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Mta Security Jobs (NOW HIRING)

MTA Headquarters

Manager, Product Development

New York, NY · Hybrid

$160K - $189K/yr

Summary The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is ...

MTA Headquarters

Manager - Financial Systems

New York, NY · Hybrid

$102K - $113K/yr

... the MTA Office of Management and Budget * Administration of current integrations between agency-specific cloud-based applications and source data applications. * Management of security in shared ...

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How much do mta security jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for mta security in the United States is $26.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $30.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an MTA Security Officer, and why are they important?

To thrive as an MTA Security Officer, you need a strong background in law enforcement or security, a high school diploma or equivalent, and often specialized training or certifications such as CPR or security licensing. Familiarity with surveillance systems, emergency communication tools, and incident reporting software is typically required. Exceptional situational awareness, problem-solving abilities, and effective communication skills help officers manage high-pressure situations and interact with the public. These skills ensure the safety and security of transit systems, protect passengers and staff, and support efficient incident response.

What is the difference between Mta Security vs Mta Customer Service Representative?

AspectMta SecurityMta Customer Service Representative
Required CredentialsSecurity certification, background checkCustomer service training, communication skills
Work EnvironmentSecurity posts, stations, stations, transit facilitiesCustomer service centers, stations, transit hubs
Employer & Industry UsageTransit authority security teamsTransit authority customer service teams
Common Search & ComparisonSecurity roles in transitCustomer service roles in transit

While both roles serve the transit industry, Mta Security focuses on maintaining safety and security at transit sites, requiring security credentials and a security background. Mta Customer Service Representatives primarily assist passengers, handle inquiries, and provide information, emphasizing communication skills. Both positions are essential for smooth transit operations but differ in responsibilities, credentials, and work environment.

How much do MTA security jobs pay?

MTA security jobs typically pay an hourly wage ranging from $20 to $25, depending on experience and shift differentials. These positions often require security training or certification and involve working in transit environments with a focus on safety and surveillance.

What are MTA Security jobs?

MTA Security jobs refer to positions responsible for ensuring the safety and security of the Metropolitan Transportation Authority (MTA) system, which includes subways, buses, and commuter rails. Employees in these roles may work as security officers, patrol agents, or supervisors, focusing on protecting passengers, staff, and infrastructure from crime, terrorism, and other threats. Duties often include surveillance, emergency response, enforcing regulations, and collaborating with law enforcement agencies. MTA Security staff play a crucial role in maintaining a safe transit environment for millions of daily riders.

Who is the highest paid security guard?

The highest paid security guards typically work in specialized environments such as executive protection or high-risk security, earning salaries that can exceed $70,000 annually. Factors influencing pay include experience, certifications, and the complexity of the security environment.

What does MTA security do?

MTA security personnel are responsible for maintaining safety and security within transit systems, including monitoring stations, trains, and buses. They enforce rules, assist passengers, and respond to emergencies, often working with surveillance tools and security protocols. Their role helps ensure a safe environment for commuters and staff.

How much do MTA subway guards get paid?

MTA subway guards, also known as station agents or security personnel, typically earn an annual salary ranging from $40,000 to $60,000, depending on experience and location. They often work shifts that include nights, weekends, and holidays, and may receive benefits such as health insurance and retirement plans.

What are some common challenges faced by MTA Security personnel, and how can new hires prepare for them?

MTA Security personnel often encounter challenges such as managing large crowds during peak hours, responding to emergencies quickly, and maintaining vigilance in high-traffic environments. New hires can prepare by developing strong situational awareness, practicing effective communication skills, and staying up to date with safety protocols. Training programs and mentorship from experienced team members also provide valuable guidance for handling stressful or unexpected situations.
More about Mta Security jobs
What cities are hiring for Mta Security jobs? Cities with the most Mta Security job openings:
What states have the most Mta Security jobs? States with the most job openings for Mta Security jobs include:
What job categories do people searching Mta Security jobs look for? The top searched job categories for Mta Security jobs are:
Mta Security jobs near you
Infographic showing various Mta Security job openings in the United States as of June 2026, with employment types broken down into 50% Internship, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $55,353 per year, or $26.6 per hour.

Manager, Product Development

MTA Headquarters

New York, NY • Hybrid

$160K - $189K/yr

Full-time

Posted 7 days ago

Job description

JOB TITLE:

Manager, Product Development

SALARY RANGE:

$160,963 - $189,990

DEPT/DIV:                          

Information Technology

SUPERVISOR:                    

Director, Product Development

LOCATION:

420 Lexington Ave, New York, NY 10170

HOURS OF WORK:           

9:00 am - 5:30 pm (7.5 hours/day) or as required

This position is eligible for teleworking, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire.

Opening

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Summary

The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. These services are provided on a 24/7/365 basis to support the MTA organization and its ridership. MTA IT's Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational, and back-end information systems to support MTA goals and priorities. 

