 3 $69,092 - $98,703
Level 4 $76,001 - $108,573
Level 5 $86,703 - $123,862
DEPT/DIV:
Information Technology
SUPERVISOR:
Director, Portfolio & Program Mgmt
LOCATION:
2 Broadway, New York, NY 10004
HOURS OF WORK:
9:00 am - 5:00 pm (8 hours/day) or as required
Opening:
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Summary:
The primary purpose of this position is to design, code, and test programs for either a web-based, mobile, or client/server environment; also to develop the technical specification and necessary documentation in compliance with MTA procedures.
Responsibilities:
Level 1
  • Code, configure, and deliver easily maintainable software according to the specification provided using standard MTA tools and products.
  • Test and debug routines and programs for efficient processing and maximum utilization of computer systems.
  • Develop and maintain technical and standard documentation for program development activities in a timely and high-quality manner.
  • Participate in the evaluation of new software development products, applications, practices, and techniques.
  • Participate in the development and maintenance of functional test plans that adequately test the defined requirements and functions.
  • Participate in the analysis of business requirements and system design for the development and configuration of software applications that support MTA business requirements.

Level 2
Same as Level 1 with the following additional responsibilities:
  • Participate in the investigation and resolution of production problems and assist other technical support staff in solving technical issues related to MTA software applications.

Level 3
Same as Level 2 with the following additional responsibilities:
  • Code, configure, and deliver easily maintainable software according to the specification provided using standard MTA tools and techniques following MTA standards and guidelines.
  • Participate in the analysis and development of the business specification.
  • Investigate and resolve production problems in a timely manner.
  • Assist less experienced software developers/analysts in solving coding and technical issues related to MTA software.

Level 4
Same as Level 3 with the following additional responsibilities:
  • Work with business users to develop the technical and business specifications.
  • Test and debug routines and programs for efficient processing and maximum utilization of computer systems.
  • Analyze, develop, and maintain high-quality technical documentation in a timely manner.
  • Investigate and resolve production problems in a timely fashion.
  • Develop and maintain functional test plans that adequately test the defined requirements and functions.
  • Guide and lead software developer/analysts throughout the project life, from design, build, and test through to delivery.
  • Evaluate the operating efficiency of software developed by other MTA software developers/analysts and consultants.

Level 5
Same as Level 4 with the following additional responsibilities:
  • Lead in the development and delivery of well-designed software, from simple to extremely complex applications, following MTA standards and guidelines.
  • Take a leadership role in working with MTA business users to develop functional requirements and system specifications.
  • Analyze, develop, and maintain high-quality technical documentation.
  • Investigate and resolve production problems and assist other technical support staff in solving coding and technical issues related to MTA software applications.
  • Lead the evaluation of new software development products, applications, practices, and techniques.
  • Lead in the development and maintenance of functional test plans that adequately test the defined requirements and functions.
  • Develop test criteria, analyze/debug logic and coding errors, review programs, and assist other team members with the testing of all computer routines, programs, and integrated solutions.

Required Qualifications:
Level 1
  • Basic programming skills in MTA IT-supported languages and software packages; basic knowledge of secure coding techniques is a plus.
  • Basic knowledge and some experience applying programming logic to the development and debugging of software applications.
  • Basic knowledge of Windows and/or Linux operating systems and internet technologies.
  • Good interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
  • Ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
  • Good oral and written communication skills.
  • Good analytical skills.
  • Ability to initiate, demonstrate flexibility, and good time management skills.
  • Availability to handle production problems outside normal workday hours.

Level 2
Same as Level 1 with the following additional qualifications:
  • Programming skills in MTA IT-supported languages and software packages; basic secure coding techniques are a plus.
  • Knowledge of Windows and/or Linux operating systems and internet technologies.
  • Good interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
  • Demonstrated troubleshooting skills and ability to handle multiple programming tasks simultaneously.

Level 3
Same as Level 2 with the following additional qualifications:
  • Strong programming skills in an MTA IT-supported language. Strong knowledge of Windows and/or Linux operating systems and internet technologies.
  • Strong interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
  • Demonstrated ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
  • Strong leadership and oral and written communication skills.
  • Strong analytical skills.
  • Strong troubleshooting skills and ability to handle multiple programming tasks simultaneously.
  • Ability to initiate, demonstrate flexibility, and good time management skills.

Level 4
Same as Level 3 with the following additional qualifications:
  • Advanced programming skills in an MTA IT-supported language, including secure coding techniques.
  • Advanced knowledge of Windows and/or Linux operating systems and internet technologies.
  • Strong interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
  • Ability to work independently with minimal supervision.
  • Advanced ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
  • Ability to instruct and guide less senior software developers/analysts.

Level 5
Same as Level 4 with the following additional qualifications:
  • Advanced programming skills in an MTA IT-supported language, including secure coding techniques.
  • Excellent knowledge of Windows and/or Linux operating systems and internet technologies.
  • Excellent interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
  • Demonstrated ability to work independently with minimal supervision.
  • Demonstrated strong troubleshooting skills and ability to handle multiple programming tasks simultaneously.
  • Strong ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
  • Strong leadership skills and excellent oral and written communication skills, particularly the ability to describe technical issues in non-technical terms.
  • Demonstrated ability to plan activities and instruct and guide less senior software developers/analysts.
  • Excellent analytical skills.
  • Ability to demonstrate highly developed knowledge of current industry-standard IT technologies and market trends.
  • Demonstrated ability to plan, present, and apply complex technology solutions to solve critical business requirements effectively and efficiently.
  • Proven experience working with senior-level staff contributing to both short and long-term, technology-related planning strategies.

Education and Experience:
Level 1
  • Bachelor's degree or a minimum of 1 year of experience developing and maintaining software applications in a business environment.

Level 2
  • Bachelor's degree or a minimum of 5 years' experience developing and maintaining software applications in a business environment.
  • Must possess a minimum of 3 years' experience applying programming logic to the development of computer programs and software applications.

Level 3
  • Bachelor's degree or a minimum of 7 years' experience developing and maintaining software applications in a business environment.
  • Must possess a minimum of 5 years' experience applying programming logic to the development of computer programs and software applications.

Level 4
  • Bachelor's degree or a minimum of 10 years' experience developing and maintaining complex software applications in a medium-to-large business environment.
  • Must possess a minimum of 8 years' experience applying programming logic to the development of computer programs and software applications.

Level 5
  • Bachelor's degree or a minimum of 12 years' experience developing and maintaining complex software applications in a medium-to-large business environment.
  • Must possess a minimum of 10 years' experience applying programming logic to the development of computer programs and software applications.

Other Information:
This is a resume-based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and will be governed by the terms of the associated TCU collective bargaining agreement for IT employees. As such, candidates selected for this position will be represented by TCU and will be on MTA payroll. In addition, candidates selected may be required to work at any MTA Agency location.
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
Equal Employment Opportunity:
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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