Mta Conductor Jobs (NOW HIRING)

Job Title: Training Officer-Conductor Flag

Department: Operations Training

MTA Agency: Metro-North Railroad

Primary Location(s): New York, NY

Salary Range: $133,020.72

Regulated/Safety Sensitive: Yes. Non-DOT Regulated/Safety Sensitive

Union Affiliation: Non-agreement

Closing Date (if applicable): Until Filled

Shift (if applicable):

Title 55-a (yes or no): Not Applicable

Other: Telework eligible

ABOUT THE AGENCY 

MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities for its employees.

Metro-North Railroad reserves the right to remove this posting before the Application Deadline.

JOB SUMMARY 

This position is responsible for delivering training and assisting with new hire and Incumbent Conductor and Conductor flag classes, and all other Conductor training needs. Selecting and supervising new hire trainees, including ongoing performance reviews/evaluations, determination of eligibility to continue in the program, and approval of program completion. Managing the overall delivery of training programs, including coordination with the client department(s), management of resource needs, coordination of trainee schedules, recordkeeping, and other administrative responsibilities. Supporting and/or conducting training program development work as required. Performing peer review activities.

RESPONSIBILITIES

  Prepare, schedule, and deliver training programs. Includes new hire, regulatory, refresher, and induction training as required. Includes technical and non-technical training as required.

Perform ongoing evaluation of new hire student performance. Review records and counsel students. Implement disciplinary action as required, up to and including termination from the program. Participate in performance review committee(s) or similar efforts with other Training Officers, to establish and ensure a consistent approach to new hire performance issues. For training of incumbent employees, monitor student performance and coordinate with client department(s).

Participate in the development and maintenance of a comprehensive onboarding process for new Training Officers. Mentor and team-teach with new Training Officers to facilitate their development as fully qualified Training Officers capable of independently delivering effective training. Provide planning and guidance in preparation for team teaching events, ensure effective support to the new Training Officer during training delivery, and provide ongoing formal mentoring and informal feedback. When team-teaching with fully qualified Training Officers, provide regular peer-to-peer feedback.

Participate in establishment, maintenance, and improvement of a peer review program among Training Officers across the Department as required. Conduct peer observations and provide feedback. Participate in the identification of best practices for the Department. Serve as a subject matter expert in the development, review, evaluation, and revision of training programs for compliance with current statutory/regulatory requirements, documented practices, technology, operational needs, and other requirements. Coordinate with other staff performing program development and/or perform program development work as required. Conduct observations of programs and/or deliver pilots of new or updated programs and provide documented feedback to the development process. Keep accurate and timely training records, including, but not limited to, records of attendance, new hire student progress and performance, and coordination with support departments and client department(s). Perform other administrative duties as required.

Provide expertise on technical, operations, and/or work practices to client department(s) as appropriate. Identify performance problems (with equipment, material, and/or personnel, as appropriate) and implement solutions. Provide additional support to client department(s) as required.

Performs other duties as assigned Complies with all policies and standards

May be required to work hours outside regular work hours, as applicable

Observes the work performed by contractors, as applicable

Reviews invoices and approves them if the work has contractual standards, as applicable Addresses performance issues with the contractor, when possible, as applicable

Escalates issues to other parties when needed, as applicable

KNOWLEDGE, SKILLS AND ABILITIES

Required:

General training and development techniques and practices Required

Microsoft Office Suite and/or comparable applications (working knowledge) Required

Deliver training in a classroom and field setting Required

Achieve appropriate qualification as a trainer Required

Model and communicate safe practices in all aspects of work Required

Proactively identify and correct unsafe conditions and work practices Required

Manage day-to-day activities of trainees Required

Build a foundation of communication and partnership Required

Change priorities while meeting deadlines Required

Keep current with business trends, rules/regulations, and the training implications Required

Focus on/practice of safety Required

  Strong leadership skills with the ability to motivate and foster teamwork Required

  Strong planning, organizational, analytical, and communication (verbal, written, presentation) skills Required

Ability to work with minimal supervision Required

Appropriate focus on internal and external customers Required

Ability to work various shifts and locations to support operations 24 hours/7days a week Required

Design, develop, implement, facilitate, evaluate, and measure training and development activities Required

Analyze performance problems and implement solutions Required

Deliver effective and efficient training processes and services tailored to unique business needs Required

Apply information technology to rapidly deliver high-quality training products and services Required

In-depth knowledge of Metro-North's On-Board Service Manual, On-Board Revenue Manual, MN290, MN401, safety rules, and other safe work practices, or ability to demonstrate required knowledge within 9 months Required

Ability to work out of any of Metro-North's terminals Required

Working knowledge of relevant operations systems, including, but not limited to, eHOS and TIMS Preferred

Experience in developing and delivering training. Preferred

  Supervisory experience. Preferred

Qualified in Metro-North Operating Rules and Roadway worker manual. Preferred

  3 years' experience flagging on MNR property. Preferred

2 lined qualified on MNR Physical Characteristics. Preferred

  Licensed MNR Conductor.

REQUIRED EDUCATION AND EXPERIENCE 

• Associate's Degree (AA) in a related field. Demonstrated equivalent experience, education and/or technical credentials to include two additional years of related experience may be considered in lieu of degree. Required

The following is/are preferred: None

LICENSES AND CERTIFICATIONS

Valid Driver's License Required

Certified Conductor with either Physical Characteristics on at least one Metro-North line or ability to obtain within 9 months Required

Qualified MNR flag Conductor Required

Certified Conductor, or prior certification with ability to rapidly recertify Required

Current qualification in Metro-North operating rules, or ability to qualify within 9 months Required

Physical Characteristics on at least one Metro-North line or ability to obtain within 9 months Required

Qualified Conductor or Locomotive Engineer on multiple Metro-North lines Preferred 

OTHER INFORMATION 

• Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
• Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.
• Employees driving company vehicles will be subject to License Monitoring and must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.
• To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

EQUAL EMPLOYMENT OPPORTUNITY/ADA DISCLAIMER

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers and encourage qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

If you seek a reasonable accommodation for a medical condition or disability, or for a religious practice or observance, to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.

HOW TO APPLY:

For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.

For External Applicants: Visit www.mta.info, click the "Careers" link located in the footer under the "The MTA" section, then click on "See All Open MTA Positions". Search for the desired position, click Apply, and follow the instructions.