This role is responsible for developing and maintaining product lifecycles from inception/innovation through design, build, and ultimately the ongoing run stage before an eventual product retirement. This role must possess knowledge in a core IT discipline and a broad understanding of related domains. The role is also responsible for managing cross-functional teams assigned to design, build, and maintain one or more product lines. Various products, including, but not limited to:

  • Corp Finance/ Capital Planning & Budget
  • Legal, Risk & Safety
  • Enterprise Asset Management
  • Workforce Products (Payroll, Pension, Timekeeping, Recruitment)
  • Employee Experience Platforms/Back-End Operations/DBA
  • Bus & Paratransit
  • Scheduling Crew Pick Transportation Intelligent Systems, Train Control
  • B&T Products
  • Customer Experience
  • Revenue Fare Collections

Responsibilities

  • Oversees rigorous quality assurance processes to deliver reliability, performance, and safety objectives. Oversees staff workload and quality of work, addressing performance issues when needed.
  • Implements the product vision and strategy into the product development team’s work. Identifies potential risks to the product and develops mitigation strategies. Escalates risks to leadership as needed.
  • Manages product initiatives to be completed on time and within budget.
  • Manages through change, including the ability to adapt to shifting priorities and market conditions.
  • Translates strategies and policies into operational plans, ensuring alignment with company objectives.
  • Delivers monthly or quarterly results, with performance subject to regular review against targets.
  • Collaborates with IT and business leaders to create and manage product roadmaps aligned with digital strategies.
  • Ensures team compliance with governance processes and adherence to technology architectures and methodologies.
  • Develops, manages, and monitors system support processes to maintain product quality and sustainability.
  • Understands customer needs, market trends, and the competitive landscape to inform product strategy and feature prioritization.
  • Manages day-to-day operations and motivates team(s) to achieve results; may be responsible for a budget. Manages team priorities and resource demand/supply; recommends timelines and resources needed to achieve goals and objectives.
  • Supervises a professional team of IT staff in its selection, adoption, development, and support of one or more product lines through all stages of the product lifecycle, from ideation, definition, prototyping, design, validation & testing, launch, run stage, and eventual product retirement.
  • Monitors and manages team activities and deliverables for adherence to relevant enterprise and departmental resource, technology, and operational governance/approval processes, and departmentally spanning technology architectures, models, methods, and tools.
  • Analyzes and monitors the effectiveness and efficiency of product(s), and develops, proposes, and implements improvement strategies.
  • Develops and maintains personal knowledge of relevant industry models, methods, and tools, emerging technologies, and high-impact regulatory changes.

Required for All Jobs

  • Performs other duties as assigned
  • Complies with all policies and standards
  • May be required to work hours outside regular work hours, as applicable
  • Observes the work performed by contractors, as applicable
  • Reviews invoices and approves them if the work meets contractual standards, as applicable
  • Addresses performance issues with the contractor when possible, as applicable
  • Escalates issues to other parties when needed, as applicable

Required Qualifications

  • Education: Bachelor’s degree. A combination of education and experience may be considered in lieu of a degree.
  • Experience: Minimum of 5 years of relevant technology experience. 
  • Demonstrated leadership ability.
  • Demonstrated ability to inspire, motivate, and empower people to achieve organizational goals.
  • Demonstrated ability to inspire, motivate, and empower people to achieve organizational goals.

Technical Skills

  • Expert in deep understanding of technology.
  • Strong ability to develop and implement enterprise product solutions. Ability to prioritize, handle multitask and work in an agile environment. Ability to quickly learn and understand new technologies.
  • Strong experience in managing projects and initiatives.
  • Strong experience with constant shifting needs and demands of the business Departments.
  • Experience in at least one software engineering methodology, including but not limited to:  Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD).
  • Experience with the following language(s): Job Specific (e.g., Ruby, Python, Java, C++, COBOL, etc).
  • Familiarity with the following vendor-specific platforms: Job Specific (e.g., Azure, Windows Server platforms, or Linux).

Leadership Skills

  • Expert leadership in leading change by developing inter/intra team communication and cohesiveness; sustainment of culture and supporting staff during organizational growth/changes.
  • Expert leadership in leading people by working with staff to develop systems to ensure consistent, high-quality project management discipline for all technology-related initiatives and endeavors.
  • Expert leadership in driving results by meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
  • Expert leadership in business acumen by providing direction on evaluation, selection, implementation, and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.
  • Expert leadership in building coalitions by internally and externally building partnerships with key stakeholders to help achieve the MTA’s mission or common goals through influence or negotiations

Behavioral Skills

  • Demonstrated ability to lead teams, provide coaching, and direct feedback.
  • Expert in active listening, attention to detail, customer service, prioritization, and problem-solving skills.
  • Expert in working independently and strategically.
  • Expert in identifying and analyzing risks and developing effective mitigation strategies.
  • Expert technical knowledge and a diverse skillset to understand various technologies, systems, and potential risks.
  • Expert in critical thinking, problem-solving, and decision-making skills.
  • Expert in interpersonal, verbal, and written communication skills, with the ability to effectively collaborate with both technical and non-technical peers.
  • Expert in managing multiple projects simultaneously and prioritizing tasks based on urgency and impact.
  • Extensive hands-on experience with related tools.
  • Expert experience with working under pressure and meeting deadlines individually and collaboratively. Thinks logically, assesses problems, and is results-oriented.
  • Expert in identifying complex business and technology risks and associated vulnerabilities.
  • Expert in communicating effectively, both orally and in writing, to interact with team members, customers, management, and support personnel (technical and non-technical).
  • Expert in establishing and maintaining effective working relationships with employees at all levels within the organization, and with both internal and external customers.

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Apply